Dutch Cargo Bike - Melbourne - Flagship Store Recenzje 

469
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team at Dutch Cargo are terrific! Great support and very quick to respond. It's the 2nd Cargo Bike I've purchased from them and I wouldn't think about going anywhere else.

Oceniono na 5 z 5

We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Hurtownia rowerów
  3. Naprawa rowerów
  4. Sklep sportowy
  5. Sklep sportowy (outdoor)
  6. Sklep z akcesoriami rowerowymi

Napisane przez firmę

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Napisane przez firmę

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Dane kontaktowe

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Doskonała

Wynik TrustScore: 5 na 5

469 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(469)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 108

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5
Logo Dutch Cargo Bike - Melbourne - Flagship Store

Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, really appreciate the feedback. Great to hear you were happy with both the product and the service. Enjoy!

— Dutch Cargo

Oceniono na 5 z 5

5 stars

Friendly and fast

14 lipca 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your review Tom :)

Oceniono na 5 z 5

Test ride with kids

We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up with a range of bikes to try. Dutch Cargo Bikes were terrific to deal with and I would recommend them to anyone.

11 lipca 2026
Opinia niezależna
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind review!

We’re delighted to hear that Yoga took the time to understand your family’s needs and helped you test a range of suitable cargo bikes. Choosing the right setup for a three-year-old and a nine-month-old is an important decision, so it’s great to know you felt well supported.

We really appreciate your recommendation and look forward to helping your family again.

Oceniono na 5 z 5

Perfect

Perfect! Everything went great and I can recommend the company

22 czerwca 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you, Annette! We’re very pleased to hear that everything went perfectly. We truly appreciate your recommendation and your five-star review!

Oceniono na 5 z 5

Purchase of Gocycle G4i

We purchased two Gocycle G4i from Dutchcargo. We came across this company as a supplier of a lightweight folding e-bike that suited our needs, particularly when travelling. We were able to negotiate a fair price based on multipurchase and were provided with a thorough induction and assistance with phone setup and operation of the bikes when we picked them up.
Staff were friendly and provided excellent communication and assistance.
Ongoing communication from the company suggest that they value their customers and are willing to provide ongoing support.

1 lipca 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you, Robert, for your thoughtful review and for choosing Dutch Cargo for your two Gocycle G4i bikes.

We’re very pleased to hear that the bikes suited your travel needs and that our team could assist with the setup, induction, and collection process. We truly value your business and look forward to supporting you with the bikes for many years to come.

Safe travels and happy riding!

Oceniono na 5 z 5

Yoga and the team were extremely…

Yoga and the team were extremely helpful in repairing my bike after it was recently stolen. He also assisted me in locating it and retrieving it. I'm extremely grateful!

28 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind review. We’re really glad we could help repair your bike after such a stressful experience, and even more pleased that Yoga was able to assist with locating and retrieving it.

We truly appreciate your feedback and are very happy to hear you’re back on your Urban Arrow again.

Best regards,
The Dutch Cargo Team

Oceniono na 5 z 5

Dutch cargo are an outstanding…

Dutch cargo are an outstanding professional and easy to talk to team that listen for my needs and advise accordingly and the follow up service is second to none. It isn’t sell and forget here it’s full care and responsibility. I will recommend Dutch Cargo to everyone wanting to buy a brilliant bike.

28 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much, Margie, for your wonderful review.

We really appreciate your kind words and are so pleased to hear you felt listened to and supported throughout the process. That ongoing care after purchase is exactly what we aim for, so it means a lot to receive this feedback.

Enjoy your brilliant bike, and thank you again for recommending Dutch Cargo. Cheers, Jurgen

Oceniono na 5 z 5

I recently bought a O2Feel iSwan bike…

I recently bought a O2Feel iSwan bike from Dutch Cargo. I am based in Adelaide and they were really fantastic in helping me choose the right bike, with phone calls and sending photos etc.
Purchasing the bike was really easy. They sent my bike to a local bike shop in Adelaide to assemble, which was really helpful. The local bike shop made sure the bike was set up correctly for me.
thank you Dutch Cargo

18 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much, Louise, for your lovely review.

We’re really pleased to hear that the process was smooth and that we could help you choose the right O2Feel iSwan from interstate. It’s great to know the Adelaide bike shop was able to assemble and set it up properly for you as well.

Enjoy your new bike, and thank you again for choosing Dutch Cargo.

Oceniono na 5 z 5

Dutch Cargo Melbourne are the best…

Awesome advice and service from start to finish
Yoga & Jurgen were both amazing to deal with, extremely knowledgeable around their products
I cannot recommend highly enough 🙏

18 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words and recommendation.

We’re really pleased to hear you had such a positive experience from start to finish. Yoga and Jurgen will be delighted to know their advice and support made a difference.

Enjoy the ride, and thanks again for choosing Dutch Cargo Melbourne.

Oceniono na 5 z 5

Excellent experience throughout.


• Quality products and knowledgeable, professional service
• Responsive communication and helpful guidance through the decision process
• Convenient virtual meetings for regional customers outside Melbourne
• Helpful real-use examples, videos, and practical advice for different cargo needs
• Honest support for choosing a non-electric Bullitt for daily commuting
• Smooth logistics and appreciated door-to-door delivery
• Thank you to Yoga for the support throughout and to Jurgen for the in-person introduction to the bike and cargo steering handling
• Great to see a company promoting practical, environmentally conscious bicycle transport beyond inner-city commuting — bringing modern cycling culture into coastal and regional everyday life

Very happy overall.

28 kwietnia 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much, Biba. We truly appreciate the detailed and thoughtful feedback.

It was a pleasure helping you find the right Bullitt setup for your needs, and wonderful to hear the virtual meetings, videos, delivery process and in-person handover all made the experience easy and enjoyable.

Yoga and I really appreciate the kind words and support. Wishing you many great adventures ahead with the Bullitt and cargo cycling in regional Australia.

Cheers,
Jurgen

Oceniono na 5 z 5

This is our second cargo bike now

This is our second cargo bike now. We used the first one we brought 6 years ago so much we needed a second for our family. They have a huge range of great quality bikes for every need. Customer service is 10/10. We trialed a bike even as we needed a lot of help choosing what configuration we needed with 3 kids now.

18 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much Stephanie. We really appreciate your kind words and continued support.

It is amazing to see your family grow with cargo bikes over the years, and we are so pleased we could help you find the right setup for three kids.

Enjoy the new bike, and thanks again for trusting us for your second cargo bike.

Oceniono na 5 z 5

Very easy to communicate and delivered…

Very easy to communicate and delivered a very high quality electric bike. Very satisfied.

7 maja 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thank you Huey, we really appreciate your kind review.

We are very pleased to hear the communication was easy and that you are happy with the quality of the electric bike. Enjoy the riding in New Zealand, and thanks again for choosing Dutch Cargo.

Oceniono na 5 z 5

Being able to test drive the bike prior…

Being able to test drive the bike prior with no pressure to buy was a big plus. Got a reasonable discount and the team were attentive and respectful.

22 kwietnia 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Hi Christian,

Thank you for the kind feedback. I’m really glad the no-pressure test ride helped and that the team looked after you well.

We appreciate your support and hope you enjoy the bike.

Regards, Yoga

Oceniono na 3 z 5

Was charged $30 delivery

Was charged $30 delivery
Postage on the received item clearly stated $15
Why is there a 50% markup on postage?

30 kwietnia 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for your message. The charge covers postage and handling, not postage alone. We’re constantly reviewing and refining these charges across our portfolio to keep them as fair and accurate as possible.

Oceniono na 5 z 5

Very diligent!

I took my urban arrow to a different shop twice, and they couldn't work out what the problem was, Yoga and the team at dutch cargo solved the issue easily and it only took a couple of phone calls, the arrange for my bike to be fixed home which was very convenient

20 kwietnia 2026
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Odpowiedź od Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Carlos — we really appreciate the kind review!

Glad Yoga and the Dutch Cargo team could get your Urban Arrow Enviolo hub issue sorted and make the home repair convenient for you. Enjoy the ride!

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