Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I liked the price. But after I left eztaxreturn($984 federal refund) I did this one and only got $888. Anyways, the instructions on CONTINUE are a bit less easy to understand than eztaxreturn cuz it... Zobacz więcej

Oceniono na 5 z 5

I experienced some difficulty in choosing the correct items to use. I called the help line provided by E-File and spoke with an extremely helpful person named Sadiqua (hopefully I spelled correctly).... Zobacz więcej

Oceniono na 5 z 5

Where do I began, my federal form was filled out incorrectly by me; not being experienced this happens. So, I received multiple rejections notifications from the IRS. In the many attempts I made to co... Zobacz więcej

Oceniono na 4 z 5

Free does not mean free. However, it is cheaper than other options, especially if you find coupon codes which seem to be common online. Also, they seem to be able to file online more easily than oth... Zobacz więcej

Informacje dotyczące firmy

  1. Oprogramowanie podatkowe
  2. Biuro podatkowe
  3. Pomoc w zakresie rozliczeń podatkowych

Informacje przekazane przez różne źródła zewnętrzne

Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.


Dane kontaktowe

  • 32082, Ponte Vedra Beach, Stany Zjednoczone

  • e-file.com

4,2

Dobra

Wynik TrustScore: 4 na 5

384 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Customer Service

Where do I began, my federal form was filled out incorrectly by me; not being experienced this happens. So, I received multiple rejections notifications from the IRS. In the many attempts I made to correct an error that was not clearly stated what the error was for I only received error codes that I needed to fix (????%**).So I made a call to IRS, who listened, could not advise or clearly tell me what the problem was, but instructed me to contact e-file, company in which I filed under. Thank God I was able to speak with "Sadiqa" not once, but twice with a call back I had to made. "Sadiqa" reviewed the error messages I was getting, reviewed the sections needed to be corrected and after 8 attempts: finally, the filing process was ACCEPTED by the IRS. Thank you, "Sadiqa" I can move forward with other concerns and life. I should sleep well tonight. "Sadiqa" you are a true plus to the E-File system. Keep up the great work!

2 marca 2026
Opinia niezależna
Oceniono na 5 z 5

E-file made easy

E-file for us was a very positive experience. The prompts were very helpful. We did our taxes in about a couple hours and got them back faster. This was our first time using E-file but we will be using it again and it is free to use. Thank you.

4 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Not sure if my federal return has been filed.

Cannot log in to my account. I need to know if my return has been filed. I need to print my return

13 lutego 2026
Opinia niezależna
Logo E-file.com

Odpowiedź od E-file.com

I am very sorry for the trouble you are having logging into your account. We have requested information from you through TrustPilot, but since you did not respond, we can only provide general help information here. Now, if the problem is that you can't remember your username, on our login page you should see a link which says, "Forgot Username", click this and follow the steps to recover your username. If the problem is that you can't remember your password, on our login page you should see a link which says, "Forgot Password", click this and follow the steps to recover your password. If you are still having trouble logging in to your account after recovering your username and password, please respond to our request for more information on TrustPilot or contact our support team and we'll be happy to assist you further.

Oceniono na 5 z 5

I was only on hold 30 seconds in late…

I was only on hold 30 seconds in late Jan and early Feb...
Sadiqa...
Answered both times..

She walked me through both issues I had in an attempt to fix my 2025 return.
I was at the issue and had it corrected in just minutes....

Well spoken and easy to understand.
Glad I filed with e file and I will be back in 2026!!

10 lutego 2026
Opinia niezależna
Oceniono na 2 z 5

Misleading Fees

What I dislike most about E-File is their hidden and non-disclosed fees. You think you are paying ONE reasonable fee, only to get hit with a much higher fee at the end. There is no transparency with them. The stated cost of the service was $42.63 to file a tax return, and then, at the end, they charged an additional fee of $53.29 bring the total cost of file from the quoted $42.63 to a cost of $95.92. Integrity is everything, and they do not show they have anything. This is the last time I will EVER use them. There are too many other providers who will not screw you over.

5 lutego 2026
Opinia niezależna
Logo E-file.com

Odpowiedź od E-file.com

I am very sorry for any confusion with this. Here is what I can see from your account:

It appears that you originally qualified for our Basic software and filed for free.

Then, once you needed to amend this return, there was a $39.99 charge (this is the cost for our amended tax software).

Unfortunately, the form that you added to your filing (a 1099-C) is not covered with the original software that you used or by the amended software, and thus you were upgraded to our Premium software which covers this form. The cost for this was $49.99.

Again, I apologize for the confusion with this. As a courtesy, we have gone ahead and refunded you the fee for our Premium Software ($49.99 + tax).

Please let us know if you have any further questions or need any further assistance.

Oceniono na 5 z 5

Keep it Simple Tax Filing with E-File

After researching several online tax preparation websites, I chose E-File due to its clear and simplistic design. Step by step directions are easy to follow and understand…even for a novice filing their first tax return. I had an immediate email confirming the process, and the following day another email informing me that my return had been accepted by the IRS. Highly recommend E-File!

1 lutego 2026
Opinia niezależna

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