ePackaging Direct Recenzje 

60
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been using mailing bags from ePackagingDirect.co.uk for a while now, and I couldn’t be happier! The quality of the bags is outstanding n durable, waterproof, and perfect for keeping my parcel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fast shipping, high quality products would recommend for small business or individuals who sell items on Vinted or Depop.

Oceniono na 1 z 5

Hi - I have been sent the wrong size bags and have emailed twice and called and left a voicemail once and have not heard back from you?

Oceniono na 5 z 5

Leave it for packaging Direct, common they’re #1. I have ordered mailing bags through them twice. The mailing bags are quality affordable and reliable. They deserve star stars

Informacje dotyczące firmy

  1. Producent opakowań
  2. Dostawca kopert
  3. Hurtownia artykułów biurowych
  4. Sklep z opakowaniami
  5. Opakowania

Napisane przez firmę

At ePackaging Direct, we help UK businesses deliver better with eco-friendly, reliable, and affordable packaging solutions. From padded envelopes and mailing bags to stickers, labels, and packing tape, we supply everything ecommerce sellers, retailers, and wholesalers need to ship with confidence. Next-Day UK Delivery – Never miss a dispatch deadline | Bulk Discounts up to 85% – Save more as you grow | No Minimum Order – Order exactly what you need | Trusted by 1,000+ UK Businesses – From small startups to established brands | Our mission is simple: to provide sustainable packaging that protects your products, reduces costs, and keeps your customers coming back. Whether you’re an Amazon seller, Shopify store, eBay seller, or local business, ePackaging Direct is your go-to supplier for quality packaging at unbeatable prices. Shop now and experience why so many UK businesses rate us as their #1 packaging partner.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 40% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(60)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Never received the order have contacted…

Never received the order have contacted the company via email and phone. no one has responded to rectify the situation. Parcel force Tracking states they don't have parcel.

13 września 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Hi Susan,
We are truly sorry to hear about this frustrating experience and sincerely apologise for the inconvenience you've faced.

Your concern has been taken seriously, and we’ve been actively trying to get in touch with you via the contact details provided, however, it seems our calls are not reaching through at the moment.

As ParcelForce shows no record of your tracking information, we are urgently investigating this with our delivery partner. In the meantime, please feel free to WhatsApp us directly on +44 7301 459573, or email us at contact@epackagingdirect.co.uk
with your order number so we can prioritise a resolution.

We understand how important it is to receive your order on time, and we’re committed to either re-sending the package or issuing a full refund, whichever you prefer.

Thank you for your patience, and we hope to put this right immediately.

Oceniono na 5 z 5

Good Quality

Good quality products at great prices. Easy to navigate website. Good communications.

15 września 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much, Stephen! We're glad to hear you found our products to be of great quality and value, and that your experience with our website and customer communication was smooth.

At ePackaging Direct, we’re focused on making it easy for UK businesses to order affordable, high-quality packaging supplies online, whether you’re after padded envelopes, mailing bags, dot stickers, or thermal till rolls, we’re here to help every step of the way.

We really appreciate your support and look forward to your next visit!

Oceniono na 5 z 5

Self seal packing bags

The packing bags I ordered arrived quickly and are working well, there was good communication regarding the dispatch and delivery information, would recommend.

18 sierpnia 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Shirley! We’re so pleased to hear that your self-seal packing bags arrived promptly and are working well for your needs.

Clear communication and reliable dispatch updates are part of the service we aim to provide every time, whether you're ordering mailing bags, padded envelopes, thermal till rolls, or any of our other eco-friendly packaging supplies.

We really appreciate your recommendation and look forward to supporting you again soon!

Oceniono na 2 z 5

A frustrating affair.

The order came. Half of it missing.
I used the WhatsApp chat service. No reply. I used the email address. It bounced back.
So the reason it’s 2 stars is not only because the order was missing half. But not being able to sort it out whatsoever makes it feel like a con.

The reason it’s not 1 star is purely because half of the order arrived and the envelopes are fine.

26 sierpnia 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Hi Thom,
We're very sorry to hear about your experience and truly appreciate you bringing this to our attention.

Firstly, we're glad to hear that the envelopes you received were of good quality, but it's absolutely not acceptable that part of your order was missing and you couldn’t reach us for support. That’s not the level of service we aim to deliver at ePackaging Direct.

We recently made updates to our support system, including WhatsApp and email routing, which may have temporarily caused communication issues, but these have since been resolved. We want to assure you that we take all feedback seriously, especially when it highlights gaps in service.

Please reach out to us directly at contact@epackagingdirect.co.uk
or via our updated WhatsApp line: +44 7301 459573, and we’ll make sure this is resolved immediately. A missing item is something we will always put right.

Thank you again for your honest feedback, it helps us grow and improve. We’d love the chance to make this right for you.

Oceniono na 5 z 5

Great service and value for money

I always order my padded envelopes from here. They are such good quality and amazing value for money. The delivery and customer service is great. I would highly recommend.

29 lipca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much, Michelle! We're genuinely grateful for your continued trust and glowing feedback. It's wonderful to hear that our padded envelopes have become your go-to choice, and that you value both their quality and affordability.

At ePackaging Direct, we’re committed to offering top-quality packaging supplies at wholesale prices, with fast UK-wide delivery and responsive customer service you can count on.

Your recommendation means the world to us, and we look forward to continuing to support your packaging needs!

Oceniono na 5 z 5

Great quality

Great quality

8 lipca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Mr. Afzal! We’re really glad to hear you were happy with the quality of our packaging products. At ePackaging Direct, we’re committed to providing reliable, durable, and affordable packaging supplies to businesses across the UK, always delivered with care and speed.

We appreciate your feedback and look forward to serving you again soon!

Oceniono na 5 z 5

10 🌟 for their services and products

10 🌟 for their services and products . Thank you

23 czerwca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Wow, thank you so much, Mr. Farooq!
We truly appreciate your generous words and perfect 10-star rating! It’s an honour to know you’re happy with both our products and customer service here at ePackaging Direct.

We’re committed to delivering top-quality packaging supplies, from grey mailing bags and padded envelopes to thermal till rolls and retail essentials, all at competitive prices with fast, reliable UK delivery.

Thanks again for choosing us, we look forward to serving you again soon!

Oceniono na 5 z 5
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Mr Benn! We're very grateful for your feedback. It’s great to hear you were happy with both the service and the competitive pricing of our packaging supplies.

At ePackaging Direct, we pride ourselves on delivering high-quality packaging products across the UK, including mailing bags, padded envelopes, dot stickers, and thermal till rolls, all with fast delivery and excellent support.

Thanks again for shopping with us, we look forward to serving you again soon!

Oceniono na 5 z 5

I ordered some A3 padded Envelopes at a…

I ordered some A3 padded Envelopes at a great price and they arrived quickly. Will be buying again

29 kwietnia 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Joshua! We're glad to hear you were pleased with your A3 padded envelopes, both the price and the delivery speed. That's exactly what we aim to provide: affordable, high-quality packaging supplies with quick UK-wide dispatch.

Whether you're ordering padded envelopes, mailing bags, thermal till rolls, or retail packaging essentials, we're here to keep things simple, cost-effective, and reliable.

Appreciate your kind words, we’ll be ready for your next order!

Oceniono na 5 z 5

Would recommend Epackagingdirect

Good quality parcel bags, at a reasonable price and delivered quickly. Would recommend and buy from again.

20 stycznia 2025
Opinia niezależna
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Alex! We're so pleased to hear you were happy with the quality, price, and delivery speed of your parcel bags. That’s exactly what we aim to deliver at ePackaging Direct, great value without compromising on product reliability.

We take pride in helping UK businesses with their packaging needs, whether it's grey mailing bags, padded envelopes, thermal till rolls, or other essentials, always backed by fast dispatch and friendly support.

Thanks again for the recommendation, we look forward to serving you again soon!

Oceniono na 5 z 5

Excellent products 👏

Very professional, fast shipping, excellent communication and good quality mailing bags

17 lutego 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much for the kind words, T W! We're really pleased to hear that you had a positive experience with our service, delivery, communication, and most importantly the quality of our mailing bags.

At ePackaging Direct, we’re committed to offering UK businesses a dependable source for eco-friendly packaging products, including strong mailing bags, padded envelopes, thermal till rolls, and more, all with fast dispatch and professional support.

Your feedback means a lot to us, we look forward to serving you again soon!

Oceniono na 5 z 5

Excellent company

1 kwietnia 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much, Jayne! We’re delighted to hear that you’ve had a great experience with ePackaging Direct.

We’re proud to be recognised as a reliable UK-based supplier of quality packaging products, from mailing bags and padded envelopes to thermal till rolls and office essentials, all delivered with fast service and competitive prices.

We appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Very good service and quality!!!!

Very good service and quality!!!!
👍👍👍. Thanks!!!!

31 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much for the great energy, V. Tincovan! 🙌
We’re thrilled to hear you were pleased with both our service and the quality of our packaging products. At ePackaging Direct, we work hard to make sure every order, whether it's mailing bags, padded envelopes, thermal till rolls, or stickers, meets high expectations.

We really appreciate your support and those thumbs up! Looking forward to serving you again soon.

Oceniono na 5 z 5

good communication

good communication, and parcel delivered within acceptable time

31 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Wendy! We’re glad to hear your experience with ePackaging Direct was smooth and that your parcel arrived in good time.

Clear communication and reliable delivery are two things we take great pride in, especially when supplying mailing bags, padded envelopes, and packaging supplies to businesses across the UK.

We appreciate your support and look forward to assisting with your next order!

Oceniono na 5 z 5

A change to the review

There was confusion regarding the delivery of our till rolls. It was lack of communication in the office from our end.

15 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

https://track.amazon.co.uk/tracking/UK2591492948

Dear Buyer, Please check the above link. The item was delivered on 16th March. You placed the order on 14th March with economy delivery; however, we have upgraded your order for one-day delivery free of charge.

I sincerely request you to check again, as you have already received the item and kindly contact us if you there is any delivery issue.

Thank you

Oceniono na 5 z 5

All round excellent

All round excellent

10 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you once again, John! We truly appreciate your continued support and your kind words. It means a lot to hear that your experience with ePackaging Direct has been excellent across the board.

We’re committed to providing UK businesses with reliable packaging supplies, fast delivery, and great customer service, whether you’re ordering thermal till rolls, padded envelopes, or mailing bags.

Looking forward to serving you again soon!

Oceniono na 5 z 5

Lotus Stores Ltd

Good service and very good quality of paper

7 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Mr. Patel! We’re really pleased to hear that you were happy with both the service quality and the paper products received.

At ePackaging Direct, we take pride in offering premium-quality thermal till rolls, printer paper, and a full range of packaging supplies, all with fast UK-wide delivery and excellent support for businesses like Lotus Stores Ltd.

Thanks again for your trust in us, we look forward to serving you again soon!

Oceniono na 5 z 5

Great items very happy and bargain price

Great items very happy and bargain price

3 marca 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you so much, Petula! We’re really pleased to hear you’re happy with your order and found our prices to be a bargain. That’s exactly what we aim to offer, great value without compromising on quality.

At ePackaging Direct, we’re proud to supply affordable and reliable packaging supplies across the UK, including mailing bags, padded envelopes, stickers, and thermal rolls, all with fast delivery and excellent customer care.

Thanks again for your kind words, we hope to serve you again soon!

Oceniono na 5 z 5
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thank you, Helen! We really appreciate your kind words. We're delighted to hear you were happy with both our customer service and the quality of the packaging bags.

At ePackaging Direct, we’re committed to delivering reliable, affordable packaging solutions to businesses across the UK, with fast dispatch and no minimum order required.

Thanks again for your support, we look forward to serving you again soon!

Oceniono na 5 z 5

Good prices and my order came very…

Good prices and my order came very quickly. All perfect

25 lutego 2025
Logo ePackaging Direct

Odpowiedź od ePackaging Direct

Thanks a lot, Michael! We're so glad to hear everything arrived quickly and just as expected.
At ePackaging Direct, we work hard to provide competitive prices and fast UK-wide delivery on all our packaging essentials, whether you're after mailing bags, padded envelopes, stickers, or till rolls.

We really appreciate your feedback and look forward to your next order!

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