Absolute rip off, very expensive for a hand full of flowers, delivery costs are scandalous, I made a complaint and I was just brushed off! AVOID EFLORIST don’t waste your hard earned money
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My flowers arrived without any water, I ordered a medium bunch, paid £28 and it was as if I bought them from my local Tesco. Not worth the money at all. Do not recommend
Aside the shocking state of the flowers, delivered 8 days late, the utterly disgusting customer service, showing no compassion for the circumstances the flowers were ordered in the first place (fri... Zobacz więcej
Flowers arrived , nothing like the picture on their website, 5 wilting roses with a bit of greenery. Wish I had read the reviews on this lot first, will not touch them again and would certainly not re... Zobacz więcej
Informacje dotyczące firmy
- Targ kwiatowy
- również w kategorii:
- Dostawa kwiatów
- Kwiaciarnia
- Sklep ogrodniczy
Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I'd give minus 5 if I could
I'd give minus 5 if I could. This company needs shutting down. Delivered practically dead flowers tgat didn't look anything like what was ordered and received no response from them after emailing several times.
Avoid at all cost. Do not deliver. Terrible customer service
Should’ve checked Trustpilot first.
Like many others, please do not use this company. Ordered for sympathy, paid £6.99 delivery for next day. Didn’t arrive until the day after.
Never available on chat and simply sends the same oh well we only guarantee chosen delivery day for 90% of orders. I bet the other 90% of customers get the same reply and eflorist are making a fortune by charging £6.99 to each order but paying Yodel fir a much cheaper 2 to 3 day, not next day, service.
Will not use again and advise you don’t either.
Tried one more time to get a sensible response, not simply the sane scripted it’s now been delivered but do get in touch if anything else email AGAIN from a very incompetent Jordan.
Surprise not change but they sent me the Yodel photo showing delivered, which I had myself, showing delivered A DAY LATE!
Everyone, let’s shut this business down.
Dreadful
Dreadful. Ordered a large bunch for a birthday with no roses. Arrived with 20 percent roses and the size of the bunch was very small and would cost £12 in the local Co op as opposed to nearly £40 from Eflorist. The delivery was fine but that’s nothing to do with them it’s Yodel who deliver. They offered a free box of chocolates with a large bunch which contained 3 chocolates worth about £1. I didn’t read the reviews because they are attached to a local business and time was short. Never again. Sorry.
Wish I had read the reviews - DO NOT USE
Wish I had read the reviews, My friend lost her son and I arrange for a bouquet to be delivered next day to them - the flowers arrived 3 days later and they didn't even deliver to her door they left them in the lane at her address.
Beautiful flowers
Unlike the critical reviews I have read, the Sunlight bouquet and chocolates I ordered for my daughter’s birthday were absolutely beautiful. They arrived on the correct day and my daughter was absolutely delighted. She showed them to me over the phone and they are gorgeous. I have no complaints and am more than happy.
Sodden and wilting roses. …
Flowers and chocolates I received were left outside my front door in heavy rain, the courier didn’t ring the door bell, both my husband and I were in the house at the time. We found the flowers left on the doorstep at 7.30a.m .
The packaging and gift card were sodden.
The roses in the arrangement were not fresh and I sent photographs to eflorist as evidence .
Eflorist would not accept responsibility for the poor condition of the flowers and the unacceptable delivery method. I requested twice for the company to ring me as I didn’t feel the company were taking my email correspondence seriously. No one rang me.
I am 62 years old and have not had cause to complain about a delivery previously.
I also have a floristry’ certificate and have some knowledge of what healthy flowers should look like.
Very disappointing service.
Terrible service - do not use.
I would rate this company worse than zero if I could. AVOID AT ALL COSTS! The flowers arrived in time and that was fine but no vase which I paid nearly £10 for. For me the issue is that if not happy with the service there is NOONE to contact. Can’t get through on a number found via google, despite calling constantly engaged - probably all the other people trying to complain! The email that I sent to an email address also found via google received a ‘delivery status notification failure’ auto response as the ‘email address not found’
So I have paid over £60 essentially for a bunch of flowers I could have bought in Marks & Spencer’s!
Flowers delivered late
I ordered a set of flowers for International Women's Day and paid for a premium delivery to be delivered exactly on 8th of March. The flowers didn't arrive on time.
The worst!
The worst!! I paid for premium delivery so that the flowers would arrive on time which they didn't. You can't speak to anyone, you can email but they deny the delivery date even when you send a copy of the confirmation. Cowboys!!
Poor
Wish I'd seen reviews before ordering, low quality and shit value for money. Poor customer service
Absolutely awful!!
Absolutely awful! I paid a fortune for a bouquet of red roses because I thought I was getting the beautiful image of the bouquet in full bloom that they show on their website. They were delivered in very poor condition - withered! My friend said they looked like they were a week old! No effort whatsoever was made to make this bouquet look attractive. They send some rubbish information that if the outer petals look withered then all you have to do is remove them to see the fresh bud underneath. If this is acceptable then why don't they show the bouquet in this state on their website??? Because nobody would buy them if that was the case! People pay for a bouquet that they see on the website and expect it to look like that not some withered, half hearted attempt that they actually send. I complained and was told that they don't give refunds but they will send another bouquet. I thought ok fair enough and asked them to send my friend a different bouquet. Then they said that they can't send a different one - it has to be the same one!!!! Why would I send the same one when the last one was awful!! Anyway I sent them a final email complaining and never received anything back. I will never use them again. An absolute rip off!!! If I could give zero stars I would. Don't waste your hard earned money on this cowboy florist because you will be bitterly disappointed.
Bottom Line “DO NOT ORDER FLOWERS FROM…
Bottom Line “DO NOT ORDER FLOWERS FROM THESE CON ARTISTS”
Don't waste your money
Ordered flowers for my parents 40th wedding anniversary, the courier dumped them on the door step even though my parents were home. They arrived damaged broken stems and wilting, I was told to following the steps to "revive" the flowers and give it 24hours. The flowers that were broken clearly were a lost cause. Really don't waste your money ordering from them
Flowers arrived late and damaged
Flowers arrived late. Wilted and some heads missing on the roses. Box was bashed. No help from the company at all and no refund. Will not recommend and will not use again. Customer service is non existent!!
Fake flowers died bfr they even got to…
Fake flowers died bfr they even got to me, and making excuses for when asking for a refund. DO NOT ORDER FLOWERS FROM HERE
AWFUL customer service
AWFUL customer service. The 50 roses arrived half dead, they advised me that in 48 hours they would bloom. I followed the care instructions and they were even more dead. They are saying the photos look like the ones on the site, anyone with eyes can see that is definitely not true. I wish I could attach the pictures to show you all. DO NOT BUY FROM HERE. They offered no refund or replacement. I WILL NEVER BUY FROM HERE AGAIN. I’ll also advise everyone I know not to deal with this company. £50 down the drain.
Do not use
Some of the worst customer service I have ever received, flowers not delivered on the correct date and the wrong bouquet delivered. Not only was it the wrong bouquet but it wasn’t the correct size either, I would have give a 0 star review if possible. I am still perusing a refund and will go through reading standards if need be.
Old flowers big disappointment
I recently ordered flowers for an engagement event and I was very disappointed with the delivery. The flowers arrived looking old and wilted, which was not what I expected. Additionally, the vase provided was plastic, which felt cheap and did not match the occasion. I had hoped for a more beautiful presentation. Unfortunately, I cannot recommend this company based on my experience.
Absolutely horrific customer service.
Absolutely horrific customer service.
Ordered flowers for Valentine’s Day that haven’t arrived 6 days later.
Won’t refund me either.
DO NOT USE!
Very bad experience i had with…Eflorist.uk
Very bad experience i had with Eflorist.uk the flowers come all ready old no fresh flowers on this website I order 100 roses and they come even less then 100 and not fresh...very bad experience I should check the trust pilot before to order... After 1 day the flowers became very bad , very bad delivery, was coming in to a small box and imagine 100 Rose's how i recevied into a box .....don't try to have bad experience like me...run a way from Eflorist.uk
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