I have had issues with the login procedure and also I needed to set up the Verification for Stripe. I called the support centre today and got to speak with Rishika Bhalla, a Customer Support Executiv... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had an issue with a name on my profile, Danielle sorted it out for me asap and was very friendly - I like to panic for no apparent reason but Danielle put me at ease. Excellent customer service.
Enthuse likes to push technological boundaries. This is good for security, but can be challenging for clients who are not tech savvy. However, they have a great customer support team. Rishika was very... Zobacz więcej
I made a donation earlier today to support a great friend of mine who is raising funds for SSAFA along with his wonderful wife. Unfortunately in my haste I missed adding Gift Aid so I contacted... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Donations, fundraising and events – all under your cause’s own brand. We transform your digital fundraising and bring you closer to your supporters.
Dane kontaktowe
2 Whitechapel Road, E1 1EW, London, Zjednoczone Królestwo
- 020 3872 2090
- support@enthuse.com
- enthuse.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thank you, Enthuse team
The team expertly sorted a problem for me on the WeGet it 100k Challenge page - thank you Emma Smith and Danielle Taylor for putting things right. All the very best, Carlos
Had issue with a duplicate account and…
Had issue with a duplicate account and Emma Smith was incredibly helpful in sorting this out. Would certainly recommend using Enthuse for all charity fundraising
Quick and very informative when making…
Quick and very informative when making a payment mistake, amazing service, huge credit to Rachel Spanswick!
Danielle Taylor was so supportive with…
Danielle Taylor was so supportive with helping me with an issue on my fundraising page. Really quick response and great communication - thank you!
Danielle Taylor looked after me today…
Danielle Taylor looked after me today at enthuse, fabulous! Fast, friendly and fabulous! I actually didn’t expect to get a response to my email especially not so quickly… so imagine my surprise when not only did I get a response but a friendly fast reply…Danielle quickly dealt with my query and sorted everything. Thank you Danielle you’re a star ⭐
Excellent service from both the…
Excellent service from both the software and the support team. Jared is wonderful – incredibly supportive, knowledgeable and always a pleasure to deal with. He makes everything feel straightforward and nothing is ever too much trouble. Highly recommend.
I’d been trying ages to work out how to…
I’d been trying ages to work out how to cancel a recurring payment to a charity I no longer support, but Danielle Taylor at Enthuse sorted it in minutes. Thank you!
The response I received from Danielle…
The response I received from Danielle Taylor was swift, which was important on many levels. I am not the greatest at finding my way around websites and when I needed help she was there. This gave me valuable time to concentrate on personally responding to fundraising supporters which is hugely important to me and the charity I am representing. Thank you Danielle.
Professional without doubt
What a great service , friendly , polite , quick response and 100% professional. Danielle Taylor your a star , thank you for all you help , will use your company again , keep up the good work 😃
Enthuse were helpful
Danielle Taylor was very helpful in dealing with my request to do with my regular donations.
Very helpful and understanding of my…
Very helpful and understanding of my issues.
Sorted me out
Thank you
The Enthuse team are very responsive…
The Enthuse team are very responsive and efficient. They communicated well and dealt with my query straight away.
I would like to thank the Enthuse team…
I would like to thank the Enthuse team especially Emma Smith!
I had a few issues with my page and couldn’t work out where I was going wrong, Emma helped me every step of the way and made the changes I was unable to herself.
And still replied even after sorting it all out for me. She’s a credit and made the whole thing so much easier!
Thanks again Emma!
Responsive
We've been with Enthuse for a number of years and have never had issues processing donations, setting up checkouts etc. They've been very responsive recently, especially Emma Smith the Support Lead, regarding some queries I had around the new API set up.
Enthuse are extremely helpful!
Enthuse have been extremely helpful in relation to my recent 2026 London Marathon fundraising page - from set-up to applying offline sponsorship (thanks Danielle Taylor!)
Very misleading donated £40 and they…
Very misleading donated £40 and they took £49 did not even give clear instructions when donating that this tip would be added to final amount.
My advice is to donate straight into the person or persons directly into their account rather than through this site. I certainly won't be using this way of donating ever again tried phoning number unobtainable emailed still waiting for response.
Great service and system
Great communication and support from Jared to get set up. Good system that does everything we need!
First Class Service
I sent my donation to the right charity but wrong page! Enthuse were amazing at responding to my email and sending funds to correct page....a first class service and very professional staff, would highly recommend using their site.
Emma Smith very quickly responded and…
Emma Smith very quickly responded and dealt with my request to add gift aid to my donation.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








