Review update: Following successful contact with Ella at eFlooring everything was sorted she could not have been more helpful. All issues were down to problems with delivery company. Original revie... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good price and came safely, although it took a bit of time and delivery to Scotland was pricey. Original delivery date was not suitable, but luckily the courier came a day early, otherwise there would... Zobacz więcej
We had our bedroom carpets done after moving into our new house. The team was helpful from start to finish. Wayne went above and beyond for us and Ollie was fab when looking at samples being helpful a... Zobacz więcej
Reakcja na opinię
I felt compelled to share my experience with Sammy at EFlooring because the service I received was truly exceptional. When I reached out to Sammy last Friday, I urgently needed a black LVT borde... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are Eflooring, Yorkshire's premier flooring specialist. Approved supplier of Karndean, Invictus, Cormar, Abingdon and much more! As a family run business with over 20 years’ experience in the domestic and commercial flooring industry, you will be welcomed with a warm and friendly approach to finding you the most suitable solution for your flooring needs. We pride ourselves on our unmatchable service and finding you a flooring finish that you will love for years to come. We support you from the initial planning stage right through to the final touches as we undertake all aspects of supply, subfloor preparation and fitting. Whether you choose to have luxurious carpet installed throughout your home or decide to invigorate your space with a premium LVT (Luxury Vinyl Tile) finish, we have a team of highly experienced fitters, and a wide range of designs giving you all the inspiration you need to bring your vision to life. Join our ever-expanding followers over on Instagram to discover the latest styles and trends and take a look at our portfolio of completed projects. Why not pop in and see us or give us a call to arrange a free, no obligation quote
Dane kontaktowe
Holme lane, YO8 3GD, Selby, Zjednoczone Królestwo
- 01757428020
- sales@eflooring.co.uk
- eflooring.co.uk
4,7
Doskonała
109 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely terrible experience with…
Absolutely terrible experience with eFlooring. They sent me the wrong product, and then told me I’d have to wait another week before they could redeliver the correct one. When I agreed to a collection, they said they’d come first thing in the morning. I waited in all day, only for them to finally show up at 4pm.
No apology, no urgency, no respect for my time. Completely unprofessional — would not recommend to anyone. Avoid this company if you value your time and sanity.
8 lipca 2025
Odpowiedź od Eflooring
Hi Mike,
We’re really sorry to hear you had a frustrating experience — it’s never our intention to cause inconvenience, and we understand how important timing is when you're planning a fitting.
We’d like to clarify a few points for transparency. The issue was reported to us on Wednesday, and we arranged collection and redelivery as quickly as possible. Your replacement was with you by Friday — within 48 hours — so it could still be fitted by the weekend, as you mentioned.
Regarding the collection timing, we did request a morning slot on your behalf. Unfortunately, our third-party courier wasn’t able to accommodate that, so we secured the earliest available option — which was an afternoon collection for that same day. We agree this wasn't ideal, but we did everything we could to work within the limits of their schedule.
Throughout the process, we kept in regular contact with updates and apologised for the inconvenience caused. While we understand your frustration, we genuinely did our best to resolve things swiftly and fairly.
Thank you again for your order, and we do hope everything went smoothly with your fitting in the end.
Kind regards,
The eFlooring Team
Sent out wrong item
Sent out wrong item, ended up waiting in three separate days for delivery, the whole process took nearly two weeks for a supposed in stock item
16 czerwca 2025
Odpowiedź od Eflooring
We’re very sorry to hear that you were unhappy with your experience. We completely understand how frustrating it is when things don’t go to plan, and we sincerely apologise again for sending the wrong item initially.
As soon as we realised the mistake, we reached out and you kindly confirmed at the time that you didn’t need the item urgently and not to worry — which we greatly appreciated. We kept you updated throughout the collection of the incorrect item and the delivery of the correct one, and we’re sorry it still took longer than expected to resolve.
We also followed up with you privately via email to see if there was anything further we could do to make things right, and we’re always happy to help if there’s anything else you need.
Thank you for your feedback — we’ll continue working to improve our processes and avoid similar issues in the future.
Fast, efficient quick service to deliver the flooring
Excellent service, order was despatched very quickly. Very friendly on the phone too when I contacted to check when the order would arrive.
Highly recommend and the best priced
12 kwietnia 2025
Odpowiedź od Eflooring
Thank you for your excellent review, we're happy that you love your flooring, we hope to deal with you again!
Floored !
Very pleased with the service. Excellent job done by professionals. Flooring is fabulous. Would recommend.
1 października 2024
Odpowiedź od Eflooring
"Thank you, Sue, for your great review!"
Excellent Service and Quality from eFlooring.co.uk!
I recently purchased new flooring for my home from eFlooring.co.uk, and I couldn't be more pleased with the entire experience!
The website was easy to navigate, and I found a great selection of flooring options that suited my needs perfectly. I particularly appreciated the detailed product descriptions and the ability to filter options by type, color, and price range.
The checkout process was smooth, and I received updates every step of the way, from order confirmation to delivery tracking. My order arrived on time, and the packaging was secure, ensuring that everything was in perfect condition.
When I had a question about the installation process, the customer service team was quick to respond and offered helpful advice. The flooring itself is of exceptional quality – it looks beautiful and has been durable so far.
Overall, I highly recommend eFlooring.co.uk to anyone looking for a seamless online flooring shopping experience with great products and excellent customer service. I'll definitely be returning for any future flooring needs!
20 marca 2025
Odpowiedź od Eflooring
"Thank you, Hannah for your amazing review! This is great feedback for us and we appreciate the time you took to forward this. Thank you for your business"
Odpowiedź od Eflooring
"Thank you, Wayne! Thank you for your support"
Great service throughout
Great personal & friendly service from measuring up right through to fitting & a great price too. Would definitely recommend this local company.
25 marca 2025
Odpowiedź od Eflooring
"Thank you, Gary! We hope you enjoy your new flooring. Thank you for your support"
Great value and delivered quickly
Great value and delivered quickly. Will be using again
12 marca 2025
Odpowiedź od Eflooring
"Thank you, Matt, for your superb review"
South View
Local , friendly company lots of choice and samples to borrow . Great advice and prices as well . Very professional job done . They did all the flooring in our last home and now in this our forever home .
Thank you so much .
30 listopada 2024
Odpowiedź od Eflooring
"Thank you, Fiona! We'll pass on your comments to the team. Thank you for your superb review"
Had the best experience with Eflooring…
Had the best experience with Eflooring , fantastic sales person and amazing very knowledgeable floor fitter, I’m so so happy with my LVT flooring! Looks fantastic ,
Would highly recommend them!
25 listopada 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Angela! Thank you so much for your fantastic review. We are happy you love your flooring"
Stunning Amtico flooring
I’ve used E-flooring for my house renovation and I’m absolutely delighted with the result! I’ve had parquet Amtico flooring laid throughout most of the ground floor and it looks incredible- from Scott and the team working with my builder to ensure the result was the best , to the very efficient and friendly fitters, my floor is stunning! I’m now on carpets in other rooms and both service and price are great - will continue using E-flooring for the remainder of the house too ! Thanks Scott, Wayne and team, I’m one very happy customer !
3 czerwca 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Louise!, for your superb review"
100% recommend!
100% recommend!! From the moment I went into the shop Wayne was really helpful (I did have two small children with me). Scott and the team really worked hard and got us booked in asap! The carpets look fantastic!! Worth every penny!! Thanks Eflooring!!
24 lipca 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Hayley! We try to cater to all situations. The kids were good as gold! Thank you for your superb review"
I couldn’t be happier with my flooring…
I couldn’t be happier with my flooring provided by Eflooring. Each step from selecting the floor that was right for me through to installation was seamless and timely. Wayne has been particularly helpful throughout the whole process keeping me informed at all times, I will definitely be returning and I couldn’t reccommend highly enough. Thank you very much.
15 lipca 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Grace! We'll pass on your comments to the team. Thank you for your superb review"
Great Service...Totally Recommend+++
Had a fantastic experience with Eflooring. The team there (Scott, Ellie, Bryony and the rest) went over and beyond to help me with my 2 orders. I ordered on the Website which I found easy to navigate and order on. I received regular updates concerning the order and delivery of the tiles and strips. Thank you so much guys for the excellent service and attention I received from start to finish. Wishing you well for the future.
Lesley
22 maja 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Eileen! We are glad you had a positive experience. Thank you for your superb review"
Really great service
Wayne, Josh and the team were super helpful, professional, reasonably priced and very communicative! Really pleased with my vinyl and laminate flooring plus the booking and moving of dates was so easy! Highly recommend!
19 marca 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Emily! For someone who has such eye for detail this makes us very happy indeed 😁. Thank you for your superb review"
Friendly, Accommodating and Professional Flooring Service
I heard about Eflooring from a family member and fully understand why it was recommended now.
From the initial inquiry, Eflooring was quick to respond and came for a home visit to look at the space. Wayne was especially helpful in explaining the options and even let us take home some of the samples for the weekend, which really helped.
We went for the LVT flooring across the entire downstairs, which included an extension. Eflooring were very accomodating and were happy to change fitting times when required.
Stephen fitted the flooring and was very considerate throughout due to the scale of the job, trying to keep disruption to a minimum which was very appreciated.
Overall, I couldn't recommend Eflooring enough and would encourage others to give them a try. This is an easy 5 stars review.
9 lutego 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Evan for your amazing 5* review. It was a pleasure being able to supply and fit your new flooring for you. And a great guy to boot"
Fantastic company and team.
From start to finish our experience with Eflooring was absolutely amazing. Our installation date changed number of times due to access to our new house and Wayne our salesman was fantastic and helped in anyway possible. The installation when we finally got there was so quick and the flooring is just perfect and exactly how we wanted it.
Thank you so much to Eflooring with a special thanks you Wayne, Ken and Josh!
Hannika and Evie :)
8 lutego 2024
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Hannika for your amazing 5* review. It was a absolute pleasure"
High Quality LVT and Carpet
The project required high quality LVT and carpeting which was completed on time and to the agreed cost. The workmanship of the fitting of both was excellent, the advice on how the LVT should be orientated was spot on. Well worth the money and very pleasant to deal with.
27 listopada 2023
Opinia niezależna
Odpowiedź od Eflooring
"Thank you, Richard for your amazing 5* review. It was a pleasure being able to supply and fit your new flooring and carpets for you. We try to make things as stress-free as possible, so we are glad you were happy with the service"
Fantastic service from start to finish
Fantastic service from start to finish. We had uneven concrete floor with 10mm height differences in places.These were screeded and then the floor put down. The floor is very good quality and the workmanship is outstanding. Would definitely recommend.
25 listopada 2023
Opinia niezależna
Odpowiedź od Eflooring
"Thankyou so much for your 5* review. We're glad you loved the service you received and we'll make sure we pass your comments onto the team"
Fitting of Premium Carpet : 10105
Eflooring was recommended to me and I now understand why. From initial contact to the final carpet fitting, I have not been disappointed. Exceptional customer service start to finish from Wayne & team (including Chris who altered my doors).
Very happy with the end result and I wouldn’t hesitate to also recommend this company - I wish it all the best for the future.
24 października 2023
Opinia niezależna
Odpowiedź od Eflooring
"Thankyou so much for your 5* review Lesley. We're glad you love your carpets and we'll make sure we pass your comments onto the team"
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.