We're pretty disapointed with engain
We're pretty disapointed with engain. As one of the early supporters of the product things started well but the quality went downhill. We notice the opportunities and our account keywords had no relation to each other, it frequently missed reddit threads that clearly had our brand name and keywords we were targeting.
I found myself doing more manual work hunting for threads that it missed. The service is buggy, the generated comments are worthless.
Unfortunately they also doubled the price of the service, we only found that out after pausing our account for 1 month. They refuse to grandfather us in to the same pricing tier we had. They also refused to give us money back on $400 + dollars of additional credits we purchased. Find a better platform and more professional team


