Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Download O.K and easy to follow. Passcode was not automatically supplied . A.M. request for same by email was answered in P.M. However to activate each item, the demo was unclear and too fast for... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I h... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

the game I purchased from Egaming wouldn't work , after a surprisingly quick response from their tech people it was determined the problem was with my computer not being fast enough for their game to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Atrocious customer service. Lied about shipping the item which never happened. Dragged on for over 2 weeks because of unethical business practices.

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca gier

Napisane przez firmę

Online Video Games Retailer | PC, Mac, Consoles & More


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

971 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Buying a game was simple enough but…

Buying a game was simple enough but when my step son went to put in his information because he was the one who wanted the game. I was just going to pay for it. It kept saying there was an error so I had to put all of my information in order for it to work. Which I don’t get, I shouldn’t have to put my information down just to buy your product when it’s digital. Your not shipping anything to me or anything so what’s the deal??

19 lipca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Hello Carlos,

Thanks for your review.

Even though we are not shipping any products, the details on the order has to match the cardholders details otherwise the transaction will not proceed. This is to minimize fraudulent transactions.

Apologies for the inconvenience caused.

Kind regards,

EGAMING Team

Oceniono na 5 z 5

skeptical- this is more of a question

Okay so i found this website because i was looking for the sims but it’s sold out and i just wanted to know if i do buy it will the code get sent to my email ? or mailed to me ? also is this real? i feel like it’s fake bc $18 for sims !!! that’s crazy i just don’t want to be cheated ! so all id have to do is type in the code i received off my email and type it into origin ?!

16 lipca 2021
Opinia niezależna
Logo EGAMING.com

Odpowiedź od EGAMING.com

Hello Kaitkyn,

The product is currently out of stock. When it does return to stock, after checkout, you would receive an email with the product key and instructions on how to activate and download the game through the official website (Origin).

Kind regards,

EGAMING Team

Oceniono na 1 z 5

I can’t get into my game to play

I Purchased a game and I cannot play it because I cannot find it

24 czerwca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Hello Patricia,

Thanks for your review.

We are unable to locate any support email regarding this issue, we would have much appreciated if you had given us the opportunity to resolve the issue prior to leaving a negative review.

According to our email logs, the product key and instructions were emailed to you straight away after purchase. Sometimes, the email may end up in your spam / junk mail.

Please check and get back to us if you are unable to locate those emails and we will resend the email.

Kind regards,

EG team

Oceniono na 1 z 5

I got a game

I got a game, tried to loaded without any luck tried to ask for help but was never helped feel like I got robbed to my game

18 czerwca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Hello Daniel,

Thanks for your response.

We responded to you straight away when the ticket was created. Please check your spam and junk mail just in case our response has ended up in there.

We will also contact you again to resolve the issue.

Kind regards,

EGAMING Team

Oceniono na 5 z 5

Excellent caring company.

Excellent speedy response to my questions and clearly and simply helping me through problems I had with step by step instructions that actually worked.
Great company that obviously thinks its clients are important.
Great value on all its games.

15 czerwca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Thank you Mike!

Oceniono na 5 z 5

I was a bit skeptical because…

I was a bit skeptical because everywhere else had the game for $40 to $50. I've been playing for a couple weeks.

12 czerwca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Thank you Efg!

Oceniono na 5 z 5

Great company

I got my code within 10 minuets and that's all anyone could ask for.

Great service guys see you next time 👍

7 czerwca 2021
Logo EGAMING.com

Odpowiedź od EGAMING.com

Thank you Jamie!

Oceniono na 5 z 5

Fantastic service 10/10

Fantastic service, I actually had an issue with my key code and couldn’t play the game i had purchased but there team was great and helped me out, turns out my computer wasn’t up to the requirements for the game so they refund me!!!! 10/10 for service and a special thanks to Harry for trying to fix my issues, top man.

31 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Amazing service!

Amazing service! I didn't feel like spending £30 on Sims 3 expansion packs and they had amazing deals, along with other games. Super affordable and quick response time when I had a small concern seeing something I had ordered was out of stock. They emailed me the key shortly afterwards. I would highly recommend them.

30 marca 2020
Opinia niezależna
Oceniono na 5 z 5

Great

I ordered a game Cities Skylines with a great offer, much better then others website, and there was very easy process of downloading it on Steam. The next day I bought expansion with another great discount. Very pleased with the purchase

20 marca 2020
Opinia niezależna
Oceniono na 5 z 5

Reliable

Excellent service. Wanted to download rollercoaster tycoon 3 from steam but had been removed. I checked out this service and at first was unsure, but found that the licence keys they provide can even activate games removed from steam! 10/10 would use again

17 lutego 2020
Opinia niezależna
Oceniono na 5 z 5

Nice service

Good online company

25 stycznia 2020
Opinia niezależna
Logo EGAMING.com

Odpowiedź od EGAMING.com

Hello,

We do not have any retail stores. We are purely an online business. You have reviewed the wrong company here.

Regards,

EG team

Oceniono na 5 z 5

1st time using Empire Gaming's…

1st time using Empire Gaming's services. Easy, instant, secure. Received my steam code moments after placing order. Satisfied customer will be using Empire Gaming again in the future. I would definitely recommend it if you want to save money and time.

7 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Dealt with a panicked cutstomer very well

I purchased a digital code from this website and it didn't seem to work. Despite me panicking and jumping to conclusions (and threatening them), they dealt with me very well. They explained that the way I used the code was incorrect, offering me a new code or a refund. Absolutely delighted with their customer service and I definitely won't panic next time I buy something from the website.

2 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

DIDN'T RECEIVE PURCHASE - THEY STOOD BY ME

DIDN'T RECEIVE PURCHASE

Had to access a game via Steam, which wouldn't let me create an account to get it and wouldn't let me get in touch with their support contacts without one. My purchase was therefore locked and I couldn't make any progress to get it, despite being promised an immediate download, and couldn't get Steam to help out.

Empire Gaming had great customer service throughout and worked hard to respond to me and help me reach a fair resolve, I'm happy to give them 5*s as this wasn't really their fault at all and they didn't leave me hanging without a response, even over the weekend. There was an actual person responding via email, not a bot or a program, and that made a real difference to my piece of mind.

I would not hesitate to either recommend or even use again (if they promise not to send the game via Steam) as I find them to be trustworthy and doing their best.

Thanks for all the help Empire.

24 sierpnia 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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