The store is good, fast response to the team, but I expect more payments solution.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A bit overprice for me. the quality is decent but the price just not make sense to me with what i got.
I found the pajamas to be really good quality for the price. The material is soft and comfortable and suitable for both summer and winter. They fit true to size, but feel comfortably loose. I was very... Zobacz więcej
Total Scam, i ordered 4 suits for my groomsmen for my wedding and they never sent them and never returned emails or calls, so i am just out the money i spent with them
Informacje dotyczące firmy
Napisane przez firmę
Eloryn Apparel was created with the idea of offering women a wardrobe that feels calm, considered and easy to wear. From our base in Redditch, we focus on pieces that can move between the different parts of the day, from working hours to evenings and weekends, without feeling overdone. Rather than following every passing trend, we concentrate on timeless pieces, balanced fits and colours that are simple to combine. Each item is selected or developed with everyday use in mind, clothing that should work in real life, not just in styled images. The collections at Eloryn Apparel are designed to be mixed and repeated. You can build outfits around a few reliable pieces and adjust details with accessories or layers. This way, our products suit different styles and ages while keeping a straightforward, modern look.
Dane kontaktowe
55 Evesham Walk, B97 4ET, Redditch, Zjednoczone Królestwo
- +447520658572
- info@eloryn-apparel.co.uk
- eloryn-apparel.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Total Scam
Total Scam, i ordered 4 suits for my groomsmen for my wedding and they never sent them and never returned emails or calls, so i am just out the money i spent with them
Zero star if that was possible
Zero star if that was possible. After several emails and responses my question re sizing still wasn’t answered - alarm bells should have rung then but I decided as the product looked lovely I’d risk it so I ordered it. After waiting for 2 weeks for delivery the item, a kimono, arrived in a completely crumpled state and with stitching on two seams unravelled. Additionally the quality of the fabric in my opinion was not good. I emailed the company asking for a refund but have not received an acknowledgement or reply. I have also completed an on line enquiry form twice and just get back a reply along the lines of how can I help you. When I respond to that I get no reply. Needless to say I will not be using this company again. I will now take this up through another source.
Update to above review:
Since posting the review I have received a reply from Eloryn Apparel regarding the
faulty and awful state of my purchase: unbelievable! not only will I not be returning the faulty item to China at my own expense nor will I take up their offer for a 30% refund and 30% off my next purchase as there most definitely won’t be a next purchase!
Reply from Eloryn:
“ Thank you for your recent purchase with us. We understand that you wish to return your product and we would like to assist you with the return procedure.
We would like to remind you that returns are at your expense and that our warehouse is located in China
To help you, we offer an alternative solution: a 30% refund and a 30% discount coupon for your next purchase. You can keep the product. This way, you won't need to return it and pay the high return costs.
If you do not agree with this solution, please do not hesitate to contact us. We are always ready to help you.
Thank you for your purchase and we hope to see you again soon for your next order.
Sincerely,
Customer Service Team”
Further update:
You really coulldn’t make this up! Eloryn have now come back again and said after their last offer of 20% (not so as they offered me 30% refund!!) “they would now like to make me an even better offer” and that offer was 50% refund and 20% credit off a future item and keep the faulty one!!!! As I said you couldn’t make this charade up! Avoid at all costs!
Eloryn responded to my complaint here…
Eloryn responded to my complaint here on Trustpilot so I followed up with them as they requested and retold the whole story. I thought I would hear something back from them. And you guessed it - they didn't respond. It's really awful and so many other people have had the exact experience. I hate being duped. So buyer beware!
BUYERS BEWARE I placed an order
BUYERS BEWARE I placed an order. I am now trying to return as it is too small. The sizes run really small. I placed another order for a larger size. I have contacted them twice now only to be ignored. I WILL. NEVER BUY AGAIN FROM THIS SITE. They have no contact after they have your money

Odpowiedź od Eloryn Apparel
SCAM
Don’t buy from these. Emailed several times when my goods didn’t arrived. Always polite but no solid answers and no name on emails,tracking didn’t work. Said it was going to deliver never did. Going to investigate blah blah blah AVOID AVOID AVOID

Odpowiedź od Eloryn Apparel
Avoid Avoid Avoid
Avoid Avoid Avoid
Products shown on website are fake. What they send you is cheap and awful. Products come from China. They then ignore your emails and never reply when you reach out to demand a return and refund.
I orderd 2 x Asymmetrical Sweater | Cashmere Blend | Elegant & Comfortable. What was sent is embarrassing like a fleece that you'd use for a school play costume.
These Cashmere Blend sweaters are sold by several other retailers. Sadly for you eloryn, I have one from elsewhere. It matches exactly the images you have on your website. So I have a direct comparison of what the Sweater should look like and what eloryn has instead sent me. To break it down
1. Item on website is false advertising.. its not what they send you
2. What is sent is so bad ... its a very cheap fleece that looks nothing like the advertised photos
3. The items sent are poorly sewn again like a school costume someone stitches in a rush ... you would never wear this outside in public
Scam website Avoid at all costs

Odpowiedź od Eloryn Apparel
Still awaiting my order
Still awaiting my order. No email confirmation, can see money come out of my bank. Called the number on website doesn’t go through.

Odpowiedź od Eloryn Apparel
This is a scam store
Total con artists. This is a fake store, designed to look legit.
They take your money and fail to deliver your goods. And then spew out all manner of ludicrous excuses.
Almost certainly a Chinese counterfeit operation with a UK presence (run by someone from their bedroom), but not a professional, legitimate outfit. Very likely they are the same company behind Monsta Online, Deloxusa, Puili and Rurob, the latter of which is very aptly named.
The other reviews here are clearly either written by bots, hired hands with a very poor grasp of English, or by the "company" itself.
Hopefully Trading Standards will get to them soon - or better still, they'll defraud someone with a terrible temper, a love of dangerous dogs and a thirst for revenge.
Don’t be fooled like I was. They have disappeared with my money. Avoid at all costs.

Odpowiedź od Eloryn Apparel
Length a bit short
Length a bit short. Looks much full than in picture. Cloth is not much soft. For the price, quality could have been better.
something went wrong with my order but…
something went wrong with my order but the fixed it really fast so after all I'm really happy also the service is good
didnt expect that the quality
didnt expect that the quality was so nice and smooth
So happy thanks ;)))
So satisfied with my products
So satisfied with my products that I bought a week ago
Very good quality
Very good quality it arrived on time I ordered a medium size and it looks excellent.
It doesn't walk very comfortably
It doesn't walk very comfortably. It lacks support
Length a bit short
Length a bit short. Looks much full than in picture. Cloth is not much soft. For the price, quality could have been better.
I found the pajamas to be really good…
I found the pajamas to be really good quality for the price. The material is soft and comfortable and suitable for both summer and winter. They fit true to size, but feel comfortably loose. I was very satisfied with them and bought more pairs in other colors. They washed well, and I’m very happy with this purchase.
A bit overprice for me
A bit overprice for me. the quality is decent but the price just not make sense to me with what i got.
The right sleeve was not sewn properly…
The right sleeve was not sewn properly So I returned it.
The store is good
The store is good, fast response to the team, but I expect more payments solution.
Doświadczenie Trustpilot
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