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Evergreen Credit Union Recenzje 

394
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. również w kategorii:
  3. Bankomat
  4. Spółdzielnia kredytowa

O Evergreen Credit Union

Napisane przez firmę

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Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

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Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It was my pleasure to have worked with…

It was my pleasure to have worked with Gloria. She’s a true asset!!

23 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for leaving a review! We're glad Gloria helped you during your visit.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Easy process and friendlier people

From my initial inquiry to securing a membership and vehicle loan (at a very competitive rate!) the process was smooth and easy. But the folks I dealt with (Casey and Chelsey) were outstanding. Quick and helpful replies and very great to work with. For the vehicle loan Chelsey made the preapproval process right through picking up the check about as easy as it can get. She even worked with the dealership on my behalf to keep them straight.

27 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Patrick,

Thank you for sharing your experience with us! We're glad Casey and Chelsey could help make your loan process as easy as possible.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

She was wonderful a true joy to speak…

She was wonderful a true joy to speak with and she answered my questions in a professional manner.

29 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for your feedback! If you have any other questions, reach out at (207) 221-5000, or visit your local branch.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

She was patient and informative

She was patient and informative. Very good at what she does.

29 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Joe,

Thanks for leaving a review! We're glad you had a great experience with us.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

I’m new to Evergreen Credit Union

I’m new to Evergreen Credit Union, I could not be happier to be part of this wonderful financial institution!

20 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Julie,

Welcome to Evergreen! Thank you for leaving a review.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Problems Solved: I was experiencing some issues with…

I was experiencing some issues with your on online portal and so I went into the Windham office and Jennel Berry was amazing she figured out what the problem was and fixed it and had me out the door in no time.

16 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Heather,

We're glad Jennel could help navigate Online Banking! We hope you continue to use it with ease in the future. Please stop by your local branch or call us if you have any other questions.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

CD question and quick help

Paul helped me with a question I had about CDs. Friendly and efficient. Very much appreciated!

14 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Isaac,

We're glad Paul was able to answer your questions about CDs! We appreciate you leaving your experience with us. Please feel free to reach out if you have any more questions.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

EGCU Above and Beyond in Customer Service

Today I had one of the best customer service experiences ever at EGCU. It was found my debit card had been compromised and needed to be replaced. I went to the credit union on Broadway in South Portland and as I stood there waiting for a new card I had a great conversation with both the teller working on my issue and another who was waiting for customers. Both were so professional, courteous, and genuinely kind. Not because that's their job but because they sincerely cared and it was apparent. Later at home I had to make a call back to the CU due to an issue updating a site with recurring billing using the new card. I experienced exactly the same level of attention and caring. There came a point where I was so overwhelmed and moved by this I asked who to reach out to there so I could be sure they received my gratitude. I have been a loyal EGCU customer for over 20 years. If anyone asked me to recommend a place to do their banking EGCU is unmatched. When I dealt with staff today I wasn't being waited on at a business. I felt like I was part of a family. Kudos to Evergreen Credit Union for providing stellar customer service and showing just how much they care about their patrons!

13 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Lisa,

This is such a great experience! Thank you so much for sharing with us. We're always happy to help.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Chelsey was very helpful and clear

Chelsey was very helpful and clear. There where no surprises in regard to documents needed.
A very efficient process

2 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Our team loves Chelsey! Thank you for sharing your experience.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

As a first time loaner it was made very…

As a first time loaner it was made very easy and enjoyable.

9 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi Daniel,

We're so happy that our team made it easy and fun for you to get your first loan with us. Thanks for the review!

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

great bank...errr credit union great people

I financed my new vehicle and had an amazingly easy experience. Isaiah made the process easy... thanks so much!!

2 czerwca 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for leaving a review! We're so glad you had a great experience with Isaiah.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Chealsy was amazing and very helpful

Chealsy was amazing and very helpful
Very happy with the whole experience

22 maja 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you so much for leaving a review! We'll make sure to tell Chelsey about your positive feedback.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Chelsey was detailed and super…

Chelsey was detailed and super friendly! She made it a very easy experience. I’d definitely recommend Evergreen to anyone!

17 maja 2023
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Odpowiedź od Evergreen Credit Union

Hi Colby,

We're so glad Chelsey was able to make your Evergreen experience a great one. Thanks for leaving a review!

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

This was the most hassle free loan I…

This was the most hassle free loan I have ever taken out.
The staff had everything done with just a few phone calls. When I went in to sign the paperwork,I was in and out in just about 10 minutes. There staff is on there A game.

1 maja 2023
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you so much for your review! We're glad our team was able to make your loan process easy for you.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

I stopped in to update my address and…

I stopped in to update my address and ended up getting a low rate credit card and my car loan was transferred to Evergreen so I am saving $25 a month on my car payment! Thank you Chelsea!
Kelly P.

24 kwietnia 2023
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Odpowiedź od Evergreen Credit Union

Hi Kelly,

Congratulations on your monthly savings! We're always here to help. Thanks for sharing your experience with us!

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5
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Odpowiedź od Evergreen Credit Union

Good afternoon,

We're glad our team was able to help you quickly and efficiently. Thanks for leaving a review!

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

My husband and I were able to open the…

My husband and I were able to open the required account and have our loan processed in a timely manner.

1 maja 2023
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Odpowiedź od Evergreen Credit Union

Hi Karen,

Thanks for sharing your experience! We're glad our team was able to help you and your husband quickly.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Friendly, helpful, professional and efficient service.

Applied and closed on a loan and opened two accounts in a timely manner. Easy, helpful, friendly and professional made this a great experience.

21 kwietnia 2023
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Odpowiedź od Evergreen Credit Union

Good afternoon,

We're glad our team was able to help you with your loans and accounts!

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Simple & Quick Loan!

Our loan officer, Chelsey was awesome! She was always responsive and kept us in the loop every step of the way. She made the process simple and stress free. Thank you, Chelsey and Evergreen!

19 kwietnia 2023
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Odpowiedź od Evergreen Credit Union

Hi Arian,

Thank you for your kind review! We're happy that Chelsey was able to assist you.

Best,
Emma P.
Evergreen Credit Union

Oceniono na 5 z 5

Evergreen

The customer representative was very helpful with our questions and the process of opening up our accounts and credit cards. The facility was cheerful and staff also friendly. We felt confident with our decision making the move to this credit union.

3 kwietnia 2023
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Odpowiedź od Evergreen Credit Union

Good Afternoon,

Thank you for your review. We are always grateful for your support and kind words. If there is anything we can do, never hesitate to reach out to us.

Regards,
Paul L
Evergreen Credit Union

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