Top customer focus
We had an absolutely fantastic experience with EJ Payne who delivered and installed our new Platinum Spa hot tub. They also removed and disposed of our old hot tub, which made the whole process completely stress-free.
From the outset, when we contacted Platinum and were referred to EJ Payne, everything was handled brilliantly. We were contacted very quickly by Ricky, who came out to see us and talked us through everything clearly and professionally. Within just a couple of weeks, our new hot tub was delivered and installed.
The whole team were a great bunch of guys – friendly, professional, efficient and clearly very experienced. The level of customer service was outstanding from start to finish.
A great company that we highly recommend, and we’ll definitely be using them again in the future when we can afford to upgrade to a swim spa. Top customer focus all round!






