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Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

Midlands Parking is the preferred and trusted booking website for most travel management companies and individual travellers. We offer the best meet and greet parking deals and options at East Midlands Airport


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

16 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 1 z 5

absolute rip off company

absolute rip off company, paid over the odds on APH to have meet and greet ended up costing and extra £12 as this is not an official airport parking company, the owner Tariq Wasi has had several of these companies all racking up issues then going bust, they literally left my car on the HS2 car park 100 yds away from the airport where my car got completely covered in brick/concrete dust ... do not trust these they need to be on rip off britain !!!

27 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Was my car left in a builders yard next to bags of cement?

First of all the hidden expense of having to pay an extra £6 at the pick up point on entry and departure, I was told by the driver to look at the very bottom of the small print of the terms and conditions, this should be made more clear when you book the “service” as other more expensive options would then appear more appealing.
I take pride in my car and had cleaned my car both inside out the day before I flew out of East Midlands airport I had gone on a three day golfing break to Portugal the state of my car on return left me exasperated as it looked a different colour due to being covered in a grey cement like dust, I asked the driver what they had done to my car but his English wasn’t the best and he walked off without carrying out any kind of inspection of my car for damage in transit etc. when I opened the drivers door the grey dust extended into the drivers cockpit with the seat, steering wheel, door panel and floor mats coated in the grey dust, it appeared that no attempt had been made to cover the seat and the driver had obviously not cleaned his hands before driving my vehicle.
I called their office to complain only to be spoken to in a rude manor and the phone put down on me, I wish I had read the reviews about this company beforehand because they are not very good and to be honest as I have to drive to an airport and leave my car it’s put me off flying from East Midlands airport in future.

25 kwietnia 2026
Opinia niezależna
Oceniono na 2 z 5

Beware of the driver changing your car settings.

Upon collecting my car, the auto headlights and auto windscreen wipers had been turned off. The instrument panel had been reconfigured with the built-in safety features disabled.
The heating had been turned up to 26c.
I can understand that the driver's seat would be moved. However, allowing someone who is unfamiliar with the vehicle's safety features and instruments to manipulate them is surely dangerous to the driver and passengers.

16 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

meet n greet east mids airport

we used the meet n greet option at east midlands airport having a high value car M5 i wanted to leave it with a company i could trust as my friend had recently used them and said they was good, very easy guy on phone on arrival, was extremely polite, and the guys in the office the same, will use this service again very convenient, it always makes a difference when service workers are like this and care about there job, a testament to who ever trained them thanks great experience.

24 października 2025
Opinia niezależna
Oceniono na 1 z 5

Midlands Parking meet and greet non flex

This is for Midlands parking meet and greet non flex.

Having booked their meet and greet service, which when booking, the price looked very competitive, what you have to be aware of, and is not obvious when booking, the meet and greet is located in short stay car park 1, so you end up having to pay £6 on arrival, and £6 exit fee when you come to collect, the meet and greet company only meet you in the car park, then drive your car somewhere else.

7 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Lost Keys

Having a nightmare with this company ,they lost my keys for my vehicle and told me to get a taxi home and i would be fully reimbursed for the new set of keys as well but had no correspondence off them at all ,sent numerous emails ,nothing!!
They seem to just ignore your messages and think you will go away .Having to seek legal advice on situation so please be mindful of this when booking .
An absolute disgrace to be honest ,don’t know if they have been using my vehicle whilst I’m away as they haven’t offered an explanation at all.
You would think that they would be straight on it getting you all settled and sorted financially

29 września 2025
Opinia niezależna
Oceniono na 1 z 5

Pathetic Customer Service

Registered for rapid drop off & payment but ended up paying in addition to the automated credit card link I had set up, tried contacting them by phone only to be told “unable to connect my call”, tried email but got an “undelivered response” Absolute disgrace For what is supposed to be a new system. Don’t bother with pre registration, just pay on line within the allocated time.

16 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

They never turned and cost us a lot of money!

Booked in advance and followed their instructions . When we rang to arrange pick up nobody answered it went straight to voicemail. There were 4 other customers waiting in the car park who had all used the same company, all waiting pick up but nobody answered the phone and came. After waiting 30 minutes in short stay we had to leave and pay the premium price for parking last minute onsite at EMA.
No so cheap parking at £345 for 2 weeks plus the £70 paid to EMA parking.co.uk and the £6 short stay car park price. We spoke to airport staff who asked who we had booked with. They told us this is a regular occurrence and the company was operating illegally off their site. All in all a stressful experience and would definitely recommend you avoid booking with this company.
We did receive a refund from emaparking.co.uk which was for the £70 paid.
It still cost us £281 more than we had planned for as they failed to provide the service paid for.

2 lutego 2025
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Dear Digger Dash,

We are unable to locate your booking with us. Could you be kind to share you booking reference number so that we find what issue occured. Our dedicated support will be in touch with you.

Best regards,
Support Team
Midlands Airport Parking Ltd

Oceniono na 1 z 5

They take your money but don’t show up

Followed the instructions but their drivers never showed up, 4 other travellers were also waiting. Waited 30 minutes made numerous phone calls but all we got was an answer machine.
We ended up parking on site at great expense and extremely stressful.
No sure if this is a scam when we got to an on-site car park and pushed the help button the person told us they get numerous complaints about East Midlands parking meet and greet.
Would not recommend and would never use again, cause a lot of stress and expense.

2 lutego 2025
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Dear Gary Kendrew,

We sincerely apologize for the experience you had—it’s completely unacceptable, and we understand how stressful this must have been. Reliable service is our top priority, and what you’ve described does not reflect the standard we uphold.

We take your feedback very seriously and are actively investigating what went wrong in this situation, and we will be reviewing our procedures to ensure this does not happen again.

We would really appreciate the chance to make this right for you. Please contact us at support@emaparking.co.uk with your booking details, and we will do everything we can to resolve this matter. Your trust is important to us, and we don’t take it lightly.

Once again, we are truly sorry for the inconvenience and frustration caused. We appreciate your feedback and will use it to improve our service.

Best regards,
Support Team
Midlands Airport Parking Ltd

Oceniono na 5 z 5

Great service parking surface could…

Great service parking surface could have neen better muddy and rough bull all in all good service 😱

13 stycznia 2025
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Dear Graham Raynor,

Thank you for your feedback! We're delighted to hear that you found our service great. We appreciate your honest comments about the parking surface, and we’ll certainly take this into account as we strive to improve our facilities.

Your input helps us enhance our service, and we hope to provide an even better experience on your next visit. If there's anything else we can do for you, feel free to reach out.

Best regards,
Support Team
Midlands Airport Parking Ltd

Oceniono na 3 z 5

Easy drop off

Easy drop off, but return instructions very confusing especially in the early morning dark. Driver made no attempt to contact me when he knew we were in the wrong place. Had to call him 3 times

22 listopada 2024
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Dear Kevin Pyle,

Thank you for your feedback. We're glad to hear that the drop-off process was smooth, but we're sorry to learn that the return instructions were unclear. We understand how frustrating it can be, especially in the early morning hours.

Your experience does not reflect the high standard of service we aim to provide. However, we would like to assure you that we will review our return instructions to make them clearer and ensure our drivers are more proactive in assisting customers during pickup.

If you have any further details you'd like to share, please reach out to us. We truly appreciate your feedback and hope to serve you better in the future.

Best regards,
Support Team
Midlands Airport Parking Ltd

Oceniono na 5 z 5

Friendly service on Time pickups and…

Friendly service on Time pickups and collections.

10 lipca 2024
Logo Midlands Parking

Odpowiedź od Midlands Parking

Hi Nick,

We're thrilled to hear that your experience with Midlands Parking was so positive! Your feedback means a lot to us. Our team works hard to ensure that every customer feels valued and taken care of.

From the moment you book to the time you're picked up, we strive to provide a seamless and stress-free experience. Our commitment to punctuality and friendly service is at the heart of what we do.

Thank you again for choosing Midlands Parking and appreciating our service with your 5 star review. We look forward to serving you again in the future!

Oceniono na 5 z 5

Professional service

Professional service . Car was ready on the return . Will use again

10 sierpnia 2024
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Hi Ray,

We're delighted to hear that you had a positive experience with our professional parking service. Our team works diligently to ensure your vehicle is ready and waiting when you return.

We appreciate your business and look forward to serving you again in the future!

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish. Staff were really helpful

23 sierpnia 2024
Opinia niezależna
Logo Midlands Parking

Odpowiedź od Midlands Parking

Hi IS,

Thank you for your kind words! We're thrilled to hear that you had a positive experience from start to finish. Our team strives to provide excellent customer service, and we're delighted to know that our efforts were appreciated.

We look forward to serving you again in the future

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