I have had issues with the login procedure and also I needed to set up the Verification for Stripe. I called the support centre today and got to speak with Rishika Bhalla, a Customer Support Executiv... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had an issue with a name on my profile, Danielle sorted it out for me asap and was very friendly - I like to panic for no apparent reason but Danielle put me at ease. Excellent customer service.
Enthuse likes to push technological boundaries. This is good for security, but can be challenging for clients who are not tech savvy. However, they have a great customer support team. Rishika was very... Zobacz więcej
I made a donation earlier today to support a great friend of mine who is raising funds for SSAFA along with his wonderful wife. Unfortunately in my haste I missed adding Gift Aid so I contacted... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Donations, fundraising and events – all under your cause’s own brand. We transform your digital fundraising and bring you closer to your supporters.
Dane kontaktowe
2 Whitechapel Road, E1 1EW, London, Zjednoczone Królestwo
- 020 3872 2090
- support@enthuse.com
- enthuse.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Recommended site
I was unsure about the security of paying a donation to a site I did not know, but everything went well. Thanks to Danielle Taylor at Enthuse for being so responsive and helping me when I had problems paying by card. The site was simple to use.
Great speedy response to query…
I had a very speedy response to my query from Danielle Taylor. She gave me all the information I needed in an efficient and very friendly manner. Thank you.
I’d highly recommend enthuse as a…
I’d highly recommend enthuse as a platform for fundraising
In my case it was for prostate Cymru
Danielle Taylor answered my query professionally and promptly
Highly recommended
Thank you 🤩
I’ve just made a donation for a friend…
I’ve just made a donation for a friend who’s doing the great South run. I pledge £25 and when I came to pay, it was £30. They took a £5 tip! If this was somewhere in the user journey, it was very hidden and definitely not clear. Very disappointed. Would not recommend this organisation. Feels like a scam.
I can’t speak highly enough of Jared…
I can’t speak highly enough of Jared from Enthuse. From the very start, he has been incredibly patient, helpful, and genuinely invested in making sure everything runs smoothly for us. No matter how many questions I’ve asked (and there have been many) or how many tweaks were needed, Jared has always responded with a smile, positivity, and complete professionalism.
He takes the time to explain things clearly, finds solutions quickly, and never makes you feel like anything is too much trouble.
He’s been an absolute pleasure to work with and a real credit to the Enthuse team. Thank you, Jared, for all your support to us at MACS!
Thank you Danielle
I had the best customer service from Danielle who remained patient, pleasant and extremely understanding in trying to resolve a technical issue. She did this all within a short time frame and was so helpful.
Helped me out fast and efficient
Danielle Taylor helped me out with my query very efficiently and effectively. Cant fault the service. My query was handled very smoothly.
Very swift to answer my query
Incredibly speedy and helpful customer service
Incredibly speedy customer service - my query was responded to, and problem solved, within 30 mins. The customer service agent (Danielle Taylor) was lovely and very helpful. Would highly recommend!
I had a problem connecting platform…
I had a problem connecting the platform to another and asked support how I go about doing this. Rachel Spanswick replied quickly, was so helpful and shared next steps I needed to consider too. Very friendly and helpful service.
Danielle Taylor was a delight and…
Danielle Taylor was a delight and helped me with my query super quickly.
Danielle Taylor of Enthuse.Com
Danielle Taylor kindly and quickly responded to my request for a refund and also promptly initiated the refund process for my Mum who had decided instead to send her donation by cheque to the local Essex Air Ambulance Service.
We are deeply grateful for Danielle's care kindness and knowledgeable efficiency in assisting us so promptly with the refund process.
Thank you Danielle for your excellent customer service.
Really good support from Danielle…
Really good support from Danielle Taylor on setting up and using the website and the fundraising page. Very quick response and very friendly
Very swift helpful reply
Very easy!
Jared made everything so simple, it was a really easy and smooth process for us. We hadn't had any experience fundraising but are flying now!
Great system, lots of help and customisation options
The support team answer quickly, is super helpful and breaks things down in a way that anyone can understand
Lots of customisation options, and Jared is great at explaining how the process works
Request sorted and solved quickly
Rachel Spanswick resolved my request really quickly and was easy to deal with making the process seamless!
Great service!
Quick, efficient and helpful service from Rachel Spanswick today - thank you!
Rishika Bhalla Customer Support…
Rishika Bhalla Customer Support Executive Enthuse was very helpful, I had a problem fitting my photo to a fundraising page and Rishika was able to resolve the problem almost effortlessly.
What was really helpful was that the main race website was not working as it should and very quickly you are incredibly grateful for precise accurate support.
Emma was great!
Emma was prompt, friendly and handled two queries I had very well! Thanks Emma!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








