Effective service. Quick appointment but very disappointed with lack of openness re charges during the call. Although my card details were quickly taken the additional charge of £135 + VAT per hour or... Zobacz więcej
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Prompt, knowledgable, skillful, courteous, friendly super-efficient response. Showed patience, generosity and kindness even leaving me some pens as I can never find any. Explained procedure clearly... Zobacz więcej
Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assu... Zobacz więcej
Reakcja na opinię
Had an electrical breakdown.Contacted ERG from their website. Electrician booked and confirmed he would be on site within 4 hours. The guy arrived in 3 hours....sorted the problem...and even swept up... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ERG provide fast-response Plumbing, Heating, Electrics, Pest Control and Drainage services 7 days a week, 365 days a year Nationwide. We specialise in convenient and emergency call outs to help you get your problems and issues solved as soon as possible.
Dane kontaktowe
Journeymans Way, SS2 5TF, Southend, Zjednoczone Królestwo
- 0800 038 5655
- ergfacilitiesltd.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Erg are a rip off
Erg are a rip off, do not work for this company!! Been chasing invoices for months.
Avoid at all costs

Odpowiedź od ERG Facilities Ltd
AVOID AVOID AVOID,
AVOID AVOID AVOID,
I Called this company reference a suspected pest Infestation, after paying almost £300, all I got was a 10 min visit and some rat poison, tenants were told, we'll be back in 10 day, after 6 and engineer arrived and collected the remai ing poison, and that what £300 worrh of services.
After calling into the office and explaining the issue is still there, I was told you have to pay again for a second treatment, complete and utter con.

Odpowiedź od ERG Facilities Ltd
Came the next day
Came the next day, & treated the big nest of wasps

Odpowiedź od ERG Facilities Ltd
Killing of wasps nest
Killing of wasps nest. Company phoned me up about 30 mins before coming round to take care of the Wasps in my loft. Very happy with the service. Friendly staff on the phone. SEVEN DAYS A WEEK. I called them late on a Saturday and they came out on Monday for me. How GREAT is that in this day and age where nobody wants to work any day let alosne on a weekend!

Odpowiedź od ERG Facilities Ltd
I was so pleased with the cost and…
I was so pleased with the cost and also the service supplied by the qualified electrician you sent to help me and he was so helpful, polite alongside his professionalism.

Odpowiedź od ERG Facilities Ltd
Quick and efficient service right from…
Quick and efficient service right from the start.
Friendly professional gentleman. Paul Clifford gets my 100% vote.
Knew exactly what was needed and completed the job in great time.

Odpowiedź od ERG Facilities Ltd
Absolutely no fuss and no waiting
Absolutely no fuss and no waiting. Made the appointment, the electrician did the job. Very pleased with ERG Service.

Odpowiedź od ERG Facilities Ltd
Good quick service
Good quick service , no messing about no hidden fees.

Odpowiedź od ERG Facilities Ltd
Great experience
Super fast, super efficient and all sorted out in the same day with a very fair fixed price! I wish everything in life was this straightforward and stress free!

Odpowiedź od ERG Facilities Ltd
Do not work for this company
DO NOT WORK FOR THIS COMPANY.
Despite promises still not paid. Passed to debt collectors who were promised payment by ERG. More lies.
Do not work for this company, you do not get paid!
The accounts department do not answer email. I have managed on two occasions to get them to answer the phone and on both occasions they’ve lied and told me that my account would be marked as urgent. Because I’m hassling them they now no longer give me work. Looks like I’ll have to start legal proceedings.

Odpowiedź od ERG Facilities Ltd
This was very quick and efficient
This was very quick and efficient. There is little to criticise.
Explanation was given as to what to expect and it was rapidly sorted - excellent
Would I recommend - Yes - on the service I received everyone should use them

Odpowiedź od ERG Facilities Ltd
Payments
I am one of your electrician, I have tried tirelessly to get reach of your account without any success.
It's urgent now.

Odpowiedź od ERG Facilities Ltd
Prompt and efficient service
Prompt and efficient service from a knowledgeable electrician.

Odpowiedź od ERG Facilities Ltd
Good experience with this company
Rang the company because my kitchen ceiling pendant light wouldn't switch on.
Two lovely polite young lads arrived next morning and the young electrician quickly found and fixed the fault

Odpowiedź od ERG Facilities Ltd
Wasp nest
Excellent job the workman was very good at his job and explained everything he was doing and what happens next. Was very pleased with the job he did and would use them again.

Odpowiedź od ERG Facilities Ltd

Odpowiedź od ERG Facilities Ltd
Spend little save big
Very good work men top workmanships job well done & thay cleaned up

Odpowiedź od ERG Facilities Ltd
Flea Infestation
The man arrived on time, was friendly, helpful and very efficient

Odpowiedź od ERG Facilities Ltd
Absolutely do not use this service
Absolutely do not use this service. They advertise as no callout fees but this is 100% not true. They misunderstood the reason for us needing an electrician over the phone and then when an electrician arrived and realised the issue was different they charged a huge callout fee. Avoid!
UPDATE: The company is insisting the charge of £198 stands, despite it taking out adverts that clearly state "no call out fees."

Odpowiedź od ERG Facilities Ltd
very simple process from start to…
very simple process from start to finish the wasp nest was delt with very professionally

Odpowiedź od ERG Facilities Ltd
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