This company hands down are one of the best companies I have encountered online. Not only are their products second to none but their commitment to customer care is truly amazing. In fact, I was that... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm happy with the luminaires and shades that we got from Electricalsone. We were directed to the site as we needed exact metal cone shades and these ticked all the boxes. The only reason not to gi... Zobacz więcej
Amazing customer service. I placed the order and some of the items was broken. After sending email with picture got an answer in an hour and replacement in a few days. Very straight forward with no h... Zobacz więcej
Had the product I needed at a reasonable price. I wanted to convert a plug in table lamp to a plug in wall lamp and Electricalsone had the exact part with the correct dimensions. I've completed the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We always keep an eye on the latest trends in lighting products and put our customers’ wishes first. That is why we have satisfied customers all over the united kingdom ,Europe,USA and Canada. Most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.
Dane kontaktowe
Unit 3, Marshbrook Close, Aldermans Green Industrial Estate,, CV2 2NW, Coventry, Zjednoczone Królestwo
- 02477220687
- admin@electricalsone.co.uk
- electricalsone.co.uk
4,4
Doskonała
98 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy with this company
Item clearly described. Price seemed to be fair. Arrived quickly. Happy with product. Will use this company again.
20 maja 2025
Excellent service quality good product
Excellent service quality good product
Thank you so much
30 kwietnia 2025
Really easy company to deal with
Really easy company to deal with.
I really like the steam punk tube and fixtures they have thing's that you can buy 1 item where other suppliers make you buy 6 of the same part when you only need 1.
This means you can really design something really bespoke, but like all design it kinda evolves so try to buy everything all in one go unlike me and it costs more in delivery buying a single different length of tube or fitting. They also give first time buyers a cost reduction code, that I missed. Never mind but I know I have a one off coat rail I'm really happy with.
28 kwietnia 2025
My item arrived very quickly and was as…
My item arrived very quickly and was as described , very good quality and service would highly recommend
25 kwietnia 2025
Great service and excellent product…
Great service and excellent product quality. Quick delivery. Thank you
7 marca 2025
Great Experience
I ordered two ‘Glass Shade Retro Bell Polished Glossy Lampshades’ from ElectricalsOne, and they were exactly as described, great quality and accurate. The process was easy, and I’d happily use this company again. Highly recommend!
14 marca 2025
Opinia niezależna
An item was damaged when I received it…
An item was damaged when I received it last week and I still have not received a resolution to this. I have sent photographs twice now and still nothing.
4 marca 2025
Odpowiedź od Electricalsone
Thank you very much for your feedback.
We're sorry for the inconvenience.
You initially contacted us via live chat and provided the image, but unfortunately, we were unable to review it properly.
That’s why we requested you to send it via email.
Once we received the image, we offered a discount, but as you preferred a refund instead, we have issued it as per your request.
We truly appreciate your patience and understanding. If you need any further assistance, feel free to reach out.
I ordered yellow and you sent pink.
24 lutego 2025
Odpowiedź od Electricalsone
Apologies for the confusion regarding your order. According to our records, the selected color was pink, and we shipped the correct item. However, we understand mistakes can happen, and we’d be happy to assist with an exchange if needed. Please reach out to our support team, and we’ll resolve this as quickly as possible. Thank you for bringing this to our attention
Needed some brackets for lights I was…
Needed some brackets for lights I was repurposing. Found exactly what I needed.
7 lutego 2025
First class customer service
Apart from a slight issue with their website, this company has superb customer services and dealt with my order efficiently and professionally. They delivered my order on time and product was as described. I would definitely recommend this company, excellent value products and first class customer services.
14 lutego 2025
The goods were excellent but the…
The goods were excellent but the package was damaged. Sorted straight away by seller. Great service.
11 lutego 2025
3 x failed delivery by Evri.
Unfortunately, Evri left the parcel on the doorstep and it was stolen. On next 2 occasions, I stated delivery to an Evri delivery point. They still failed to deliver. The people at Electricalsone were helpful, however, I’ve been offered a refund even though I actually wanted the product. 😥
26 stycznia 2025
Odpowiedź od Electricalsone
We’re sorry for the inconvenience you faced. As soon as you informed us about the missing parcel, we investigated, but our courier denied the claim. Still, we dispatched a replacement, which, unfortunately, was returned to us. Due to these circumstances, we had no option but to issue a full refund without delay. We truly wanted to fulfill your order and regret the situation. If you need any further assistance, feel free to reach out.
Good product and as described
Good product and as described. Very well packaged and kept informed until package delivered.
3 lutego 2025
Damage to order
Order was received super quickly a day after order was placed it was received
Package both inside & out secure. After opening the parcel the transformers fixing brackets on two sides were bent. I took pictures & emailed the copy attaching the pictures. That was 6 days ago I've not had a reply or acknowledgment of my email.Am extremely disappointed.I said in the email am due to start a project on 10/02/25 & still no reply.
3 lutego 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.