Just bought a new Samsung fridge from Elekdirect and couldnt be more pleased with the service. Item was discounted due to a couple of small dents so got a great price. Delivery cost up to Scotland was... Zobacz więcej
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My Hisense American fridge freezer arrived in superb condition and with the imperfections either barely visible, or not visible at all. Cancelled my first order, completely my fault for not reading th... Zobacz więcej
Bought a Beko washing machine for my daughter's new house. Price was significantly lower than elsewhere because of slight scratches to casing. These were hardly visible and don't show at all now the... Zobacz więcej
Dale at was fantastic in resolving my issue with Elek warehouse picking the wrong appliance for delivery. He was helpful, efficient and a great bloke to deal with!
Informacje dotyczące firmy
Napisane przez firmę
Heavily discounted, new electricals from big brands. Yep. We know it sounds too good to be true, so let us explain. When ao.com is making room for new appliances, they send end of line stock to us at ElekDirect to sell at low prices. They just want the space. Really. That’s it. And if a little bump or scrape doesn’t bother you, check out our clearance section. This is where you’ll find electricals that are all in perfect working order, but with some cosmetic damage.
Dane kontaktowe
Zjednoczone Królestwo
- 01204 531234
- sales@elekdirect.co.uk
- elekdirect.co.uk
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good dishwasher purchased at…
Very good dishwasher purchased at discounted price
Delivered efficiently and on time
Excellent product and excellent delivery
Excellent product and excellent delivery
Dale at Elek fantastic
Dale at was fantastic in resolving my issue with Elek warehouse picking the wrong appliance for delivery. He was helpful, efficient and a great bloke to deal with!
Small print in delivery
Tried ordering a couple of times. Get all the way through, and then the system hangs.
Rang up to be told that I'm outside the delivery area - not quite sure how Aberdeen is considered to be remote - but it would be good if there system said no when putting the postcode in.
That's 3 days wasted trying to order something from the site.
Excellent price and service
Just bought a new Samsung fridge from Elekdirect and couldnt be more pleased with the service. Item was discounted due to a couple of small dents so got a great price. Delivery cost up to Scotland was very reasonable and the delivery guys were really good. Fridge is excellent and exactly what we were looking for. Would definitely use them again.
Great customer service and prices
My Hisense American fridge freezer arrived in superb condition and with the imperfections either barely visible, or not visible at all. Cancelled my first order, completely my fault for not reading the description properly. The money was back in my bank account almost before I put the phone down. (OK, that is a bit of an exageration!!!). My second purchase I read the description properly, and didn't cancel. I am blown away by the savings and amazing customer service. 'THANK YOU', ElekDirect.
great service thanks!
Customer service was really responsive to my questions. I had bought a dishwasher with another refurb company and had really bad service and had to return it. Elekdirect were fast, delivery guys great and they sorted a return and refund quickly until I found the right dishwasher. Really happy with service and would def recommend
Best quality best service is well
I'm happy with our equipment and how it…
I'm happy with our equipment and how it was quickly delivered.
Excellent service and delivery service
Excellent service and delivery service. Great communication. I was a bit wary with the price being cheaper than everywhere else, but a fantastic product. Will definitely use this company again.
The delivery men gave an excellent…
The delivery men gave an excellent service. They went above & beyond for me.
Saved £250 and the two dents hardly…
Saved £250 and the two dents hardly noticeable,bought a fridge and microwave with the money saved!
2 Faulty washing machines
I ordered a washing machine from AO Outlet via eBay. Ordering and delivery were smooth, but everything went wrong when my engineer came to install it.
The first machine arrived with the door hanging off – one screw missing and another stripped. I arranged a replacement, which was collected and swapped without much trouble.
The replacement had several dents in the side, but as it would be hidden I accepted it. Unfortunately, when my engineer ran the first spin cycle it started banging loudly and wouldn’t reach speed. On inspection, he found a faulty drum stabilisation rod and showed me where the drum had been hitting the side. The dents were already there when it arrived, so AO had clearly sent another faulty machine.
I’m now £175 out of pocket for the engineer’s time (he actually reduced his fee because he felt sorry for the situation). AO Outlet has only offered to send yet another replacement, but I’m not willing to risk installing another faulty machine.
In hindsight, I should have just bought a new machine instead.
Very Pleased with Purchase
Bought a Beko washing machine for my daughter's new house. Price was significantly lower than elsewhere because of slight scratches to casing. These were hardly visible and don't show at all now the machine is installed.
Prompt and friendly delivery with efficient tracking system. Highly recommended.
Would recommend
Got a very nice bargain on this site. The msi 272urx arrived perfect with.
The customer service was spot on
The customer service was spot on. Online, easy and prompt service to the door. Thank you. Great price as well. Maybe more marketing to get your name out there.
Excellent helpful delivery service
The purchase was simple and quick and the fridge freezer was delivered within a few days. Excellent delivery service - I was able to pick the delivery date and the driver contacted me first thing and then later in the day to keep me updated on delivery time. Really pleasant helpful lads delivered it and got it inside for me through a narrow doorway.
Great experience with ElekDirect
Great experience with ElekDirect from start to finish. The team was very flexible and helpful when we needed to change the delivery date several times due to delays with our new build property, which we really appreciated. We are also very happy with the appliances we purchased from them.
The delivery team was excellent — very friendly and professional, and they carefully carried the appliances into the house. They were also very kind and even gave our daughter a small teddy bear, which made her very happy.
Really appreciate the great service!
Excellent Service
Easy to order, great product and prompt delivery at the day and time requested.
Excellent all round service.
I bought a washing machine it was…
I bought a washing machine it was delivered on time but unfortunately it was damaged. I contacted the supplier and they were very kind and considerate. Replaced the faulty machine with another one which is perfect. Thank you very much.
The delivery service was excellent
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