Updating my review to reflect the response I’ve had to my initial complaint. Customer Service have since contacted me and we have resolved the issue to my satisfaction. Thank you.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely easy to order online, found my item and completed my order in under 5minutes. order delivered very quickly and quality and price of item was extraordinary good. Extremely happy with my expe... Zobacz więcej
Reakcja na opinię
Ordered Face Masks. Good quality product, better than other similar products I have bought at a far more competitive price. Next day delivery included as standard in the price Have repurchased sev... Zobacz więcej
Reakcja na opinię
Ordered disposable face coverings. Fantastic service, arrived much earlier than advised. Would certainly use again. Having spotted a previous review re the number of masks sent and we also discover... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent
- Dostawca produktów plastikowych
- Dostawca sprzętu przemysłowego
- Producent konstrukcji stalowych
- Wyposażenie laboratoriów
- Wyposażenie przemysłowe
Informacje przekazane przez różne źródła zewnętrzne
Empteezy® is the home of quality engineered spill containment and spill control products and our overriding aim is to help you comply with legislation and implement best practice in connection with your oil and chemical storage needs. With our products tailored to meet industrial, commercial, military, marine and educational settings, we manufacture in excess of 70% of the products available in our portfolio in our own factories, making us well placed to provide you with expert advice on how our products can help you meet UK, EU and International Standards. Empteezy® is the only company within the spill control and spill containment sector to be accredited to ISO 9001, ISO 14001 & ISO 18001 International Standards and uses the vast array of experience it has amassed over the years to provide practical advice over the phone or by email, regular blogs on industry related topics, a web based advice centre and free of charge confidential site assessments.
Dane kontaktowe
4 Muir Road, EH54 5DR, Livingston, Zjednoczone Królestwo
- 01506 430 309
- advice@empteezy.co.uk
- empteezy.co.uk
4,8
Doskonała
177 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Empteezy
Hi Katie,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
great service we got face masks next…
great service we got face masks next day and well packed.Very nice over phone and good to order over phone and would order again.thanks again MRS K.
30 marca 2021
Odpowiedź od Empteezy
Hi Mrs Kippen,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Slight mixup at the beginning which was…
Slight mixup at the beginning which was quickly sorted out so I was very happy with the way things were handled.
1 marca 2021
Odpowiedź od Empteezy
Hi Mrs Shaw,
Thank you for taking the time to leave us a review. I'm sorry to hear there was an issue with your order but pleased it was resolved straight away.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Excellent- and very efficient
Excellent- and very efficient. Good value and quick delivery. Very pleased.
22 lutego 2021
Odpowiedź od Empteezy
Hi Mrs Stewart,
Thank you for taking the time to leave us a review. We value your feedback.
Was there an issue with your purchase? I only ask because you have rated us 1 out of 5.
Look forward to hearing from you.
Thanks
Natasha
Odpowiedź od Empteezy
Hi Ray,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Thank you for my order
Thank you for my order, which was promptly delivered.
However, I have found the product - Face Mask Bracket - disappointing, for the following reasons:
a) too small to fit over nose and chin
b) won't/can't stay in place - no way of attaching to mask
Therefore I am not using the product. I considered order too small to bother complaining about or returning. Sorry for poor review rating!
8 lutego 2021
Odpowiedź od Empteezy
Hi Mrs Watkins,
I'm sorry to hear you were not satisfied with your purchase.
Please could you email advice@empteezy.co.uk and we will arrange a refund for yourFace Mask Bracket.
Thanks
Natasha
Odpowiedź od Empteezy
Hi Michael,
Thank you for the lovely review. We are over the moon to hear you are happy with your purchase.
Kind regards,
Natasha
Face Masks
This is the second time I've bought from Empteezy. On both occasions the delivery was really quick and the masks were very good quality, and the price was also very good
3 lutego 2021
Odpowiedź od Empteezy
Hi Robert,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Odpowiedź od Empteezy
Hi Stuart,
Thank you for the lovely review.
Here at Empteezy, we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Thanks
Natasha
Excellent service
This is 2nd time I have bought from them, excellent service, and face masks good quality, would definitely recommend to friends
Ordered on Sunday were delivered on Tuesday
1 lutego 2021
Odpowiedź od Empteezy
Hi Margaret,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Odpowiedź od Empteezy
Hi Edna,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Poor quality
Hi, yes, I was very disappointed with my face mask purchase, the nose band wire just slips down from it’s position.
I have now used 3 masks and the fault was present in all 3.
29 stycznia 2021
Odpowiedź od Empteezy
Hi Stew,
Thank you for taking the time to leave us your feedback. We are disappointed to hear there is a problem with your face masks.
To allow us to investigate the issue you describe, please could you send us back your face masks and we will arrange a replacement?
Please email advice@empteezy.co.uk
Apologies for any inconvenience this may have caused.
Kind regards
Natasha
Excellent service
Excellent service. Ordered item one afternoon and received item the next morning. What’s not to like!!
29 stycznia 2021
Odpowiedź od Empteezy
Hi Mrs Ward,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We always aim to provide our customers with the best service and products.
Kind regards,
Natasha
Arrived very quickly
Arrived very quickly I have only used it once but it made breathing much easier and I am sure it will help to feel more comfortable over a longer period of time
27 stycznia 2021
Odpowiedź od Empteezy
Hi Judith,
Thank you so much for taking the time to leave us a great review. We value your feedback.
We strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Ordered online easy website to use
Ordered online easy website to use, order was delivered in three days, product was as described and very good.
26 stycznia 2021
Odpowiedź od Empteezy
Hi Paul,
Thank you so much for taking the time to leave us a great review. Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Very fast delivery
I ordered a set of five brackets for face masks and the delivery was incredibly fast - two days after order, which was entered after lunch.
23 stycznia 2021
Opinia niezależna
Odpowiedź od Empteezy
Hi Ewan,
Thank you for the amazing feedback on our Face Mask Brackets.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Brilliant service from this company
Brilliant service from this company. Have just ordered my second box of 4 ply masks and they arrived very fast. Will keep on using. Very Happy Customer
21 stycznia 2021
Odpowiedź od Empteezy
Hi Kate,
Thank you so much for taking the time to leave us a great review. We are over the moon to hear this is your 2nd purchase.
Here at Empteezy, we value your feedback as we strive to provide our customers with the best products, and service possible to ensure customer satisfaction.
Kind regards,
Natasha
Odpowiedź od Empteezy
Hi Colin,
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
3D Face Mask Bracket.
Very easy ordering process and prompt delivery. Reasonable price for a device which makes wearing a protective mask much more comfortable. Happy to recommend the company on this product.
15 stycznia 2021
Odpowiedź od Empteezy
Hi John,
Thank you for the amazing feedback on our Face Mask bracket.
Our priority is customer satisfaction and we are ecstatic that we met that mark.
Kind regards,
Natasha
Quick delivery good quality
15 stycznia 2021
Odpowiedź od Empteezy
Hi Glennis.
Thank you so much for taking the time to leave us a great review. We value your feedback.
Kind regards,
Natasha
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.