We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej
Reakcja na opinię
I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej
Reakcja na opinię
The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Instytucja finansowa
- również w kategorii:
- Bankomat
- Spółdzielnia kredytowa
O Evergreen Credit Union
Napisane przez firmę
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Serving Mainers Since 1951
Napisane przez firmę
- Committed to Serving All of Southern Maine
- With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.
Dane kontaktowe
225 Riverside St. , 04103, Portland, Stany Zjednoczone
- 207 221 5000
- egcu.org
Evergreen Credit Union
4,8
Doskonała
394 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Evergreen Credit Union
Daria, thank you for sharing your experience with us! We're glad Rebecca was able to help you.
Best,
Emma
Evergreen CU
The CS staff is Very Helpful (especially in a minor crisis)
I was trying to make my 1st credit card payment. Social Secuerity had changed the date I received my money without telling me. So...I was late paying my
cc bill. Got socked with a $25 late charge. I called and spoke with Rebcca in CS in sort of a lather. She was extremely helpful. She took control of the situation. Helped me pay my bill, removed the late fee. Told me how to pay my bill in the interim, and when Social Security decides to figure itself out she will walk me through setting up EFT to pay my credit card and transfer money to my share account.
She followed up with a detailed email outlining our conversation and what should happen now and in the future. Definitely a great experience. Thank
7 listopada 2023
Awesome customer service!
Customer service rep was very patient and kind and helping me resolve my password issue
13 listopada 2023
Odpowiedź od Evergreen Credit Union
Thank you for sharing your experience with us! We're glad we were able to help you with your login information.
Best,
Emma
Evergreen CU
Excellent customer service!
Excellent customer service!
Very knowledgeable staff.
Highly recommended!
3 listopada 2023
Odpowiedź od Evergreen Credit Union
Thank you, Donald! As always, reach out to us at (207) 221-5000 or visit your local branch if you have any additional questions.
Best,
Emma
Evergreen CU
Julie Hamm in Mortgage Servicing is on…
Julie Hamm in Mortgage Servicing is on it! Twice I have been in need of her assistance and she has gone above and beyond to promptly respond and take care of my financial needs. I really appreciate her prompt and efficient response when I am in need of assistance. Thank you.
8 listopada 2023
Odpowiedź od Evergreen Credit Union
Well said! Thank you for your kind words.
Best,
Emma
Evergreen CU
Our lender Happy was amazing
Our lender Happy was amazing. She always got back to me, was so happy and kind
3 listopada 2023
Odpowiedź od Evergreen Credit Union
Hi Kristal,
Happy is an amazing member of our staff. We agree that she's amazing! Thank you for your kind words.
Best,
Emma
Evergreen CU
i love this app
4 listopada 2022
Opinia niezależna
Odpowiedź od Evergreen Credit Union
Thank you very much! We're happy to hear about your app experience.
A complicated loan handled with ease!
This is my third business loan experience with Evergreen Credit Union, and it was flawless. Meghan Dudley did a fantastic job throughout the loan process. She was always quick to communicate. Meghan managed this complicated transaction with ease. I highly recommend and encourage others to contact Meghan and Evergreen Credit Union for their business banking and loan needs. Thank you for the great service!
2 listopada 2023
Odpowiedź od Evergreen Credit Union
Hi Mark,
Thank you for telling us about your experience! We're here for all your loan needs.
Best,
Emma
Evergreen CU
Odpowiedź od Evergreen Credit Union
Hi Ben,
Thank you for your review! We're happy we made your experience as easy as possible.
Best,
Emma
Evergreen CU
Casey is fantastic!
Casey was fantastic to work with throughout the loan process. She was quickly able to solve any issue I encountered, even on a weekend!
31 października 2023
Odpowiedź od Evergreen Credit Union
Hi Robert,
We're always happy to serve you! Thank you for your review.
Best,
Emma P.
Evergreen Credit Union
Rebecca was amazing
Rebecca was amazing, got right on the issue and helped me get documentation that I needed. Second day when I called back, she recognized my voice and was about to check status and call me back.
25 października 2023
The ease of getting the loan
The ease of getting the loan. Abby was super nice and helpful.
19 października 2023
Odpowiedź od Evergreen Credit Union
Thank you for sharing your loan experience with us! We're happy Abby was able to help you.
Best,
Emma
Evergreen CU
Very welcoming
Very welcoming, clean branch, easy to process paperwork, solid communication
19 października 2023
Odpowiedź od Evergreen Credit Union
Thank you, Jodi! We're happy to serve you.
Best,
Emma
Evergreen CU
The people were very nice and the…
The people were very nice and the paperwork
was there Great service
19 października 2023
Odpowiedź od Evergreen Credit Union
Thank you very much! If you have any additional questions or comments, please reach out to our Member Experience Center at (207) 221-5000.
Best,
Emma
Evergreen CU
Great Customer Service
I have used Evergreen for several loans and always had great customer service!
18 września 2023
Odpowiedź od Evergreen Credit Union
We're glad we've been able to help you with your loan needs, Chris! Thank you for leaving a review.
Best,
Emma
Evergreen CU
Judy made my day
Judy made my day! I had an issue with my account, she was friendly and responded promptly. She found a solution right away and went above and beyond to help!
28 września 2023
Odpowiedź od Evergreen Credit Union
This is so nice to hear, Erin! Thank you for sharing your experience with us.
Best,
Emma
Evergreen CU
Loans made simple
Convenient location across from Riverside Auto and open on Saturday morning made it an easy decision to discuss an auto loan with you. And then the team made it so simple and informative for a first time car buyer.
9 września 2023
Odpowiedź od Evergreen Credit Union
Thank you for choosing us for a first-time car owner! As always, let us know if you have any questions at (207) 221-5000.
Best,
Emma
Evergreen CU
Odpowiedź od Evergreen Credit Union
Hi there,
Thank you so much for your review! We're always here to help.
Best,
Emma P.
Evergreen Credit Union
Excellent Service from Cassandra Hanson
Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who I initially contacted, and he gave me some good tips on getting the loan process started.
Evergreen has had a great team since its humble beginnings in South Portland and looking forward to the new branch opening in Scarborough.
22 września 2023
Opinia niezależna
Odpowiedź od Evergreen Credit Union
Hi Alan,
Thank you for leaving a review with us. We're excited to see Scarborough open as well, and see our already amazing team get even bigger and better!
Best,
Emma P.
Evergreen Credit Union
Chelsey was fantastic start to finish
Chelsey was fantastic start to finish. She explained everything thoroughly and did so in a warm and caring manner. She’s the best!
19 września 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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