Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Zobacz więcej
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Zobacz więcej
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Zobacz więcej
Informacje dotyczące firmy
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eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
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Stany Zjednoczone
- +1(800) 404-0025
- query@ebooktrip.com
- ebooktrip.com
3,9
Dobra
418 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Harold was very helpful
7 listopada 2023
Marcus helped me out and he was very…
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card company that declined my credit card, but Air India who does not ACCEPT MC.
6 listopada 2023
Thank you very much for helping me to get this flight especially to miss Catherine your awesome
Thanks to ebooktrip your awesome and it's a great experience
5 listopada 2023
Great experience
What made my experience great is that there’s a quick response and the representative who I had contacted, did his best to get me the best flight accommodations possible.
2 listopada 2023
It was nice to talk and the…
It was nice to talk and the representative was very helpful and active on solving my issues.
30 października 2023
if anyone says its 2 star they are not even 1 star
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight details just booked it . when i reviewed the tickets realized was booked deparure diffrent state , now they say they cant help me my booking id# eb49899 . i been sending emails and posting my expierince since it happened and will continue untill its fixed . im starting to think everyone sayIng its a scam is right
31 października 2023
Opinia niezależna
Great customer service
Great customer service. She was so helpful and professional. Thanks
3 listopada 2023
Good trip with you guys
3 listopada 2023
Opinia niezależna
The staffs are very kind and professional.
The staffs are very kind, patient, professional. I booked my ticket for my uncle and me last week. Miss Jenny ( her number staff is 1019) is very kind , she assisted and helped me alot for my booking. I will booked again with ebooktrip. Thank you for your support.
2 listopada 2023
Opinia niezależna
The gentleman was very professional
The gentleman was very professional. He took the time and was patient. He did everything that was expected plus more.
2 listopada 2023
The assistance was smooth an really…
The assistance was smooth an really accurate. Jeny did an amazing job !
1 listopada 2023
PLEASE DO NOT BOOK ANY TICKETS ON THIS…
PLEASE DO NOT BOOK ANY TICKETS ON THIS SITE!
IT IS A SCAM!!!
INFORMING BBB.
1 listopada 2023
Opinia niezależna
Odpowiedź od ebooktrip
We are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. Request you to kindly share the booking ID and contact details so that one of our team members can reach out and try to resolve your concern.
The guy who was talking to me on the…
The guy who was talking to me on the call cheated me …he told me no tickets available for Etihad and annoying me and lied to me that got a last ticket on a special request from Etihad. And charged/looted $1545 from me ($600 extra looted from me)for the ticket booking.
I spoke to Etihad airlines and they confirmed me there are 100s of tickets available.and each one was for 945$ only.
I want to sue ebooking.com having an opportunity in USA. How can you cheat customers just like that.
31 października 2023
Odpowiedź od ebooktrip
Dear Mr Raju, we are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. We want to clarify that flight prices can fluctuate due to various factors, such as demand, availability, and the timing of the booking. While we strive to provide our customers with the best possible prices, there are instances when the prices may change, which can be disappointing.
We have reached out to airlines and found the same promotional fare for you, please call 800-404-0025 to confirm this reservation
Customer care is excellent and…
Customer care is excellent and specially I have to mention Jenny’s name she’s superb and sealed unexceptionally well.
31 października 2023
Bait and switch
The depart/are flight I booked were "sold out" at the shown price. They did call he right away. Although I was flexible on dates and times, it still cost me 50 0/0 more.
Still half of the popular travel sites
31 października 2023
The representative was very helpful
The representative was very helpful, polite and provided excellent customer service.
30 października 2023
THIS SITE IS DEFINITELY A SCAM
This site is definitely a scam. I read the reviews but took a chance….
Don’t waste your time. I made sure all information was correct three times before I sent it. Got an email right away saying it was in process. Two hours later I get a call saying something went wrong. I called back and got what is clearly a call center in a foreign country. The man said my zip code was wrong. I played along as he put me on hold to “clear it up”. Of course now the flight was double the amount. I canceled straight up. He offered $30 off. what a joke. Please please do not waste your time and personal info to this scam. I’m afraid of what might happen with my credit card now. I did receive a cancellation email about ten minutes after I hung up.
29 października 2023
Odpowiedź od ebooktrip
Dear Ms Passafiume, we are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, we want to clarify that flight prices can fluctuate due to various factors, such as demand, availability, and the timing of the booking. While we strive to provide our customers with the best possible prices, there are instances when the prices may change, which can be disappointing.
To address your concerns more effectively, we would like to continue this conversation privately. Please reach out to us at query@ebooktrip.com so we can work on resolving this
Great customer service and very helpful
26 października 2023
Opinia niezależna
My issue was resolved
25 października 2023
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