Edensportsclinic Recenzje 

16
Wynik TrustScore: 4.5 na 5

4,5

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Informacje dotyczące firmy

  1. Fizjoterapeuta

Napisane przez firmę

den Sports Clinic is a specialist rehabilitation clinic for not only those in sport, but for those suffering with general aches and pains. We have a state-of-the-art rehabilitation gym along with a full multi-disciplinary team of specialists, that allows us to provide you with the fastest and most effective journey to recovery.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

16 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,5

Wszystkie recenzje

(16)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

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Oceniono na 5 z 5

Lipoedema tailored support

I could not be more grateful for the Eden team! I have Lipoedema and have struggled for years to find a team who understand the condition and are willing to work with me to improve it and Hayley and the team have managed just that!

Ive been working with them for 6months now with both Hayley and Roberto, with their tailored I’m feeling better than I have in years. They have a complete range of facilities and the reception team are always willing to help, so if you’re not sure what you need but you would like some support please get in touch with the team and they will share exactly what you need to get you feeling 100% again!

11 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Eden Soorts Reformer

Did my first Reformer class with Clare, was brilliant. Everything was explained and she ensured throughout the class that my form was correct and corrected me where necessary. The space is lovely. Great class would definitely recommend and will be doing a class every week 😁

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

I have been using Eden Sports since it opened and have always had brilliant treatment. The staff are always polite, knowledgable and incredibly kind. They listen to my needs & provide a high level of care.
Most recently, I have been having physio with Roberto having had fairly major surgery for cancer in January and March. He has helped me with managing the pain that I have been in, as well as given me exercises to strengthen the areas around the surgery site so that I can return safely and confidently to running. The clinic have recently started to run a cancer rehab class which I have found very useful. My tentative goal for post-cancer was to be able to run the London Marathon this year having accepted my place before my diagnosis - thanks to the team at Eden Sports and the care that I've had from them, I was able to do this.
I am very grateful for the support from Eden Sports and cannot speak highly enough of them.

16 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Kate Moss is an excellent practitioner

Kate Moss is an excellent practitioner. Her manner is warm and friendly and she really took time to understand my symptoms and the cause. Her techniques are brilliantly executed and not only did her sport massage relieve my symptoms, it was also a very relaxing soothing experience.

9 marca 2024
Opinia niezależna
Oceniono na 5 z 5

High Frequency Facial Treatment

Hayley is fantastic. She recently gave me 1 x session of the High Frequency Facial Treatment. It was amazing and really works! I am someone that has always struggled with my skin (for 30 odd years) I have regular flare ups, breakouts for no reason, complete inconsistency with how my skin behaves and reacts. This treatment is exactly what it says on the website - entirely non intrusive. It was a relaxing, calming and enjoyable experience that I would most definitely have again. After 1 x session I can already see results and I would most definitely recommend to anyone looking to heal their skin from the inside out.

20 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Worst customer service

Worst customer service. If I know they are not helpful I wouldn’t have visited this clinic. I was suffering from severe back pain and called the clinic to book an appointment but the people who answered by call were pathetic no internal communication and was promising a call back Which I never received and the after seeing my 1 star review I got a call back which is after working hours and was asking wether they can book an appointment on Sunday or Monday which is not at all right. Please understand that when a person is calling you try to respond to him or on1st call you can simply say it is not possible to book an appointment and please try to understand what the person is going through.

22 kwietnia 2023
Opinia niezależna
Logo Edensportsclinic

Odpowiedź od Edensportsclinic

Dear Santosh


Thank you for you feedback.
As a clinic that has been rated outstanding in all areas, we take your comments extremely seriously.
As explained on then phone, we do not yet have a reception team, so we use an external call centre who answer the phones for us called Miss Money Penny.
They are not part of the Eden Sports Clinic team, however they do notify us when calls and messages come through.

On the very rare occasion, not all calls are replied to on the same day, which is why we advise that any urgent appointments are made online via our website’s online booking system.

When your original call came through, we managed to book you in for an emergency out of hours appointment with one of our therapists who stayed late just to see you. This appointment was a free consultation so that you had a better understanding to why you had pain and what treatment / therapist you needed to book in with.

You were then offered an appointment for the following day, which you declined and said you will call back.

You then called back the following day. Unfortunately, because we were fully booked in clinic, we did not pick your message up until the end of the day.

When we picked up your message, we called you back with urgency, and fully understood your frustration towards the external call centre taking your messages.
Out of good will, we offered you another free out of hours appointment on the same day, which you declined .

With respect, your comment about our customer care is invalid as we went above and beyond to get you booked in, and your complaint with customer service should be with Miss Money Penny.

We have a highly experienced team
of specialists who treat a wide range of acute and persistent pain injuries.

We wish you best of luck booking in with another clinic and a speedy recovery.

Further detrimental comments will be reported as slander via Trust Pilot reviews.

Oceniono na 5 z 5

Great treatment

I went to Ernesto about the pain in my shoulder and the tingling sensation extending down my arm to my fingertips. He was able to offer a swift detailed diagnosis and went to great lengths to explain and show me this via diagrams.
After manipulation and following the detailed and easy-to-follow exercise program I've made significant progress.
Excellent service and I look forward to continuing this progress with the latest set of exercises.
Thank you, Ernesto!

21 października 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent sports massage for runners

I'm an ultrarunner who regularly needs a bit of maintenance to help with general knots and strains from running long distances. Hayley is very knowledgeable and did a thorough examination of my legs and mobility before starting any massage in order to find and focus on the right areas. I now go back every few weeks for a massage; my legs and running are definitely feeling the benefit!

7 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Great health support

This is an excellent place to go if you have an injury or pain. I am not a sports person- I was looking for help with a back injury and neck pain and Hayley’s whole person/ whole body review and attention to detail has helped me regain strength in my body that I didn’t think I’d ever get back. I 100% recommend Eden Sports if you need help with your physical health.

26 kwietnia 2022
Oceniono na 5 z 5

I HIGHLY recommend Hayley and her team…

I HIGHLY recommend Hayley and her team of professionals, they are are AMAZING!
I went to the clinic with runners knee feeling pretty down about not running. My treatment was so considered towards my goals, allowing me to keep running whilst being well supported by their treatment plan laid out. All excersises are clearly presented and aceivable with the life style I lead. The team at the clinic are all so friendly, very covid safe and I'm now back up and running fully. Just a little maintenance needed. Thank you Eden Sports Clinic x

26 kwietnia 2022
Oceniono na 5 z 5

Eden sports clinic

Been using the services of Eden Sports for over 2 years. Great service, friendly and they really know their stuff. Very helpful when managing injuries or trying to progress your sports health and well being.

25 kwietnia 2022

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