Hopeless. Paid for express delivery. Nothing. Not even an explanation or apology. All attempts at contact fail - emails unanswered, phone unanswered, messages unanswered. Asked for a full refund. Sa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Items were ok. Not the fastest delivery, also a sheet of adhesive label's I'd ordered weren't protected sufficiently and arrived creased as they were packaged in a large plastic bag. Update. Obvi... Zobacz więcej
Reakcja na opinię
Really good group to do business with. I spoke to someone on the line who asked us detailed questions about our requirements and then ensured we were making the right decision. Ordering process was s... Zobacz więcej
Order placed in December 2024, product was due to arrive by later December but never did. I contacted electric solar multiple times (very difficult to locate contact info), I never received any resp... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your Specalists in Electrical and Renewable products. Ranging from Solar panels to battery storage. On Hand to provide as much help as possible. with a wealth of knoweldge carrying solar and renewable installations we can help you decide excatly what product will work for yourself.
Dane kontaktowe
Unit 7 Devonshire Meadows, PL6 7EZ, Plymouth, Zjednoczone Królestwo
- 03301331316
- sales@electric-solar.co.uk
- electric-solar.co.uk
2,9
Średnia
157 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inverter WiFi Connector
The item arrived on time, packaging was good and plugged straight into my inverter.
11 listopada 2024
I would not even give them 1 start but…
I would not even give them 1 start but there is no option for 0 stars. Paid extra for fast shipping, parcel arrived 5 days later. Support and Customer service is the worst on this earth. DONT WASTE YOUR MONEY, ORDER FROM SOMEWHERE ELSE
8 listopada 2024
Do NOT buy from this company
I bought some parts that they said would be in stock and delivered in 2 days. They were not delivered and I tried contacting them to cancel the order, numerous times by email and by leaving phone messages ( They just don’t answer the phones! ). I continued for 3 weeks trying to cancel. Don’t touch this company with a barge pole.
4 listopada 2024
1 Star Is 1 Too Many
DO NOT BUY ANYTHING FROM THIS COMPANY THEY ARE THIEVES. I bought and paid for a number of items and they were never delivered. I sent numerous emails and messages all of which were ignored. I tried to their live chat and I sat in a queue which was never answered. I called the phone number 4 times which went to voicemail but my messages were once again never responded to. To cap it all off my order says it has been fulfilled but I have neither received my items nor a refund.
4 listopada 2024
Still awaiting the EV Charger I…
Still awaiting the EV Charger I ordered, it was delayed at first, so delivery was put back to around/expected 20th October, since then no communication received in circa 4 weeks, numerous calls made with no answer, Voicemails left with no returned calls, several emails sent and none replied tor - Shocking Service!!
Please be careful, pay by credit card as you will likely need to claim a refund from your bank like I am now doing - I would rate 0 if I could...
12 listopada 2024
Opinia niezależna
Item hasn’t shipped, unable to contact anyone
Item hasn’t turned up. Royal Mail tracking code shows the item as “dispatched” but hasn’t actual been sent yet. Emails asking for updates are being ignored. No one answers the phone. I’ve since had to go elsewhere, so I’m now chasing a refund. If I can’t get a response I’ll be forced into a chargeback. I’m sorry to say, I’d avoid this company and go elsewhere.
Update: Nov 15 the item showed up out of the blue. This is despite my many many emails and phone calls (never answered) asking for a cancellation and a refund due to the excessive delay. It was meant to be delivered within a few days!
28 października 2024
Excellent Service
First time I have used this company. Price of product was excellent. Ordering process was easy too. Delivery and driver added to the great service from this company. I would be happy to use this company for any future requirements
17 października 2024
Great advice and understanding of our needs.
Really good group to do business with. I spoke to someone on the line who asked us detailed questions about our requirements and then ensured we were making the right decision. Ordering process was simple and the delivery was quick. All in all really happy with the overall experience.
Will be using again.
18 października 2024
Opinia niezależna
Excellent service from Electric-solar
Excellent service from Electric-solar, will use them again,
8 października 2024
Don’t honour their promises
Ordered a battery switch off their website which clearly stated that it included an enclosure, when it was delivered there was no enclosure so I made contact and was told there would be one in the post, that was on the 11/9, I’ve sent them further messages with no reply and the listing on their website has been changed to not include the enclosure!
11 września 2024
Opinia niezależna
Good stock
Good prices. Good stock. Cheap delivery. Communication could be a little better but hey! Nobodies perfect. Will use again.
19 września 2024
quick service
11 września 2024
Growatt datalogger
Speedy delivery, install instructions could be slightly better, but once installed seems to work fine.
2 września 2024
I bought this stuff in an emergency and…
I bought this stuff in an emergency and was too expensive than my regular supplier.
3 września 2024
Shocking! Scam
Shocking! still in dispute paid £105 for next day delivery over 3 weeks ago. Still nothing! I have tried calling this companies landline a number of times no one picks up as well as multiple emails! Thankfully, I ordered on my credit card so the bank is requesting refund.
Act with caution as I do not think this is a legit company. Nightmare and unwanted stress!!!
We live in a hard enough world let alone all these scams going on…
3 września 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.