Updating my review to reflect the response I’ve had to my initial complaint. Customer Service have since contacted me and we have resolved the issue to my satisfaction. Thank you.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my expe... Zobacz więcej
Reakcja na opinię
Ordered Face Masks. Good quality product, better than other similar products I have bought at a far more competitive price. Next day delivery included as standard in the price Have repurchased sev... Zobacz więcej
Reakcja na opinię
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discover... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent
- Dostawca produktów plastikowych
- Dostawca sprzętu przemysłowego
- Producent konstrukcji stalowych
- Wyposażenie laboratoriów
- Wyposażenie przemysłowe
Informacje przekazane przez różne źródła zewnętrzne
Empteezy® is the home of quality engineered spill containment and spill control products and our overriding aim is to help you comply with legislation and implement best practice in connection with your oil and chemical storage needs. With our products tailored to meet industrial, commercial, military, marine and educational settings, we manufacture in excess of 70% of the products available in our portfolio in our own factories, making us well placed to provide you with expert advice on how our products can help you meet UK, EU and International Standards. Empteezy® is the only company within the spill control and spill containment sector to be accredited to ISO 9001, ISO 14001 & ISO 18001 International Standards and uses the vast array of experience it has amassed over the years to provide practical advice over the phone or by email, regular blogs on industry related topics, a web based advice centre and free of charge confidential site assessments.
Dane kontaktowe
4 Muir Road, EH54 5DR, Livingston, Zjednoczone Królestwo
- 01506 430 309
- advice@empteezy.co.uk
- empteezy.co.uk
4,8
Doskonała
177 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommended!
Excellent quality masks and really quick delivery. Highly recommended!
4 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Tom,
Thank you for taking the time to review us.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Great Product
Great Product, the delivery service was also very fast. I would recommend this product.
3 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Annes,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Fast and prompt service
Fast and prompt service, tracked all the way to me
3 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Mary and Andrew,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Easy ordering of facemasks
Easy ordering of facemasks. Quick delivery. Very satisfied with purchase.
3 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Bob,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Odpowiedź od Empteezy
Hi R Allan,
Thank you for leaving a lovely review. We really appreciate it.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
I ordered the masks for my son based on…
I ordered the masks for my son based on next day delivery. They took about 3 days to arrive. What was most disappointing was the delivery could not be tracked so I had to email to check re despatch. I did however receive a prompt response to my email.
2 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Good morning,
I'm sorry to hear you did not receive your order on time. I'm pleased our customer service team were able to rectify this.
Did you receive an email from us offering you a 10% discount off your next order?
Kind regards
Natasha
Odpowiedź od Empteezy
Hi Mr Mackenzie,
Thank you so much for taking the time to leave us a great review.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Since masks are necessary for now
Since masks are necessary for now, I was so pleased to see that I can buy them from a Scottish company. They serve the purpose and for me, a more suitable size than others I've had.
1 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Lorraine,
Thank you so much for taking the time to leave us a great review.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Ordered disposable face coverings
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discovered we had only 39 too.
1 września 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi rgc,
Thank you for the lovely review. We are over the moon to hear you are happy with the Empteezy face masks.
Thanks
Natasha
Good service and fast delivery
31 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi,
Thank you for the amazing feedback.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Well made masks
Very efficient , fast delivery. The masks are well made and good to wear.
31 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Aileen,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Good Masks made in Scotland
Fast delivery and like the fact they are made in Scotland. Good masks.
31 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Kazz,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Excellent
Very pleased with all aspects. Product & delivery excellent. Will use again
31 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi San,
Thank you for the lovely review.
Our priority is to provide our customers with the best products, and service possible. We are ecstatic that we met that mark.
Kind regards,
Natasha
Once again goods delivered very…
Once again goods delivered very promptly. Very happy with product
28 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Christine,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
They are not of use to me because I…
They are not of use to me because I wear glasses and they steam up when I use them
27 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Bob,
I'm sorry to hear you were not satisfied with your purchase.
Did you email your complaint to advice@empteezy.co.uk?
Kind regards,
Natasha
Pleased with masks also good amount for…M
Pleased with masks also good amount for price.. Delivery in good time.thanks.
26 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Margaret,
Thank you for the lovely review. We are over the moon to hear you are happy with the Empteezy face masks.
Thanks
Natasha
Extremely easy to order online
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my experience of Empteezy. Simple, quick and easy just what you want. 5***** company with products to match. Excellent.
25 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Margaret,
Thank you so much for taking the time to leave us a great review.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Odpowiedź od Empteezy
Hi Jim,
Thank you so much for taking the time to leave us a great review
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
ordered masks ,and was very impressed…
ordered masks ,and was very impressed with the product ,speedy delivery, thanks H Smith.
25 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Henry,
Thank you for taking the time to review us.
We are delighted to hear that you were happy with the overall experience.
Kind regards,
Natasha
Great speedy service and very good…
Great speedy service and very good product. After research I found these were 4 ply whereas most seem to be 3 ply (does this make a difference?) but cheaper than Boots, Superdrug etc.
Can’t fault the service or product
24 sierpnia 2020
Opinia niezależna
Odpowiedź od Empteezy
Hi Ken,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.