Excellent service. Easy to order and good price. Kept informed on the order/delivery process. Arrived in perfect condition and on time/as expected. Would happily use them again
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ebikeshop recently supplied me with an Amflow PR Carbon. The bike is amazing and eBikeshop service superb- the bike came quickly despite it’s scarcity and was adapted for my disability needs professio... Zobacz więcej
What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Zobacz więcej
Ordered was advised delivery 29th. Was delayed and then told delivery the 30th DHL notified at 2am it was at delivery depot still no delivery. DHL useless
Informacje dotyczące firmy
- Sklep rowerowy
- również w kategorii:
- Hurtownia rowerów
- Naprawa rowerów
Napisane przez firmę
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Dane kontaktowe
Coxbridge Business Park, GU10 5EH, Farnham, Zjednoczone Królestwo
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
4,6
Doskonała
406 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 87% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
24 marca 2025
Very competitive price on the bike I…
Very competitive price on the bike I purchased. Very good communication and after sales.
Would highly recommended e-bikeshop.
22 listopada 2024
Opinia niezależna
E-bike professionals, for excellent service.
I received excellent advice and service when considering my purchase and the after sales service was also exemplary. I heartily recommend this professional team, for whom customer service at all levels could not be faulted. My personal experience was with Ben, Fred and Alfred. Thank you all.
3 marca 2025
Opinia niezależna
Faulty battery replaced without any…
Faulty battery replaced without any fuss under warranty
28 lutego 2025
Great service as ever
25 lutego 2025
Excellent brand new great quality…
Excellent brand new great quality fitted perfectly and the bike runs nice and smooth now saved me having to buy a new motor much appreciated thankyou. 😎😎
18 lutego 2025
Great experience dealing with e-bikeshop.co.uk
The company, and Josh in particular, was very helpful and responsive. It was easy to do business with them
19 lutego 2025
Good service and good bike
2nd time I have purchased an E-bike from this company and on both occassions I have received quick and excellent service. Last bike lasted me well for 10 year. No reason to think that my new will not last me many years. I have no doubt that should I ever have an issue, this company will do all they can to assist. I'd buy again.
2 stycznia 2025
Opinia niezależna
Everything just perfect.
I'm overjoyed with everything that e-bikeshop UK did for me when I purchased my amazing new Cube ebike from them, they couldn't have been more helpful when helping me with the frame sizes. The rapid delivery was another major plus as well. I will certainly be using e-bikeshop UK again for any of my cycling needs.
31 stycznia 2025
Excellent service
Very helpful with a small computer glitch. Very quick delivery - ordered late afternoon, arrived mid-morning the next day.
29 stycznia 2025
Good website and quick email help
Good website and quick email help. Parts shipped in a day.
29 stycznia 2025
Very helpful service and quick delivery
15 stycznia 2025
Excellent after sales service with very…
Excellent after sales service with very competitive price and good availability for the replacement chain guide for my Orbea Rise
10 stycznia 2025
Delivery let down
So looking forward to my spares and fitting over the weekend, you scheduled delivery with DHL, they sent me tracker but late Friday said it was now to be delivered the next working day and it was at the delivery depot. Their DHL next working day is Saturday, but no delivery, tracker still says at delivery depot.
Still waiting…hope it arrives Monday, I need the parts to get to work.
Update: DHL delivered Monday and parts fitted in 20 minutes and all good. Very Happy with parts and ordering no reflection on e-bike shop. Just DHL needs to deliver as promised and no opportunity to review them.
9 stycznia 2025
Odpowiedź od e-bikeshop.co.uk
Hi James, Apologies your delivery suffered a short delay with DHL. We have no contact from you to date, but please do reach out to us in the future in the first instance and we'll always do our best to assist. We can see we dispatched the item to you the very same day as you ordered it. We do rely on the delivery company to deliver items as detailed on our delivery page, these cannot be guaranteed as this is a 3rd party service. Unfortunately sometimes there can be delays outside of our control. We have since investigated this for you and can see the package did suffer a 1-day delay at the courier sorting hub, we understand this can be frustrating. We can see the package was successfully delivered to you today, the next working day, so all being well this is now resolved for you. However apologies again it didn't make it to you before the weekend. Given this page is for our service level and given the package was dispatched correctly and timely, would you consider updating your review of our service level and maybe adding your review to the shippers page instead?
As described
Good product arrived reasonably quickly but delayed 24 hrs by the weather which is no ones fault, would buy for them again in the future
7 stycznia 2025
Ordered my chain links and they were…
Ordered my chain links and they were delivered in less than 48 hours. Perfect!
10 grudnia 2024
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