Very happy with their team's knowledge & service. There were some supply chain issues with a few of the sensors I needed quickly. EnergyControl called me to talk through alternative options. They were... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Website is easy to use, history tracking is great. I wish the company would offer shipping via USPS because UPS is way too expensive when shipping to Alaska. The company has lost several sales from m... Zobacz więcej
Reakcja na opinię
Regarding EnergyControl: Excellent customer service. UPS mis-delivered my package and EC stepped in to investigate what happened. Issue was ultimately resolved. Much appreciation for them involvin... Zobacz więcej
I’m adding this update to my original review below; I’ve received the relays and though I haven’t tested them they appear to be damn fine. Thank you for the good customer service. Original This... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications. We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved. WE CARE ABOUT AND VALUE OUR CUSTOMERS EnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application. Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.
EnergyControl.com
Napisane przez firmę
- Happy to be supplying the automation community.
- An e-commerce company in the HVAC/R and Building Automation industry who strives to provide excellent customer service and product support from industry leading manufacturers.
Dane kontaktowe
10220 W SR 84, suite 9, 33324, Davie, Stany Zjednoczone
- (954) 739-8400
- sales@energycontrol.com
- energycontrol.com
you are patient in the process
you are patient in the process , and reply all questions.
4 marca 2024
Good experience placing this order
Good experience placing this order, look forward to doing more business.
9 lutego 2024
I literally just want to buy a sensor
I literally just want to buy a dam sensor and your making me sign up for some bull shet
29 stycznia 2024
Odpowiedź od Energy Control Technologies, Inc.
Hello Sir,
We are not sure what you were prompted to sign up for. Feel free to call us at (888) 739-8400 ext. 501 to provide details. If this is related to your purchase, very customer transaction requires a billing & shipping address to know where to ship your product and process payment. This doesn't require for you to sign up for anything, it's simply informaton that is needed to fulfill your order. I sincerely apologize if we handled this in a way that was inconvenient, and i appreciate the feedback since we consistently want to improve our customer experiences. Thank you.
knowledgeable and easy navigation
The person whom I spoke with on an earlier order was extremely knowledgeable and helpful with suggestions and the prices are very fair.
26 stycznia 2024
Part was shipped fast and exactly what…
Part was shipped fast and exactly what I ordered.
17 stycznia 2024
Horrible Customer service
I emailed, waited one day with no response. I called and was told my inquiry on a ship date and tracking would be followed up on and I would be sent an email. It has been another 24 hours and I have not heard anything. I guess I will place another call
11 stycznia 2024
Odpowiedź od Energy Control Technologies, Inc.
Hello Carol,
I’m truly sorry for this inconvenience. We strive to follow up on every order status request at efficiently as possible. Please don’t hesitate to email customerservice@energycontrol.com to get a status update within 1 business day.
Thank you for your feedback as we continue to improve.
Sincerely,
The Energy Control Team
Good communication
5 stycznia 2024
Great experience
10 stycznia 2024
Smooth order/ delivery. Good communication
Found what I needed, ordered, got an email confirmation, tracking, and it arrived on time.
1 stycznia 2024
Quick Delivery and Competitive Price
I was impressed that the purchased item was at my door step in just a couple of days. The online purchase was straight forward (after having to register). The price was competitive.
29 grudnia 2023
Spent 415 dollars for a e switch and…
Spent 415 dollars for a e switch and did not get the switch to hook it up. One would think for that cost it would have everything needed. Had to order the switch from you now spent another 45 bucks. very disappointing.
11 grudnia 2023
Odpowiedź od Energy Control Technologies, Inc.
Hello Joe,
I truly apologize for this inconvenience. The Pilla stations do not come with contact blocks because some require normally open and others closed. However, we should have followed up to confirm. Thank you for your feedback as it helps us to learn and improve our service in the future.
Good prices
14 grudnia 2023
Odpowiedź od Energy Control Technologies, Inc.
Hello Roberto. We are truly sorry for the delay in your shipment. We work closely with a variety of manufacturers and some of them are still struggling with production and supply chain delays. We always try our best to turn every order around as quickly as possible. I hope you will reach back out again to our sales team - sales@energycontrol.com and give us an opportunity to find solutions that we can source quickly for you. We will also do our best to apply additional discounts to your orders. We take your feedback seriously as we continue to improve our processes and communication. Thank you.
Very good company to deal with good…
Very good company to deal with good website very well explained documents.
Thank you for making it easy to find what I need.
17 listopada 2023
Wet / Wet DP
Your description of th epart i needed was very acurite. and made making m selection easy. price was good, delievery time as excelent! online experiance was great!!!!
1 listopada 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.