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Easy Care Solutions Recenzje 357

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering is easy and information sent through 'e' mail. Delivery was excellent delivery company kept me informed. Parcel delivered in good order. Used Easy Care Solutions on other occasions and wou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with East Care Solution for offering products at wholesale prices. Prompt delivery and fine quality. It’s fit for purchase for my dad who’s having dementia. The pads were of great qualit... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Competitive price and good standard of delivery, though I was surprised it came via Amazon when I ordered from Easy Care Solutions.

Oceniono na 5 z 5

I order products for a disabled friend who I help care for.I can not fault service and speedy delivery with instructions for safe place delivery.

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzęt medyczny
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Dostawca sprzętu i zapasów do szpitali
  4. Hurtownia artykułów higienicznych
  5. Dostawca sprzętu dla osób z ograniczoną mobilnością

Napisane przez firmę

Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on

EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK

Napisane przez firmę

Competitive Pricing & All-Time Promotions
We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
Flexible Care Subscriptions
A convenient auto-reorder service to ensure customers never run out of vital supplies.
Exceptional Customer Support
Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.

Fast and Reliable Service

Next Day Delivery and Free Shipping Over £100

Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

357 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great company to buy from value for the…

Great company to buy from value for the money.

29 marca 2026
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Odpowiedź od Easy Care Solutions

Thank you for your kind feedback! We're delighted to hear that you found great value for money with us. We truly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Delivered quickly

Delivered quickly - fast postage!!

6 kwietnia 2026
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Odpowiedź od Easy Care Solutions

Thank you for your feedback! We're pleased to hear that your order was delivered quickly and that you were happy with the fast postage. We truly appreciate your support and look forward to serving you again!

Oceniono na 5 z 5
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Odpowiedź od Easy Care Solutions

Thank you for your feedback! We're glad to hear you were happy with the quick turnaround from order to delivery. We appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Great supplier

This supplier Is cheaper than any other online supplier and has a quick delivery solution

7 kwietnia 2026
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Odpowiedź od Easy Care Solutions

Thank you, Mahesh, for your valuable feedback! We’re delighted to hear that you found our pricing competitive and our delivery quick and efficient. Your support means a lot to us, and we look forward to serving you again soon!

Oceniono na 5 z 5
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Odpowiedź od Easy Care Solutions

Thank you for your feedback! We’re glad to hear that your order was delivered on time and correctly. We appreciate your support and look forward to serving you again soon.

Oceniono na 4 z 5

Be aware of trying to increase your subscription

The website doesn't allow you to alter subscriptions, as it seems to be set at your original subscription order, so had a bit of trouble getting my subscription increased.
It is probably easier to add your new value subscription order, then delete the original one, as they were unable to do it in their back office either.

Good service, as shortfall posted out same day, when I pointed it out.
Thank you.

30 marca 2026
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Odpowiedź od Easy Care Solutions

Thank you for your feedback—we really appreciate it.

You're absolutely right that increasing a subscription can sometimes be tricky due to how orders are set up, and your suggestion is a helpful one for other customers. We're always working to improve this experience.

We're glad we could resolve the shortfall quickly for you and that you were happy with the service.

Thanks again for taking the time to share your experience!

Oceniono na 5 z 5

Easy to order just what I needed

Easy to order just what I needed
Delivered when said

3 kwietnia 2026
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Odpowiedź od Easy Care Solutions

Thank you for your kind review!

We're really pleased to hear that ordering was easy and everything arrived as expected. That’s exactly the experience we aim to provide.

We appreciate your support and hope to serve you again soon!

Oceniono na 5 z 5

Very helpful.

Great service as always and very quick delivery. Many thanks.

20 marca 2026
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Odpowiedź od Easy Care Solutions

Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊

Oceniono na 5 z 5

Easy to order just what I was looking…

Easy to order just what I was looking for. Competitive price and delivery the next day. Great service.

1 kwietnia 2026
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Odpowiedź od Easy Care Solutions

Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊

Oceniono na 5 z 5

Success Story

Simple, straight forward order process and delivery in very quick timescale.

31 marca 2026
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Odpowiedź od Easy Care Solutions

Thank you so much for your kind feedback! We're really pleased to hear you found the ordering process simple and the delivery quick. We truly appreciate your support and look forward to serving you again 😊

Oceniono na 2 z 5

Dissappointing experience

Dissappointing experience. Delivery very poor from Amazon. Delayed and delivered to wrong house number. Wish they use a different courier.
Though after relaying issue with Easy Care Solutions they agreed to reimburse the courier costs.

12 marca 2026
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Odpowiedź od Easy Care Solutions

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

We sincerely apologise for the delivery issues caused by the courier, including the delay and incorrect delivery location. While the delivery is handled by Amazon, we completely understand your frustration and appreciate you bringing this to our attention.

We’re glad we were able to assist in resolving the issue by reimbursing the courier costs. Your feedback is important to us, and we will continue to raise such concerns to help improve the service.

Thank you for your understanding.

Kind regards,

Oceniono na 4 z 5

Reasonable service…

Ordered and delivered within two days which is an excellent service
Website easy to use and easy to pay
Price could be better.

30 marca 2026
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Odpowiedź od Easy Care Solutions

Hello,

Thank you for your feedback.

We’re really pleased to hear that you found our service quick and our website easy to use—that means a lot to us. We also appreciate your comments regarding pricing, and we continuously work to keep our prices as competitive as possible while maintaining product quality and service standards.

Thank you again for your support, and we hope to serve you again soon.

Kind regards,

Oceniono na 4 z 5

The product is 4 star

The product is 4 star. Your delivery by Amazon not
worthy of 1 star. The delivery driver , despite explicit instructions where to leave the package , just dropped it over the driveway gate and keeps doing it. Appalling.

29 marca 2026
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Odpowiedź od Easy Care Solutions

Hi,

Thank you for your feedback — we’re really glad to hear you’re happy with the product itself.

We’re very sorry to hear about your delivery experience. That’s certainly not the standard we expect, especially when clear instructions have been provided. We’ve raised this with Amazon’s delivery team so they can address this with the driver and prevent it from happening again.

If you continue to experience issues, please let us know and we’ll do everything we can to help.

Thanks again for bringing this to our attention.

Oceniono na 5 z 5

Good value

Delivered on the date promised :) A very necessary product and good value :)

29 marca 2026
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Odpowiedź od Easy Care Solutions

Hi,

Thank you for your kind feedback — we’re so pleased to hear you found the product good value and that it arrived right on time!

It’s great to know it’s been useful for you 😊

Thanks again for taking the time to share your experience!

Oceniono na 5 z 5

The product is great

The product is great, I have been purchasing the large bed pads for over two years, delivery is always on time, and would recommend for cost effectiveness

18 marca 2026
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Odpowiedź od Easy Care Solutions

Hi,

Thank you so much for your continued support — it really means a lot to us! We’re delighted to hear you’ve been happy with the large bed pads over the past couple of years and that you find them cost effective.

It’s great to know our delivery has been consistently on time too 😊

We truly appreciate your recommendation and your loyalty — thank you again for your kind feedback!

Oceniono na 1 z 5

you wanted bank authorisation and sent…

you wanted bank authorisation and sent one time passcode to regular customer definitely the pits

28 marca 2026
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Odpowiedź od Easy Care Solutions

Hi,

Thank you for your feedback — we’re really sorry to hear about your experience.

The one-time passcode request is part of our payment security process, designed to protect our customers from unauthorised transactions. We understand this can sometimes feel inconvenient, especially for regular customers, and we truly appreciate your patience.

Your feedback is important to us, and we will take it on board as we continue to improve our service.

If there’s anything we can assist you with, please don’t hesitate to get in touch.

Kind regards,

Oceniono na 5 z 5
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Odpowiedź od Easy Care Solutions

Hi,

Thank you so much for your kind feedback! We’re really pleased to hear you were happy with our communication.

We truly appreciate your support and look forward to serving you again.

Kind regards,

Oceniono na 5 z 5
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Odpowiedź od Easy Care Solutions

Thank you for your feedback! We're really pleased to hear your order arrived as expected and on time. We truly appreciate your support and look forward to serving you again

Oceniono na 5 z 5

Subscription Delivery

Subscription Delivery is always on time! Thank you!

16 marca 2026
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Odpowiedź od Easy Care Solutions

Thank you for your kind feedback! We're delighted to hear your subscription deliveries are consistently on time. We truly appreciate your support and look forward to continuing to serve you

Oceniono na 5 z 5

Very competitive prices

Very competitive prices. However I am still awaiting my delivery. No email to confirm my purchase has been sent therefore no tracking. It was supposed to be next day delivery! I got a phone call from the company, who have confirmed the carrier has let them down, based on this I have awarded 5 stars.

26 marca 2026
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Odpowiedź od Easy Care Solutions

Hi, thank you for your feedback and for bringing this to our attention. We’re sorry to hear about the delay and the lack of confirmation email.

This isn’t the experience we aim to provide. Please could you send us your order details so we can urgently check the status and provide you with tracking information? We’ll do our best to resolve this as quickly as possible.

Thank you for your patience — we’ll get this sorted for you.

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