Equisafety Recenzje 

220
Wynik TrustScore: 4 na 5

4,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I live in the US and there was never a problem with Equisafety shipping to me. The item arrived in a timely manner, well packaged, and it just as described. Well worth the little bit extra in shipp... Zobacz więcej

Oceniono na 5 z 5

Really happy with this purchase. The Champion Revolve X-Air MIPS fits well, feels lightweight, and the ventilation is noticeably better than my previous helmet. MIPS technology gives me extra peace of... Zobacz więcej

Oceniono na 5 z 5

Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nos... Zobacz więcej

Oceniono na 1 z 5

Poor. I newer got the parcel and the service varied from unfriendly to friendly but not making anything happen and finally nobody answered. Be aware of this place. They claim others ( customs) and no... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep jeździecki

Napisane przez firmę

EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

220 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 18% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(220)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 70

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Air hi viz

Nicky from eqi safety was very friendly, knowledgeable and helpful. I tried the air hi viz on before I purchased it, and the other one I got for a friend, she said any issues just bring it back, for sizing etc.
The hi viz fits true to size, very comfortable, hard wearing and really let’s traffic know to be cautious passing horses.
Lovely woman, company and I’ll be definitely visiting her store again soon.

I also purchased an anti bacterial dandy brush, which my boy loves, removes dust and mud perfectly, but is also soft enough for horses with sensitive skin.

8 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience from beginning to end

Great experience from beginning to end. Nicky was proactive and very helpful when the product I originally ordered was out of stock. An alternative was selected and posted in double-quick time. Arrived the next day with free gifts! What’s not to love! ❤️

5 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Item arrived without any labels on it

Item arrived without any labels on it, so difficult to know if new and authentic product. Also in the wrong box with an incorrect label. When asking for clarification it took weeks, to get a response. I appreciate they apologised for a late response but I needed to know in a timely fashion as it was a gift.

17 lipca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Given 2 1* reviews for the same issue. All because of a sticker.

We sent a new Champion Riding Hat that was ordered from the Outlet Sale for £45 in a new Champion Hat box (which it normally does not come in, we only used it to protect it). The box had a different Hat sticker on it, that could have been peeling off. The customer insisted we send another cardboard box with out the sticker on it. We tried to explain that the hat did not have a box, it was stock we were selling off from the shop and that we had put it in the box for protection, that we then put in the shipping box. Not all riding hats come in boxes, for example Gatehouse send there hats in hat bags, not boxes. But we always double box them with padding when we send them out. It is a shame the customer felt the need to give us a 1* for a sticker that could have been peeled off a box.

We hope the hat fits the person she bought it for and enjoys wearing it.

Oceniono na 5 z 5

Nice Waistcoat and Lightweight…

Nice Waistcoat and Lightweight Waterproof Hi Vis Jacket, there was a little issue with letter "A" in Equisafety label on Jacket, the owner solved this problem very well, quality is high, I am satisfied, very usefull item for bicycle riding. There was very fast international tracked shipping via Royal Mail 👑🇬🇧👑

18 czerwca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words. Thank you for the photos you sent to Equisafety. You looked great!

Oceniono na 5 z 5

Law 10mph

Great company to do business with, quick delivery, great customer service, bought a few items from them now, fully recommend Equisafety. Love the 10mph law air waistcoat, plus free gift horse leg boots

19 lipca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words. You continued support is greatly appreciated.

Oceniono na 5 z 5

An absolute joy to deal with…

Nicky was an absolute joy to deal with and super helpful with my order which was in very short supply across the country.

11 lipca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Arrrh thank you for your kind words, it means alot.

Oceniono na 5 z 5

Review

I love their products

30 czerwca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words.

Oceniono na 5 z 5

I made an error with an order & Nicky…

I made an error with an order & Nicky was super helpful in sorting it out on my behalf. I have always been pleased with purchases from Equisafety & would definitely recommend.

9 czerwca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words and we try to give 110% for our customers.

Oceniono na 5 z 5

I had previously purchased an…

I had previously purchased an Equisafety Polite hi vi vest. Absolutely loved it. Such good quality and features that I wanted. Unfortunately, the chequered strap on the back started to come adrift. I could not find the receipt hence couldn't even say for definite when I purchased it. I telephoned Equisafety and they were so helpful. (I had already sent an email showing the fault). Nicky immediately stated that she would send out a replacement and apologised. I really do appreciate good customer service. 5 Stars. Thank you.

5 czerwca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words and we try to give 110% for our customers

Oceniono na 1 z 5

BUYER BEWARE!

I purchased a helmet which was listed as in stock on their website. After waiting several weeks for delivery I reached out and was informed the hat was not in stock and it was a special order. I agreed to wait the 6 weeks for delivery. 6 weeks then came and went and when I followed up I was informed this was due to a delay with Charles Owen. Confused as this hat was manufactured by Champion i replied and they assured me it would ship in a week. I figured I had waited so long I could wait another week. A week came and went and more excuses from Equisafety. I received a tracking notice from Equisafety and the delivery confirmation was to their address! At this point it’s clear I’ve been scammed out of my money. I requested a refund but none was sent—luckily I paid through PayPal so opened a case. PayPal found in my favor and ultimately I was refunded no thanks to Equisafety who had my money for 5 months. An absolute scam of a company who lied and did not provide clear communication. They cited this website as proof they are a reliable company, so I shall use this platform to share that they are absolutely NOT trustworthy. BUYER BEWARE!

1 maja 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

We are so sorry that you felt to write this review. We have solved the issues and you now have your lovely hat. We have tried to email and call you several times, but sadly we could never get hold of you.

Oceniono na 5 z 5

Great product!

Great product! Bought a few pieces. Nicky is a gem, and ensured I got my order as soon as yesterday!

I'd love it if they diversified the colors (for the men's range) and considered personalising the message at the back.

1 maja 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words. What type of colours were you thinking of please? If you could kindly email nicky@equisafety.com with your ideas.

Oceniono na 5 z 5

Fantastic customer service and…

Fantastic customer service and fantastic products. After being let down by another company I went to equisafety for my hi viz products.
If I need anything in the future this will be the first place that I will look to buy. Thankyou Equisafety 😃

25 marca 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

YAY we love to hear you had great customer service. We always go that extra mile if we can.

Oceniono na 5 z 5

order issues resolved

I ordered 2 Equisafety waistcoats but only received 1 of them. I emailed on 12/04 explaining this and received a reply from Edward on 15/04 saying he would look into this. I tried calling the number no answer but left a voicemail message today and had no call back.

19/6/2025 - update changed my review from one star
Nicky contacted me and apologised for the problems with the poor service I had received. She has been in contact regularly to make sure my order came and I received it. She has made it right by sending the missing waistcoat and refunding my postage and has also send us two hat bands which we are very happy with - thank you for sorting out the problem, great products, very happy and would reorder in the future with equisafety. thank you Debbie

23 kwietnia 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

Thank you for your kind words and we try to give 110% for our customers and Edward does not work for Equisafety anymore.

Oceniono na 5 z 5

Hi viz 'polite' waistcoat…

I bought a hi viz 'polite' waistcoat for riding my motorbike. Ordering was easy, delivery was quicker than expected and the product is amazing. Really well made, will last a long time and I've been told I do resemble a police bike at a glance. I've noticed a difference with cars on the road keeping their distance more.

2 kwietnia 2025
Opinia niezależna
Logo Equisafety

Odpowiedź od Equisafety

What can we say......but the POLITE RANGE is still the best and we are thrilled you notice a difference in drivers attitude and behaviour.

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