The windows themselves look great. Would recommend EcoReflect to fit windows. Tough sales tactics - definitely do your research beforehand so you know what you are happy to pay. The fitters could... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very pushy sales tactics, was in my house over 2 hours. 7 day cancellation period, but DON'T respond to the emails or calls. Have called twice to request a call back... nothing. No return of... Zobacz więcej
From the moment that Richie & Connor arrived they was polite, considerate & very hard working. The whole process was very smooth and both men made sure everything was clean and tidy before they left.... Zobacz więcej
Reakcja na opinię
Honesty, friendly and stuck to price. Receive callbacks when you email or leave a message. Installers friendly, polite very professional and work is excellent..Also very tidy. I ordered white windows... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Montaż okien
- Dostawca aluminium
- Dostawca drzwi
- Instalator okien z podwójnym szkłem
- Dostawca okien PVC
- Dostawca okien
Napisane przez firmę
With over 20 years of experience in the glazing industry, EcoReflect Windows is a premier provider of high-quality double glazing, doors, and conservatories across London, the South East, and surrounding areas. We’ve built our reputation on a foundation of expert craftsmanship and local trust. We understand the unique architectural styles of our region and provide bespoke solutions that enhance both the beauty and the thermal efficiency of your property. When you choose EcoReflect, you’re choosing 20 years of proven reliability and a commitment to a greener, warmer home.
Dane kontaktowe
167-169 Great Portland Street , W1W 5PF, London, Zjednoczone Królestwo
- 0800 043 6010
- Sales@ecoreflect.co.uk
- ecoreflect.co.uk
Odpowiada na 18% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Avoid This Company – Rebrand, Same Problems, Still No Accountability
I am posting this review after a very long and exhausting experience. I previously left a negative review about Homestyle Windows but removed it at the direct request of one of their directors, who assured me the company would resolve all outstanding issues properly. I regret doing so, as the problems have continued and escalated.
For context, the initial installation over six months ago was fundamentally defective. Windows were installed with dust and debris trapped inside the triple-glazed units, poor silicone finishing, mismatched components, and a bifold door that did not even close properly. These issues were acknowledged and documented and were so extensive that Homestyle eventually agreed a full replacement of the windows and frames was required.
After months of delays, a replacement installation was finally scheduled. The new installation team of four were excellent—professional, careful, and clearly working to much higher standards than the original team. Unfortunately, once again the failure came from the manufacturing side. When the protective film was removed from the newly supplied frames, the paint peeled off with it, exposing unprimed PVC underneath. This showed that the frames had been supplied with inadequate surface preparation and only a thin coat of paint. The installers immediately acknowledged this and advised that the factory would need to send replacement profiles for them to return and complete the job.
That was almost two months ago. Since then, there has been complete silence. No replies to emails, no returned calls, no updates. The installation has been left unfinished, with securing trims not fully snapped in, no silicone applied, and final finishing not completed. The property has effectively been left in a temporary and unresolved state.
What makes this situation even more concerning is that Homestyle Windows has since ceased trading and appears to have re-emerged under the name EcoReflect Windows Direct. From a customer perspective, this looks like a reputational reset following poor service and negative reviews. I cannot prove whether the same factory, management, or practices are being used, but given my experience, the lack of resolution, and the pattern of behaviour, I would strongly urge anyone considering EcoReflect Windows Direct to proceed with extreme caution.
My experience shows a consistent pattern:
• polite and persuasive sales staff
• occasionally very good installers
• but serious manufacturing defects, poor quality control, and management that makes promises and then disengages when accountability and cost arise
Based on everything I’ve experienced, I would strongly advise potential customers to avoid this company and any rebranded successor. The risk of being left with defective products, incomplete installations, and no communication is simply too high.
The team in Ecoreflect are very…
The team in Ecoreflect are very professional , polite and the servers were very good. Before starting the job, they covered impacted areas with dust sheets and cleared and cleaned after the job was done. Thank you guys.

Odpowiedź od EcoReflect Windows Direct
Appreciation
I was really impressed with the care friendly and professional approach my fitters tackled the job. They were quick and efficient. I am really pleased with the look of my finished windows. Thank you.

Odpowiedź od EcoReflect Windows Direct
Replacing windows
Thinking it would take days to replace the windows however the chap that came round quickly started removing the window frames and started on the living room windows and done very quickly. Then the actual work started and it was amazing seeing how the windows are put in. He made it look so easy and quick at doing it. Watching it was like seeing someone building a house from lego land. Bang bang and its all done. Well done!

Odpowiedź od EcoReflect Windows Direct
Had my windows installed today and…
Had my windows installed today and absolutely a shocking result. They were very fast and didn’t even take many breaks like other tradesman do. I also had my neighbour come in and they’ve also been in touch with the company for quotation. Very pleased!

Odpowiedź od EcoReflect Windows Direct

Odpowiedź od EcoReflect Windows Direct
Amazing work and good communication.
Amazing work and good communication.

Odpowiedź od EcoReflect Windows Direct
Windows fitting
All I have to say it was an absolute great experience getting my windows done by the team. The team worked closely with me to get me the right products and the service was excellent. Amazing prices and great quality of work that was done. Anybody that is looking for a reliable and experienced team, I would fully recommend.

Odpowiedź od EcoReflect Windows Direct
From start to finish the process was…
From start to finish the process was smooth. Such respectful people who are extremely knowledgeable. Assisted with fitting in both house and out-building. Extremely professional, could not recommend highly enough. The definition of reliable.

Odpowiedź od EcoReflect Windows Direct
High standard at a competitive price.
I found everyone came to do his part in the whole process very professional and understanding, job done at a very high standard and very competitive charge, very pleased.

Odpowiedź od EcoReflect Windows Direct
Value for Money
I recently had the pleasure of working with Eco Reflect, and I couldn't be more impressed with their service. From the initial consultation, they patiently walked me through their range of window options, explaining the design and functionality of each with great detail. They also provided a comprehensive overview of their bi-fold doors, which was incredibly helpful. I was so satisfied with the information and options they provided that I decided to go ahead with them. I have to say it’s great value for money , compared to well known and local companies . I'm excited to have my new windows and bi-fold door fitted in time for Christmas!

Odpowiedź od EcoReflect Windows Direct
Great service from Eco Reflect
Great service from Eco Reflect. They fitted five windows and a door for me, and the whole installation was a smooth and stress free process. The team arrived on time, worked efficiently, and were polite and professional throughout. The quality of the finish is excellent, and everything was left clean and tidy. I’m really pleased with the result and would definitely recommend them to anyone considering new windows or doors.

Odpowiedź od EcoReflect Windows Direct
It was excellent and efficient work
It was excellent and efficient work! Near and very clean!

Odpowiedź od EcoReflect Windows Direct

Odpowiedź od EcoReflect Windows Direct
Recommended
Installation went smoothly, the workers left our house clean and removed all the rubbish. Windows look great. Good communication.

Odpowiedź od EcoReflect Windows Direct

Odpowiedź od EcoReflect Windows Direct
I highly recommend EcoReflect windows
I highly recommend EcoReflect windows! The installation was seamless, and the team was punctual and respectful of my home. Plus, they look fantastic!

Odpowiedź od EcoReflect Windows Direct
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







