can’t thank Danny at Eclipse Cars enough for making my car buying experience such a positive one. From the very first conversation, he was friendly, helpful and approachable, with absolutely no... Zobacz więcej
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we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Zobacz więcej
So we only went for Linch at the Garden Centre. But a car caught my wife’s eye. And we bought it, we were not in the Market for a car. Ryan and the guys were 1st class, explained everything, paid a d... Zobacz więcej
Tom has been absolutely amazing from start to finish, this is our 3rd purchase with Eclipse cars and honestly cannot think of 1 fault. Service has been professional, full of knowledge and helpful.... Zobacz więcej
4,5
Doskonała
240 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 45% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Nice Car Low part exchange
Car is fine, as described, although two rear tyres were very close to legal limit and replaced a few days after purchase. About 2/3 of the new tyre price was given as an allowance at the time of purchase. Part exchange price was lower than quoted , albeit, several weeks previously and about £600 lower than quoted by several online companies, Good service and would use again but would do so without part exchange and sell privately.
6 stycznia 2023
Opinia niezależna
Brilliant.
Brilliant.
The sales people are very friendly and helpfull. Helped me get the best deal for my car and the transaction was very smooth.
Well recomend this dealership to anyone looking for a new car
10 grudnia 2022
Opinia niezależna
Very friendly and courteous
Very friendly and courteous. Gave us plenty of time to look over the car with no pressure
30 września 2022
Opinia niezależna
Bought an Audi Q3 from Eclipse cars
Bought an Audi Q3 from Eclipse cars, Paul was helpful on the day but the aftercare from him is appalling, he promised to contact me with issues I had that was 2weeks ago , there secretary is very helpful , I’ve requested a 2nd key with no response , they paid for 2 tyres but when fitted the back 2 were needed to be replaced at my expense , not my best buying experience,
4 września 2022
Opinia niezależna
Great service
Great service, no questions unanswered.
Coffee and a good chat about the purchase.
Friendly polite staff that go the extra mile.
10 out of 10 from me.
30 sierpnia 2022
Opinia niezależna
Great service
14 sierpnia 2022
Opinia niezależna
Paul was very helpful in buying my old…
Paul was very helpful in buying my old car. He gave me a decent price and I’m really happy with my new Toyota. Thanks all! Nice to get a car from nice people who aren’t out to screw you over!
1 lipca 2022
Opinia niezależna
Arranged to collect car at 4pm
Arranged to collect car at 4pm, waited till 4:20 due to previous buyer arriving late and was told it would be another 10 mins. Handover eventually at 4:45. Vehicle now needs new sensor but apart from that seamless and wonderful vehicle so far.
10 maja 2022
Opinia niezależna
Roy and his team were helpful and…
Roy and his team were helpful and friendly without being pushy allowing for us to take the time we needed to look around the car we were interested in and subsequently bought. Roy made the process of buy our new car very easy. Highly recommend.
5 maja 2022
Opinia niezależna
Best customer care I have come across…
Best customer care I have come across in a long while!
Paul & his team were very helpful and professional during the whole process from start to finish and the quality, standard of the car is amazing!
Will definitely recommend and come back for my next car upgrade.
11 kwietnia 2022
Opinia niezależna
Brilliant service
Paul made it so easy with great communication especially after travelling a long way. Car was exactly how described and part exchange was easy. Would highly recommend these guys. Great site easy to find.
4 marca 2022
Opinia niezależna
Excellent service
Found staff very helpful and made it easy to complete purchase.
My only reservation was that I have still not receivednthem correct MOT Certifiacate for the veheicle. All I was supplied with was a DVLA printout. Hopefully I will receive it soon
17 grudnia 2021
Opinia niezależna
Very Professional
Very Professional
Very Professional sale from Wayne of my C4 Picasso, accurately described, great price and from my first phone call to handover day communication, knowledge, and attention to detail were second to none, I travelled from Fife Scotland and was not disappointed, would highly recommend Eclipse to family and friends, First Class and my new car was Immaculately presented.
30 listopada 2021
Opinia niezależna
Fantastic service
Great friendly service, delt with everything, will def recommend
26 października 2021
Opinia niezależna
Volvo XC60 from Eclipse Car Sales
Just bought a used Volvo from Eclipse Car Sales, and have to say it was easily the most pleasant car buying experience I have had. Roy and his team were very knowledgable and helpful throughout the process. All of my questions and requests were dealt with quickly and professionally. I would happily recommend them to family and friends. Thanks guys
12 października 2021
Opinia niezależna
Lovely genuine couple that dealt with…
Lovely genuine couple that dealt with my purchase, made to feel comfortable and unrushed in my decision to buy my vehicle, helped with finance and drove away within 2 hours of seeing vehicle at the showroom. Thanks Roy and Paula.
16 września 2021
Opinia niezależna
I bought a second hand car from Eclipse…
I bought a second hand car from Eclipse Car Sales. I had a serious fault on the vehicle after a few weeks of running it. The problem was quite complicated and took a year on and off to find the solution. The car had to go back and forth many times but they always supplied a loan car. What I want to say in this review is that they did not give up on me leaving me in a mess. They persisted at cost to them until they diagnosed and fixed the issue. This shows true professionalism and trust. They even collected the car from me on several occasions which they did not have to do. Would I use them again?. You bet..
11 sierpnia 2021
Opinia niezależna
Very friendly and professional
Very friendly and professional, no pressure was put on me at all. I was able to road test a couple of vehicles of my choice.
16 czerwca 2021
Opinia niezależna
Avoid avoid avoid
Avoid avoid avoid. I’ve had over £2,000 in repairs already. Go elsewhere
14 czerwca 2021
Opinia niezależna
Odpowiedź od Eclipsecarsales
Bought a 10 year old part exchange car from us in December 20 and complained and threatened negative reviews from day 1 unless we paid for a new MOT to be performed at his own garage. Also did not take an extended warranty which is always a good idea with any car let alone an older one. Things can happen. We contributed to the MOT and two new rear tyres and the car was given a new MOT at his preferred garage. We had a thank you for helping and didn't hear anymore about the matter.
7mths on the customer wants more tyres as they have worn out the rear ones again and promised more negative reviews if we don't help.
Sadly on this occasion we have had to decline as there is a limit we are prepared to do after this length of time, the fact that a new MOT has been performed at the customers preferred garage and no extended warranty was taken.
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