Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Meineke hooked me up with this delightful loan. Then promptly ruined my car. I have argued for two days about missing the end of cap. I spread the final payment o er 3 forms of payment. They stated m... Zobacz więcej

Oceniono na 1 z 5

Do not use easypay. Scheisty scammers. They take payments without authorization, regardless of whether or not auto pay is enabled. Their website's English needs review, and half the links don't work.... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Pretty much the same as everyone else, dont use or trust them. Such a slap to the face when your half way done paying it off then go back to the original pricing of what you originally started paying... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I paid off my loan already (and on time to prevent the interest). I called and confirmed that it was paid off, though the website still shows a balance two months later. The representative told me no... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Napisane przez firmę

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

198 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 83% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Helped me when I need it and was polite…

Helped me when I need it and was polite about it and understood that I was in a tight situation

6 września 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We appreciate you taking the time to leave this review. As it is our goal to always provide a high level of service we are glad to hear that is what you experienced. Thank you again for being a customer of ours.

Oceniono na 5 z 5

When my car engine quit

When my car engine quit, I didn't know where I would get the money to pay for the repair and applied for loan and got it. It was easy.

4 września 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Sherry, thank you for taking the time to share this review. We are glad that we met the needs you had at the time and that it ended up being simple and met your expectations. Thank you again for choosing us.

Oceniono na 1 z 5

HORRIBLE HORRIBLE DO NOT USE!

HORRIBLE HORRIBLE DO NOT USE THEM! The 90 day interest free is a scam. They find all types of excuses to break it & add on all these ridiculous fees! They’ve also ruined my credit score when I was making my payments. I fell through hard times as I got covid and I had a lot of bills I was behind on. I made payments to them & it literally didn’t even put a dent in my balance because of the crazy fees they add & the interest from the interest they said I owed from the 90 day rebate since I “missed a payment”. They emailed me multiple times in the past 2 months saying they were going to send my account over to collections if I didn’t make a payment. They call me about 10 times a day EVERY SINGLE DAY & they call me from over 15 different phone numbers!! They are literally harassing me! They are greedy for money and do not care about their customers!! & Their interest rates are absolutely RIDICULOUS! Do not get yourself tied up with these people they are AWFUL!!

2 września 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We are disappointed to hear that you had a negative experience with us. As our 90 day interest rebate program is a great way to payoff your loan we ensure that each customer is provided their terms and payment information. We would
appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Oceniono na 5 z 5

Perfect assistance

I was very pleased with the assistance I received from Luis.

18 sierpnia 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Lisa, we are pleased to hear that you had a great experience with Luis. Thank you for sharing this review and we hope you have a great weekend.

Oceniono na 1 z 5

NO WORRIES PEOPLE, CLASS ACTION HAS BEEN STARTED!

No worries people, help us on the way! I have two attorney firms here in Phoenix that will be taken this case up as a class action. Once the documents are prepared and a case open, I will list the attorney's office information on a review. Please look out for it.
These places have come and gone over the 53 years of my life. Eventually they get caught but, only after they steal millions of dollars from legitimate, loyal customers.
I ride very honest reviews and I am the top 10% on Google.
Good luck to you easy pay! LOL

13 sierpnia 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Todd, we would like to see how we can help. Please respond to our information request we sent you via this platform or call (866) 438-8372.

Oceniono na 5 z 5

Very satisfied customer

I called and spoke with a easy pay representative by the name of Luis he helped me very professionally, and was very courteous and respectful in the matter of resolving my debt with easy pay which I I appreciated tremendously and look forward to my next business transaction with this company thank you Luis for all your help…

Sincerely Marcus Morrow

1 sierpnia 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Thank you for this review Marcus. We are glad that you had a great experience and we appreciate your business.

Oceniono na 1 z 5

Easypay finance is a scam, should not be trusted.

Easypay finance was the loan company that I got a loan to pay off an auto repair. I've been doing my best to make my payments online, as well as making an auto payment system in place so I wouldn't have to be late on my payments. The system wasn't automatically making the payment withdrawals from my checking I noticed, so I've been attempting to make the payments manually. And for some reason the payments would bounce when I would make payments. I've called easypay finance about it and they had reassured me the promotional period where I wouldn't face any interest or penalty fees would happen.

So today on July 26th, I called easypay finance to make sure that the payments I've attempted to make would go through, they're basically communicating to me in a confusing manor that simply wasn't clear to me, and on top of that my promotional period ended as a result despite speaking them earlier in the month a about it not being the issue. And as I was talking to them, on their phone app they changed the initial Balance to a new balance which includes a lot of interest fees and I don't understand why, and when I attempted to ask they would not making their explanation clear to me. I don't know what to do.

I feel like easypay finance purposely made things confusing, made their phone app inoperable, delaying the process of payments in order to scam people into messing up somehow.

I really need some help with this situation. But as of now I recommend against anyone using this service.

I've also contacted the better business bureau and consumer finance protection bureau.

I know that maybe essypay finance might respond here and apologize for the inconvenience, and they will attach an email for customer service as well as a phone number, but I know they won't help because this is how they make their money. So I just wanted to leave this here so if anyone wants to look up reviews on the internet, I hope my review shows up and it'll keep people away from doing business with them.

27 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We apologize for this experience. We attempted to go over your accounts with you, but we need your correct contact information. Please call us at (866) 438-8372.

Oceniono na 1 z 5

Paid in full on due date during…

Paid in full on due date during promotional period. Returned my payment by telling me that I chose my bank account and not my credit card. Which I did not. Charged me an extra $350 to pay off in full 4 days later. Will be reporting and disputing this payment with BBB. They do nothing but lie and try to make it so you can’t pay them.

26 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Caitlin, we're sorry for this frustration. We tried to review the account earlier with you but it seems like there is still concerns.
Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Oceniono na 5 z 5

Very nice and professional…

The agent was very nice and professional especially when I realized the promotion was over...he patiently explained that it began as soon as the financing was established. Then proceeded to share how to quickly get it paid off with very little finance charges.

20 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Deena, we are glad to hear that you had a great experience with our team member. We thank you for this review and for choosing EasyPay.

Oceniono na 1 z 5

90 Day Rebate... They returned it and now are not honoring their rebate.

I was looking at my balance and was curious to see what I am incurring daily so I reached out via e-mail.
Naturally I asked how the 90 day rebate is processed/refunded.
They said I don't qualify because of a "Returned payment" which was not processed on their own fault. For whatever reason, they did not process the payment and say I no longer qualify for the 90 day rebate....

I will be disputing this. The same amount was processed the same day. Makes no sense.

18 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Sarah, we are sorry to hear that your experience did not meet your expectations or our standards. We’d like to see how we can help. Please email us at customerservice@easypayfinance.com to see how we can help.

Oceniono na 1 z 5

This company is no good

This company is no good. I called to say I wanted to pay within the 3 months and the girl told me ok just pay by the 3 months and it will be fine. She didn't tell me I had to set up a schedule. Then I look at the account and they're taking money every 2 weeks and say I'm disqualified because of a return payment. I spoke to a manager who didn't want to believe the receptionist told me just pay in the 3 months and nothing else. They gave me.wrong information, probably purposely, and won't do anything to help. Why would I pay all that interest for $400. Bad business

17 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We are disappointed to hear that you had a negative experience with us. As our 90 day interest rebate program is a great way to payoff your loan we ensure that each customer is provided their terms and payment information. We would
appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Oceniono na 5 z 5

Quick financing

I was able to get financed even though the finance charges are high I will have paid off within the 90 days. The process was fast the people were friendly.

11 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Thank you for sharing your experience in this review Rachelle. The 90 day pay off program is a great way to payoff your loan. Have a great week!

Oceniono na 5 z 5

Great Experience!

Great experience overall! Helped me get the funds needed to get me back up and running. Simple process, great customer service and thorough explanation. 90-days same as cash guarantee is awesome! Thank you! You guys are great!

5 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Will, we are glad to hear you had a great experience with using our services. Thank you for providing this review.

Oceniono na 1 z 5

Pissed

I will start off by saying this is probably one of the worst services I've ever used. I don't even really know where to start, well the interest rate which is over 150% (that has to be illegal somehow). So even if you miss one payment your back to where you started 2 weeks before. Even if you pay on time the interest rates almost literally cuts your payment down in half which makes it look like you barely paid anything. Also the other BIGGEST problem I have with them is that you have no way to contact them. What i mean is that they've sent me emails about discussing my account, and they'd list a phone number in the email and of course their phone numbers DO NOT work. You can try and call the number and it'll give you 3 beeps and hang up. I've actually tried every number that's even listed on their website and NONE of them work. Even when you send emails to them they don't respond, and it almost seems like they do deliberately so you have no way to talk with them. So Easypay Finance team if you are seeing this review, then please respond to my emails, email me, or call my cell because I CANT CALL YOU. ALSO BE PREPARED FOR THE CLASS ACTION COMIN YOUR WAY IM ALREADY BUILDING A CASE. And you better not respond with saying oh sorry for the frustration contact us by email because your company doesn't even respond to emails. I'm done with the games. (P.S.- Id give zero stars if i could.)

3 lipca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Dean, we are sorry for the issues you are experiencing. We tried locating your account for more information but were unsuccessful. Please give us another call at (877) 557-3769 and ask for a supervisor or email us as we will be looking for your email.

Oceniono na 4 z 5

Everything went very smoothly with…

Everything went very smoothly with getting my loan at a time when I really needed it
Thanks again

30 czerwca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Charlene, we are glad that things went smoothly for you. Thank you for leaving this review.

Oceniono na 5 z 5

I had no problem with this company

I had no problem with this company. You must pay off in 90 days. If you took the time to read the contract, you would realize the interest is 3 times the amount if not paid in 90 days

27 czerwca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We appreciate you taking the time to leave us this review. Utilizing the 90-Day Promotional Offer is definitely one of the best ways to pay off your EasyPay account. We value your business with us and hope you have a great week.

Oceniono na 1 z 5

Easy pay is a scam their customer…

Easy pay is a scam their customer service reps hang up on clients and have done so multiple times They do everything in their power not to accept full pay offs before the no interest due date and they are rude while doing so. They will literally hang up on you while trying to pay so they can charge interest and their website rarely works. And I know they are going to copy and paste their negative review response and then not help as they have done to countless others. Their replies are so unprofessional it seems as if they have 14 years olds on their payroll.

6 czerwca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

Alexia, I want to apologize for your recent experience. Our goal is never to make it difficult for you to make your payments on time or anything else in that matter. We are looking into this situation and will be reviewing your interactions with our team members. Until then please email us at customerservice@easypayfinance.com to see how we can help.

Oceniono na 1 z 5

If I could give them a negative star I would

If I could give them a negative star, I would! Foremost, customer service is beyond rude. I have submitted all payments on time and early. I submitted the final payment way before the due date, with my bank account as the default payment. They did not charge it through the bank account. Instead, they charged my card and then "declined" it. I contacted them, and they asked me to provide a screenshot of my bank account, which I did. She said that since the card was declined, I have to pay an additional $500 because the rebate is dishonored due to the card being declined, even though I did not select the card for this payment.

2 czerwca 2022
Opinia niezależna
Logo EasyPay Finance

Odpowiedź od EasyPay Finance

We sincerely apologize that you had a negative experience with us and did not our standards of customer service. We’d like to see how we can help. Please email us at customerservice@easypayfinance.com to see how we can help.

Doświadczenie Trustpilot

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