Thank you Xavier to introduce E-wild for me for delivery, it has a super long travel distance which is up to 160km!!!! They also have different accessories for delivery such as large rear platform,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thank you Xavier to get me a lightweight, foldable e-bike, victor. It can travel up to 95km, I love it very much. I can use the throttle only, it also has padel assist and ride like a regular bike if... Zobacz więcej
Thank you Xavier, great experience buying the emmo kamen from you. You were very knowledgeable on the product, helped me with all my questions , very professional and informative. Have a great frien... Zobacz więcej
Thank you Xavier, he provided very nice and excellent service. We love the bike, it is better than our expectations. Full speed can be over 90km/h!!!Nice shape nice color. Highly recommend the removab... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
EMMO is a Canadian e-bike brand focused on helping riders across Canada find practical, enjoyable electric mobility solutions for commuting, recreation, and everyday use. Our lineup includes a wide range of electric bikes, from urban commuter models to fat tire and motorcycle-style options, designed to suit different riding preferences and lifestyles. Through our retail stores and dealer network, we support customers with product guidance, service, and after-sales assistance before and after purchase. Our goal is to make the buying process clearer and the ownership experience smoother, whether a customer is purchasing their first e-bike or looking for a model better suited to their needs. At EMMO, we place strong value on customer support, accessibility, and long-term service. We understand that choosing an e-bike is an important decision, so we aim to provide clear information, dependable warranty support, and responsive assistance throughout the ownership journey. We serve a wide range of riders, including commuters, leisure riders, and customers looking for an alternative way to get around. As a Canadian brand, we are committed to improving the e-bike experience through practical product selection, local support, and an established network that helps customers ride with greater confidence. We welcome customer feedback and believe reviews play an important role in helping us improve and helping future riders make informed decisions.
Dane kontaktowe
438 Spadina Avenue Unit #2, M5T 2G8, Toronto, Kanada
- 1-888-510-3666
- sales@emmo.ca
- emmo.ca
4,5
Doskonała
521 recenzji
Odpowiada na 60% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My bike is amazing just hate how I…
My bike is amazing just hate how I gotta charge so often and it can't make it across my city but I still love it for getting around
3 października 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear James,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Two batteries failed and a motor
Two batteries failed and a motor, and the front light. I would like a replacement bicycle.
11 stycznia 2025
Odpowiedź od Emmo Electric Bikes Canada
Hi there,
We’re very sorry for the trouble you’ve experienced with your bike. Our records show that we’ve already sent you the replacement battery, motor, and front headlight to resolve the issues you mentioned.
Could you please let us know if there’s anything else still not working properly? We’ll be happy to assist further and make sure everything’s running smoothly.
Thank you,
The Emmo Canada Team
Odpowiedź od Emmo Electric Bikes Canada
Dear Jacob,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Odpowiedź od Emmo Electric Bikes Canada
Dear Shawn,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Emmo stands behind their product.
The store I bought my Emmo from closed down, but Emmo stepped up to resolve a problem I had. I was able to send them my odometer for a hardware update and they have returned it by courier at no cost apart from the shipping. Great service and quick as well.
2 października 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Rosalind,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Excellent experience and quality
Salesperson: Xavier
He gave me excellent experience on my purchase process. I have great test driving experience on two scooters- Nok and monster S. Both of them have an excellent appearance and performance. I love them so much. At least, he also teaches me how to take care of my scooter to maximize the battery life. Highly recommend EMMO E-BIKE for everyone.
2 października 2025
Opinia niezależna
Odpowiedź od Emmo Electric Bikes Canada
Dear Cao,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Extremely professional customer service…
Extremely professional customer service and very knowledgeable. The products are extremely high quality and I am glad to have made the purchase.
The long range battery on the emmo Hornet is all I need to work all day. And I like the metal casing of the frame.
2 października 2025
Opinia niezależna
Odpowiedź od Emmo Electric Bikes Canada
Dear Hailezghi,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
20" e-bike
20" wheel size is perfect, battery easy to remove & insert. Remaining charge easy to read, Power on off button on handle is extremely handy to use. Step-through frame design, easy to get on and off the bike. Folded e-bike fits into car trunk. Weight is just manageable.
2 października 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Janice and Rolf,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
the bike is beautiful but the assembly…
the bike is beautiful but the assembly was done to fast a few things had to be fixed very disappointed
6 sierpnia 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Colette,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
Vaughn Emmo ebike store
Vaughn Emmo ebike store
The staff was very accommodating and very helpful. I had issues with my emmo bike, they helped to right away. Unfortunately I loss my ebike, It was stolen at my work place parking lot a year ago 😔
1 października 2024
Odpowiedź od Emmo Electric Bikes Canada
Dear Lorna,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Solid machine
Solid machine. Functions like a clock. Very happy.
As with a lot of electric bikes: be careful turning a corner, many electric bikes (and this one) accelerate coming out of a turn causing rider instability.
22 września 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Marcel,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Arrived in good time.
26 sierpnia 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Michaud,
Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback and are glad to hear about aspects of your experience that were positive.
We understand that there were certain aspects that fell short of your expectations, and we sincerely apologize for any inconvenience caused. Your comments are invaluable to us as we continuously strive to enhance our products and services.
We would be grateful for the opportunity to address any specific concerns you may have had and to improve upon the areas that didn't meet your expectations. Please feel free to reach out to us with any further details or suggestions you may have.
Thank you for considering Emmo, and we hope to have the chance to serve you better in the future.
Best regards,
WARIS from Emmo Sales Team.
Odpowiedź od Emmo Electric Bikes Canada
Hi there,
We’re sorry to hear you feel this way. Your experience matters to us, and we’d really appreciate the chance to understand what went wrong and make things right.
Please reach out to us directly at service@emmo.ca
or call 416-792-6736 — our team is always here to help.
Thank you,
The Emmo Canada Team
Warranty Issue, Battery Display
The bike had an issue with the battery display and not showing how much battery life was left accurately. Another module was sent out but there was no where to have it installed or looked at for free even with it being purchased within a few weeks time frame because it was purchased online and shipped to us. If it had been purchased from a supplier in our city then it would have been covered for free.
If it falls under warranty, possibly have an agreement with suppliers where buyers can have it looked at and not have to pay.
1 października 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Rachel,
We are truly sorry to hear about your less than satisfactory experience and we apologize for any inconvenience caused. At Emmo, we strive to provide top-notch products and excellent customer service, and it seems we fell short this time.
We would greatly appreciate the opportunity to rectify this situation and regain your trust. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Please send us an email at : sales@emmo.ca
Thank you for your feedback, and we hope to serve you again in the future.
Best regards,
WARIS from Emmo Sales Team.
I bought an urban T2 and ordered the…
I bought an urban T2 and ordered the best battery 48V/50ah last May 2025.
There was a problem with the battery so I called Emmo and a repair person came over to my house. It was then that I discovered the battery that Emmo had given me was only a 48V/30ah. There was a $700 difference between the battery I was given and the battery I ordered and paid for. To sum it up Emmo ripped me off and gave me an inferior battery. Likely the repair person had brought the battery I ordered so it turned out OK. I wrote to Emmo explaining what they did and they never wrote me back. I really enjoy the urban T2 but I think the company Emmo sucks!! The date of this experience is approximate.
17 maja 2025
Odpowiedź od Emmo Electric Bikes Canada
Hi,
We’re very sorry for the mix-up and the frustration it caused — that’s absolutely not the experience we want our customers to have. It appears there was a shipping department mistake that led to the wrong battery being sent out.
We truly appreciate your patience and are glad to hear the issue was resolved when our technician visited. As an apology for the inconvenience, we’d like to extend your battery warranty by an additional 3 months at no cost to you.
Please reach out to us at service@emmo.ca
or 416-792-6736, and we’ll make sure the extension is added right away.
Thank you again for your understanding — and we’re happy to hear you’re enjoying your Urban T2!
Kind regards,
The Emmo Canada Team
Best purchase for the year 2025
My bike came exactly at the stated time frame, well packaged and delivered in perfect condition. All I can say is I really enjoy riding this baby Ninja.
28 sierpnia 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Philip,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The great experience
Service is great and reliable and if you need help they are there for you
30 września 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Stephen,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
More rugged than you think!
I’ve been riding my E-Wild Pro very hard , probably in terrain it’s not supposed to be on , but it performs awesome, very impressive, highly recommended
10 maja 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Jonathan,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The VGO is an excellent bike for me
The VGO is an excellent bike for me. I've been riding it for 5 days now and there's still little tweaks I'm finding out. I love the peddle to assist because l excersize as well. Bike is perfect.
25 września 2025
Odpowiedź od Emmo Electric Bikes Canada
Dear Joanne,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
The monta ebike has a long range…
The monta ebike has a long range battwry of 160 km. I just got mine today and I'm excited to start working with it. I recommend emmo for people looking for ebikes.
30 września 2025
Opinia niezależna
Odpowiedź od Emmo Electric Bikes Canada
Dear Bishwakit,
Thank you for your glowing 5-star review! We are overjoyed to hear about your positive experience with Emmo. Your feedback is invaluable to us.
Our commitment at Emmo is to deliver superior products and exceptional customer service. Should you have any inquiries or require assistance in the future, please do not hesitate to contact us. We are always ready to assist.
We appreciate your choice to shop with Emmo and look forward to serving you again in the future 😊🌟.
Warm regards,
WARIS from Emmo Sales Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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