Ecoduka Recenzje 82

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The company was very easy to deal with. We wanted our design printed on to Tote bags and Deepshikha was really helpful to us in terms of providing advice and guiding us along the way. We needed the ba... Zobacz więcej

Oceniono na 5 z 5

Really pleased with our cotton bags order. Mou was very gentle with us as first time customers, guiding us through the process in a professional and friendly manner. We were given all the information... Zobacz więcej

Oceniono na 5 z 5

We received our jute bags yesterday on time. In fact a little earlier than expected. We are delighted. Ecoduka were patient and professional throughout the whole process. They provided prompt repli... Zobacz więcej

Oceniono na 5 z 5

Super helpful and fast service. We worked with Mou who helped us achieve exactly what we were looking for within our really tight deadline which seemed imposable. or printed tote bags looked amazi... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia
  2. Hurtownia odzieży i tkanin
  3. Producent wyrobów włókienniczych
  4. Dostawca papierowych toreb

Napisane przez firmę

We are a highly reputable global supplier of sustainable products including bags, pouches, face masks and coverings, as well as reusable cups, soft furnishings and more. Our products are ethically sourced and made from all-natural materials such as cotton & jute, as well as recycled plastics and metals. Our aim is to become the UK's leading one-stop shop for eco-friendly products and promote sustainable living at an affordable cost.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

82 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Prompt

Prompt, efficient and friendly service from team member Shraddha. Great quality product first time round so no hesitations in ordering again.

28 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent

Brilliant service and quality of bags. We will continue to work with them and would highly recommend.

23 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service and end result

Excellent service and end result. I ordered a large amount of the Albelia tote bags printed with a corporate logo. Excellent quality of the bag and the printing along with great eco friendly qualities. Even after being washed the bag came out perfect.
I've just placed another large order.

12 września 2022
Opinia niezależna
Oceniono na 5 z 5

Exceptional customer service and products!

I could praise this company all day long. The customer service has been the best I've dealt with, within a company. I had reached out in mid-January and was very vague and with not much direction with where I wanted to go with the product yet I was still assisted kindly. I took a break and came back in August with a firm idea in mind and Ecoduka exceeded my expectation beyond belief with the product I received. The team especially Shraddha had so much patience with me and it made creating and collaborating so smooth and easy. Additionally. the quality of the product was incredible and very well crafted. The delivery time within 10 days was accurate also. Throughout I received very clear communication and overall incredible products. Will 1000% recommend and utilise myself

23 sierpnia 2022
Opinia niezależna
Oceniono na 2 z 5

I’ve ordered with these guys for over a…

I’ve ordered with these guys for over a year now, the quality seems to get worse and worse. The stitching is poor, loose threads, the bags aren’t even square and are not he correct measurements. I’ve spoken to the team about the measurements and they said they allowed 1cm difference - i some cases these are over 2cm smaller!! The cost of fair trade cotton totes has gone up and the quality does not match. So disappointing

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great product

I have started making my own chutneys, I was looking for something to use for selling 3 packs, this company is doing their bit for the environment, I got 1 to give some as a present, they are great, they even have a slot for a card, I will be encouraging customers to re use and I will be buying more for my business

3 maja 2022
Opinia niezależna
Oceniono na 4 z 5

Facemask

Ordered a facemask, which arrived quickly. Quality is good, but the mask is a little on the large side. I haven't worn it for any length of time yet, so don't yet know if it's too big so that it slips down. There weren't any size options on this type, just one size, and I've not had any problem with others that I've bought elsewhere.

29 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Perfect!!! No Issues at all.

Perfect team, perfect business. Ready to serve the customer to fulfil their demand to their satisfaction. At times, goes beyond the way to provide the solution for the customer requirement.
I will definitely recommend this business to all who want to get rid of plastic bags or any one time use paper bags.

24 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent quality and fantastic service

Excellent quality. Fantastic service.
I ordered aspen and rowan fairtrade totes and zip bags and the arrived far quicker than I expected. Very impressed with the quality. I can’t fault it. I’ll definitely be using them again.

20 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent product

I bought this mask to wear on a long journey. The cotton lining is ideal and the mask is comfortable to wear. . Can highly recommend this mask

12 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Cotton drawstring bags

I ordered sample cotton bags which arrived promptly, I was very pleased with the quality and proceeded to order a further 500. Once again they arrived speedily and in future I hope to order more and try the printing to apply my logo. Very good service.

25 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Masks were poor quality for price you…

Masks were poor quality for price you charge will not b buying anymore material poor quality too 😡

25 stycznia 2022
Opinia niezależna
Logo Ecoduka

Odpowiedź od Ecoduka

Hi Jeanette

We are sorry to hear that you are not happy with our masks and would like to apologise for any inconvenience you may have faced.

The fabrics we used to make our masks are of the highest quality and have specialist treatments applied to make them extra safe for any wearer to use. We do understand that size can be an issue but with our Advanced Pro mask, the adjustable elastic loops would help in ensuring that the fit can be better. If you could provide us more specific information on why you found the mask fabric poor quality, we can rectify it and also provide the feedback to our product development team. We do stand behind all our products as we take pride in developing them to the highest standards.

The overwhelming feedback we have had on our masks not just on Trustpilot but also on Amazon has been very positive.

We are super keen and very proud also of our customer service so if there is anything we can do to help, please do let us know. We would have readily accepted the return of the masks but due to hygiene and health reasons we are unable to offer these on our masks.

Please do contact us at sales@ecoduka.com and let us help fnd a resolution that works for you.

Warm regards

EcoDuka Team

Oceniono na 5 z 5

Face mask is really good quality…

Face mask is really good quality material, super soft and comfy - they are a little large but I prefer this as it allows for better breathing and doesn't pull on your ears. The service was excellent first-class communication and packaging was great.

19 stycznia 2022
Opinia niezależna
Oceniono na 3 z 5

Too loose and left gaps around my face, especially over my nose

Communications very good. Delivery 1 day later than expected.
Mask material very good/comfortable, but unfortunately too loose and left gaps around my face, especially over my nose. Would be a waste of time using it for protection, so will not use it and look for alternative manfacturers

19 stycznia 2022
Opinia niezależna
Logo Ecoduka

Odpowiedź od Ecoduka

Hi Mark,

We have gone through your order which you placed on Saturday, 8th January using our free Royal Mail service and we have checked to find that this was delivered on the Tuesday, 11th January. Your feedback has been that this was a day later than expected so we do not understand how you expected us to deliver on Monday given that you placed the order on Saturday itself. Even if we were open and ready to dispatch on Saturday evening which we are not, they do not have a service which collects then and then delivers on Monday. Please do check as we do believe we have delivered your order on time.

With regards to the mask being lose and leaving gaps is due to the size. You have opted for our cheaper mask which does not come with adjustable ear loops but the Advanced Pro mask does indeed come with this which may have helped. We would also advise to possibly get some adhesive nose clips and apply them on the nose bridge part of the mask as this would also solve the issue and these are readily available. We did not incorporate these clips into our masks as we were concerned that the clips may tear the masks when being washed and hence to preserve the longevity and quality of the masks, we opted not to have them.

We are always here to help so please do get in touch with us at sales@ecoduka.com and we can ensure that any issues you face can be resolved quickly.

Thank you for your custom and we hope to see you soon on our website.

Warm regards

Amit

Oceniono na 3 z 5

Masks

The masks are soft, comfortable and look good quality, but a bit too loose and keep slipping down.

17 stycznia 2022
Opinia niezależna

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