Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Ich nutze Epay-Service für die Auszahlungen einer MHP für Erwachsene ;-) das erste Jahr war soweit alles OK dann haben Sie ständig Gelder Wochenlang festgehalten und zu allerletzt ging dann auch nur n... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Why they still working, why websites still recommending this SCAM company as transfer money, THEY HAVE BIG PROBLEM after started war in Ukraine, because owner this company from Russia!!! But they are... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Hello guys, so i have quite a large amount pf money pending within epayservices and i dont even receive my sms code to login any longer. i sent several emails, and no response. i saw something on a... Zobacz więcej

Oceniono na 1 z 5

Respuesta de ePayService Hace 3 días First, please accept our apologies for inconvenience caused by maintenance works we were doing. At the present moment we resumed withdrawals in cash to your c... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

340 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The card has long been ordered

The card has long been ordered, and there is no change on your site. Do i have to wait 4 weeks or more?

11 lipca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

This summer we launched our card's program. At the moment it's available only for EEA countries. We also work to expand our card's program to other countries.
If you are a resident of EEA country and ordered a card you can check your card's application status with our support service, we will be glad to help you.

Oceniono na 1 z 5

Do not use their ACH service of ePayServices.Com

Do not use their ACH service. They have very poor customer support. At first they will tell you that ACH transfer will proceed in 1 Day then they will failed to transfer the fund after few days. If you knock them regarding this they will not reply to you. After couple of days they will tell you that for some technical issues transfers are delayed.
They will offer you to transfer in EURO and that's why you will get very low currency conversion rate.
I never recommend this kind of company.

22 czerwca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry to know you had a delay to process your transfer. We are pretty sure it was a one-time issue & standard terms of processing will be resumed soon.

Oceniono na 5 z 5

Hello everyone

Hello everyone, I have been using epayservice for more than 3 years and I say that it is the best of all the wallets that exists, on all the epayservice support they are very friendly and understandable it is a reliable and secure site in all cases I am satisfied with their service I give them 5 stars and 10/10

21 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Refused to open an account

I tried to open an account with them, but they refused account opening and refuse to tell me a reason for it. What a joke. I don't think discrimination is legal in Europe without any real grounds for a person who has a flawless credit score.

EDIT: As you can see from their reply... Watch out for this bank.

20 czerwca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry to hear that your application was declined. Unfortunately your application violates our policy that you confirmed by accepting our User Agreement

Oceniono na 1 z 5

Hello

Hello. My friend Khayal Hasanov has $274 in his Epay service account. Since March 8, we have not been able to extract the money and touch it. They say it will be done as soon as possible. But it's been 3 months and 12 days. Don't believe it. They do not help in finding a solution. @epayservice

20 czerwca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Unfortunately, we aren't able to comment account status and transactions made by other persons. Account owner can contact our support service on his/her own, we will definitely help to provide a solution to withdraw funds.

Oceniono na 3 z 5

Pour mes collègues cameurs/seuses

Je suis webcameuse sur CAM4 et Stripchat donc les virements à 50 euros sont pas mal. Entrez sur les sites de cam vos identifiants EPAYSERVICES EUROS WALLET comme ça la conversion se fait automatiquement. La première fois que j'ai demandé un virement il y a DES FRAIS A PAYER donc sur 50 euros moins 17 euros les frais (aïe) j'ai vu même pour un transfert il y a 30 euros de FRAIS.
J'ai enfin compris comment le site fonctionne pour les transfert EUROS WALLET à NOTRE BANQUE PERSO FRANCAISE. Il faut demander à Epayservice un IBAN PERSONAL ils vous demanderont des captures d'écrans de votre profil de webcam et de votre adresse mail (depuis un pc pour l'URL). Une fois que votre IBAN Personnel est activé vous pouvez faire des transferts GRATUITS sur votre compte banquaire français (moi je suis chez Nickel banque, j'ai été très surprise de recevoir le paiement le JOUR DE MA DEMANDE DE TRANSFERT). Idéale une banque automatique !
J'espère que mon avis aideront mes collègues cameuses qu'ils/elles fassent attention avec les frais bancaire sans l'IBAN personal qui se demande après avoir crée un compte Epayservice.
Pour ce qui concerne le support UNIQUEMENT EN ANGLAIS (étant bilingue je n'ai pas eu de problème, munissez-vous d'un traducteur et ça fait l'affaire) ils mettent 24h pour me répondre (mail et messagerie du site), le tchat est réactif avec des horaires d'ouverture mais ne peuvent vous créez un IBAN personnal il faut demander depuis la messagerie en écrivant "un ticket" et mentionner l'objet de votre demande.
Je ne laisse pas beaucoup d'avis mais je pense que mon avis sera utile, surtout si j'ai vu que les frais pouvant être gratuits !
Je comprends les mauvais avis quand on regarde et on utilise le site une première fois on regrette un peu de s'y être inscrit. Le support est patient et cordial donc patience est maître mot :)

8 czerwca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Thank you for your review. It is valuable for us when customers give us their feedback so we can improve and keep up our service. Yes, sometimes it can be hard to navigate in a variety of financial instruments for fresh users. So we pay strict attention to our support service that can help our current and new users to find a better solution suitable for each of you.

Oceniono na 2 z 5

No responden los correos

No responden los correos, desde el inicio de este mes he estado intentado contactar con epayservice porque cambien mi número de teléfono y eso.no me.ha permitido entrar a la cuenta a retirar mi dinero es bastante estresante y preocupante pensar que no responderán y perderé mi dinero

16 maja 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry that you had a problem to contact our support team by email. However besides email you always have other options to contact our support services, for example, Live-Chat. Link to Live-Chat you can find on our website's main page in the bottom right corner. We will find a solution to help you.

Oceniono na 1 z 5

MALÍSIMO

MALÍSIMO. De verdad no lo usen. Tienen retenido más de $2000 dólares desde hace más de 15 días y solo me dan respuestas vagas y sin solución. No hay números de contacto y solo puedes crear un tiket que te responden cada 24 horas. DE VERDAD NO LO USEN. Busquen otros métodos, Paxum o Cosmopayment

14 maja 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry you had a negative experience to withdraw funds. Our financial team is solving your issue and, as we can see, keeps in touch to inform you on steps we take. We're waiting your issue resolved soon.

Oceniono na 1 z 5

Pèssima já inviei documentação várias…

Pèssima já inviei documentação várias vezes , e a conta até hoje nada de ser aberta. No final cancelei a conta. Não indico

11 maja 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry to hear you had a negative experience to verify your account in ePayService.
We have a Live-Chat (link to Live-Chat can be found on the main page of our website) where our support team can help you & guide you to verify your application

Oceniono na 1 z 5

Epayservice cards no longer works

Epayservice cards no longer works. Transver to external card not works too, ir write that my country is ukraine, but it is not. I received 109$ they took money for receiving money, took money for montly maintenance , they took money for exchange to eur, they took money to get money and after it they took 35 eur for transver!And after it was only 1 option to send money to my bank cost 35 eur and they asked secret pharse witch i do not know. And after it was left only 64 eur. 35euros for what?? what this bad payment robber site not works ?? 109$ is almost 100 euros, i lost 36 euros.. They only rob your money, made hard to took out from your account. And the transfer takes a long time.. I will not use epayservice if no card available, and they took that much money for transver!!

7 maja 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry you faced a negative experience. You can always contact our support service via tickets or Live-Chat to clarify unclear moments of our system work. We will be happy to help you & guide you how to use our payment service

Oceniono na 1 z 5

!!!! KEEP AWAY FROM THEM !!!!

Right now this scum site is going to steal 320 eu from me as of the 17th may they're going to close my account, They want me to prove something i don't have and if i can't by 17th they keep my money, SCUM! i'll do everything i can to stop people signing up with them,,,,Please read the reviews and believe epayservice will screw you, they say they follow rules Lol i don't think so...........Horrible staff there

1 maja 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Thank you for your feedback. We would like to clarify your case.
Due to compliance requirements additional documents were requested. As we can see account holder (account isn't registered on your name) refused to provide requested documents & asked to close account.
As we can also see funds are not blocked & can be withdrawn from ePayService account.

Oceniono na 1 z 5

Epayservices withholding their clients funds without a valid reason

I have tried every possible option of theirs to withdraw my funds (1500 euros) and they keep coming up with fresh excuses why the funds cant be transferred. First they stopped external card transfers, then I tried transferring to a euro account and they wanted all my documents going back years for no apparent reason.
BEWARE THIS IS A SCAM!!!!!

21 kwietnia 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry to hear you have some additional documents requests. We follow high security standards to protect our clients funds and transactions. So sometimes additional info can be requested by our compliance dept. to check details of your transaction.

Oceniono na 3 z 5

Former good service, until they've decided to launch the new card program

When you ask them about the date of the new card's launch, they just paste the same message over and over again, without actually giving at least an estimate of the date, of the season, of the year, something, anything!!! Their reply is like "we are planning to launch a new card program in the near future, and everybody will receive mass mailing notification, so just wait for it." But it has been almost a year since they keep trying to launch the new card and since we have been waiting, and the customers suffer because of this, so that they can have lower taxes, while our taxes will remain the same (this is what they said and was presented as good news for us in one of the first e-mails after this). They should at least be able to estimate the date, if they wish to cool down the anger of the customers.

And stating that we can still withdraw our money through external cards or banks, well, I have to tell them that this is not a good option, as long as there are those big fees involved.

All in all, it still does not seem fair to me to rate them only one star, like most have done so far, because their service was good before this happened. I hope after they launch the new card (assuming they actually will), the service quality will revert back to how good it was before. I give them 3 stars, considering I was happy with them before this awful issue regarding the new card launch.

I ALSO HOPE THEY HAVE A BETTER ANSWER, A NORMAL ANSWER, A HUMAN-LIKE ANSWER, INSTEAD OF A BOT-LIKE, COPY AND PASTE ANSWER TO THE QUESTION: "WHEN WILL YOU LAUNCH THE NEW CARD???"

20 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

No response from my support ticket

No response from my support ticket - I have $100 dollars that I am unable to withdraw to my UK card as all countries are disabled apart from Ukraine. To withdraw to my bank EpayServices want a fee of $45. How is this acceptable?

17 kwietnia 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Usually tickets are being replied on weekdays within 24 hours. On holidays (including Easter holidays) tickets aren't being checked. Unfortunately you didn't mention ticket number to let us check it & help you with a solution to withdraw funds with minimum commission

Oceniono na 1 z 5

Dont give me stupid replies

Dont give me stupid replies, im speaking with the people you scammed and im aware of the fact youre using peoples documents for other purposes and is why you always reject verification, my lawyers are prepared to take actions. Be ready

17 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Please get my money back since i try…

Please get my money back since i try other option becoz the external card is unavailabe and only ukraine only country i try cash remittance but why till now still pending and i cant get my money! i need my money back its almost 4days! i have message but no one reply me! YOU ALWAYS TELLING US TRY TO CONTACT THE CONTACT SUPPORT WE ALL TRIED CONTACT SUPPORT TICKET AND VIA EMAIL ALSO AND LIVE CHAT!! but til Now NO ONE IS REPLY NO ONE DONT WANT TO RESPONSE TO US! where THE MONEY? WHERE WE GET THE MONEY AND HELP US TO BRING IT BACK WHEN YOU ALL NOT REPLYIN EVEN LIVE CHAT!!!!! NO ONE ABLE TO REPLY YOU!!!!

3 kwietnia 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Thank you for your comment.
As we can see you have already been answered. Please also pay some attention that some types of transactions should be processed & it takes a couple of days

Oceniono na 1 z 5

Your stealing our money!

Since your website is not letting me withdraw my money to an external card, the only option is to do an internal transfer, to send my money back to my payer. I've tried this on the app, and then on the browser, and it doesn't let me. It says that I don't have enough money to send. Are you kidding me? I'm trying to send my whole salary of a month, 868.67 euros and yet your stupid website tells me that is not possible to do that because I don't have enough funds? This service is free, why would your stupid website say this? Are your stealing our money? This is beyond upsetting and frustrating, I can't even have access somehow to my hard earned money! I need to pay my bills and you are getting me into trouble!

20 marca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Please contact our support service by a ticket to let us help you in your case

Oceniono na 1 z 5

Transfer extern block… dont. Work

I noticed that I can no longer make external transfers.
the only country I can select is Ukraine.
I don't understand why they accepted money if they don't offer you any chance to get it back.?
I don't have a card, because they suspended them, I can't make payments ...
how do i do it
I did not receive an answer from them.

19 marca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

Thank you for your your comment.
Yes, unfortunately, transfer to external cards is temporary unavailable. At the same time there are other additional methods to withdraw funds available to our clients. You can contact our support service to check possible ways to withdraw funds from your account in our system.

Oceniono na 5 z 5

Sergey Stoma

Sergey Stoma, в этой конторе все - русские, успокойся.

18 marca 2022
Opinia niezależna
Oceniono na 1 z 5

ePayService, don't be rude!

Trying to sign up, I provided a ton of personal information. I waited for a week but eventually my account was just deleted. No explanation was provided. Not a single email received from ePayService. But there IS an explanation: I am from Russia. And I was trying to apply in March, 2022. You all know what's going on at this time. And I understand that people all over the world feel negative about Russia and Russians as people transfer their feelings about Putin's War to Russians in general. I feel negative about this war no less than the majority of the world. Except that they are in a safe place and I feel like a hostage of a terrorist gang, seeking any help to escape. I would accept an answer like: "Sorry, but we currently don't accept applications from Russia." But just silently deleting an account is kind of RUDE. Watching as others dehumanize themselves, don't do this to yourself, dear ePayService.

18 marca 2022
Opinia niezależna
Logo ePayService

Odpowiedź od ePayService

We are sorry to hear your negative experience.
Unfortunately, due to current sanction policy we had to cut our withdrawal option to residents of Russia. Thus all new applications of Russian citizens are on hold. As soon as current crises is over, your application will be restored & verified.
Please accept our apologies for inconvenience caused & hope for your understanding.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej