Absolute rip off, very expensive for a hand full of flowers, delivery costs are scandalous, I made a complaint and I was just brushed off! AVOID EFLORIST don’t waste your hard earned money
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My flowers arrived without any water, I ordered a medium bunch, paid £28 and it was as if I bought them from my local Tesco. Not worth the money at all. Do not recommend
Aside the shocking state of the flowers, delivered 8 days late, the utterly disgusting customer service, showing no compassion for the circumstances the flowers were ordered in the first place (fri... Zobacz więcej
Flowers arrived , nothing like the picture on their website, 5 wilting roses with a bit of greenery. Wish I had read the reviews on this lot first, will not touch them again and would certainly not re... Zobacz więcej
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Utterly disgusted
Utterly disgusted, I am an international customer. I paid extra for a premium delivery so that the flowers will be delivered on the birthday of my husband. I chose 19th January as the delivery date and not only were the flowers NOT delivered on that day they STILL haven’t been delivered. This brand is an absolute scam and scum. I hope this business shuts down in an instant and they rot in hell for deceiving their customers. Anyone who reads this report their accounts on every platform.
Would give no stars if possible
Would give no stars if possible. Flowers left outside at wrong address and looked rubbish, white roses and one bit of purple to add a bit of colour. Don’t waste your money. Angry that my hubby paid what he did for this tiny wee bunch. Would advise avoiding this website.
Dead flowers - fit for the bin!
Flowers arrived via courier, wrapped in crumpled white tissue paper, tied with cream ribbon and squashed into a cardboard box. (Presentation was appalling considering the price paid.) Most of the blooms were wilting and dying, so I'll also add my comments to the other numerous bad reviews. My question is how does this Company continue ripping its customers off? We have a substantially reduced bunch of carnations bought from our local supermarket a week ago but they still look amazingly fresh!
Absolutely terrible and I feel so…
Absolutely terrible and I feel so embarrassed. I ordered flowers on 15th Jan and paid for express delivery for 16th Jan. It’s now 18th Jan and no sign of my sister-in-law receiving her birthday gifts. Her birthday was on 16th Jan. Will never order from them again. AVOID AT ALL COSTS!!!
Avoid and do not use unless you want to…
Avoid and do not use unless you want to waste money and let your love ones down
I paid for delivery guaranteed two days…
I paid for delivery guaranteed two days before my mother’s birthday. Flowers arrived 24 hours later. They refunded shipping but flowers were wilted and leaves falling off. They asked me to wait 48 hours to see how flowers do. They broke their promise of guaranteed delivery (extra cost) then fob me off with they may look better after 48 hours. Despite success with this company several times before this was unacceptable
Should have refunded money or offered to send another order. They did neither at this point
Shocking customer service & product
Aside the shocking state of the flowers, delivered 8 days late, the utterly disgusting customer service, showing no compassion for the circumstances the flowers were ordered in the first place (friend’s husband having passed away).
They refused a refund. Yodel were equally useless.
I did consider ordering through Interflora. Shame I gave EFlorist a chance. Sadly, I hadn’t read the reviews.
Awful on all fronts
I suppose it's my fault for not reading reviews.
Absolutely awful service and equally awful and unhelpful customer service.
Flowers were already dead on arrival, but customer service insisted they were just fine and made no attempt at all to address my complaint.
Please do save your money and save yourselves the embarrassement of sending a loved ones wilted flowers! I will be escalating my complaint to trading standards, they should not get away with this and steal anyone else's money
Wilted and Sad
Just received flowers sent by my sister and they were in a flat box and wilted.
Very poor performance
Very poor performance, flowers just chucked into the box without any moisture source( as promised)for it to survive 24 hrs after dispatching. Dead bouquet delivered.
BOX WITH FLOWERS DUMPED OUTSIDE IN THE COLD
BETWEEN 7-8 PM , 23rd December, Amazon dumped my flowers, sent from my son in Spain , on the outside door step. Did not ring the bell or knock although we were all at home, lights on, cars on drive! A chilly damp night. Did not follow the instructions on the delivery label to leave in a safe place, our outside door has clearly got a sign saying - Please leave parcels inside unlocked porch! The box had been slightly squashed so I guess the driver didnt want to face us! My son has sent me lots of flowers before, i love the arrangements and the mini box of chocolates and greeting card. Very fortunately a neighbour popped around with a card so she found the box and gave it to us. So sort out your deliveries eflorist I was lucky but others might not be. Fortunately the flowers, a lovely Christmassy selection were intact - BUT the delivery driver did not know that!!!!!!
Appalling - please don't use!
Ordered next day flowers as per their website.
They emailed me to tell me they had a technical fault. After lots of emails and an ignored request for a refund, flowers eventually arrived three days later.
Customer service was spectacularly unhelpful.
Flowers when they did arrive were dehydrated.
Late, dead flowers
Third and final time I used this company. Flowers were delivered a day late and had clearly been out of water too long as some were dead. Very dubious practice of putting doubt in your mind whether to pay for standard or premium delivery, these were for my girlfriend's birthday. Customer service were no help. Over 90% of reviews being one star says it all. Avoid.
To Be Avoided
I wish I had read the reviews before I ordered.
Total dissapointment.
Nothing like its described on the Web site.
Flowers arrived fully open not in bud as advertised.
Several flowers were dead.
Far to much foliage to make up for lack of flowers.
Customer services are a waste of time.
Asked them to call me but they never have.
AVOID THIS COOMPANY SO AS TO AVOID DISSAPOINTMENT FOR THE RECIPIENT.
So much foliage and lack of flowers.
This is a scam you don't get what you…
This is a scam you don't get what you pay for. You get shite. You won't get what is advertised
I should have read the reviews before…
I should have read the reviews before ordering! Awful company and customer service! Ordered days ago still no update! Very unreliable.
Delivery delayed despite ‘premium…
Delivery delayed despite ‘premium delivery service’. Customer service immediately blamed courier.
Spoke with courier….havent even received flowers.
Absolutely useless. Never use again. This is Friday, god knows what the flowers will be like IF they arrive on monday
No longer the good company i used to be.
Flowers are no longer delivered as a bouquet but in a box sent from Amazon and left on a doorstep.
Hugely disappointed as this company used to be very good.
Dead flowers…
Just received a flower arrangement from my niece as a Christmas gift. Flowers are mostly dead or close to it. No protective packaging and flowers had no moisture wrap at the base of the stems and arrived in a bashed up box. She must have paid a lot to send me these. Absolutely disgraceful.
Terrible bouquet and rubbish customer…
Terrible bouquet and rubbish customer service . They kept sending care of flowers link . It's a bunch of flowers not a puppy !!! More foliage than blooms and very dark colours even though the bouquet was named Radiant. Avoid
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