Dutch Bros Coffee Recenzje 

91
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

My location is wonderful but upper management has changed the muffin top I know and love to something akin to a disk disguised as food. Sure the texture and flavor is there it's likely a difference in... Zobacz więcej

Oceniono na 3 z 5

I ordered a golden eagle extra sweet with caramel around the cup whipped cream on the top with caramel a gray SUV cut in front of me. I was told to follow the black car. The gray SUV had my drink. The... Zobacz więcej

Oceniono na 3 z 5

Everytime when they have special things like little ducks or lately the frogs and when you work from early in the morning til afternoon, you don't have a chance to get something. Either on that day t... Zobacz więcej

Oceniono na 5 z 5

My experience is always great Anna has a great crew, Annabelle took my order today she always makes me smile and makes me feel like a friend not just a customer, a sweet girl with long braids, sorry I... Zobacz więcej

Informacje dotyczące firmy

  1. Kawiarnia
  2. Sklep z kawą
  3. Hurtownia kawy

Informacje przekazane przez różne źródła zewnętrzne

Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

91 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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2,8

Wszystkie recenzje

(91)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

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Oceniono na 1 z 5

Half a cup!!

Ever since I found Dutch brothers, I find their coffee most delicious.The one thing that I was very disappointed in the girl that took my order was rude. She looked like she was half asleep. They brought me out my coffee. I ordered a medium and I opened it because it felt really like and it was half a cup I Wanted to go back but I didn't wanna be that Karen, the long lines and what doesn't help is the fact that you have rude people in line. This was on Sunday, August 24th off of Sheridan and 80th in Denver, Colorado.

24 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

What the heck happened to my drink

What the heck happened to my drink? Ordered a strawberry colada rebel blended at the Athens, TX store. Did not look like the picture on their website/menu. Disappointing as that was 10 mins later the drink starting separating and looked like spoiled cream/out of date cream was used.
Nasty! I wish I could post pics.

19 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I just visited the Dutch Bros on…

I just visited the Dutch Bros on Litchfield.and bell in surprise. My drink.I was not happy with due to the consistency of I went through the drive through again.And selena selena gave me five star customer customer service. She's happy you can tell she enjoys her job. She immediately.
Had another one made for me which was perfect. She is an asset to your company.

12 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered my coffee "extra hot" & the…

I ordered my coffee "extra hot" & the girl taking my order repeated my order. When I received my coffee, the girl carried it to my car. It did not have a sleeve & I was able to drink it immediately. It was not extra hot as ordered. I gave a $1.00 tip due to my request. I would like my $1.00 returned! I had to microwave my coffee when I returned home. Thank you... Update- when I had my wife try the coffee when she removed the lid, I noticed it was double cupped so that took the place of the sleeve.

2 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Customer service

I visit Dutch bros every other day today on my visit @ 10991 northwest Frwy. I mention to David that they were running really slow wasn't their normal. His response was there's another coffee shop down the street.

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

The Dutch bros on market the girl…

The Dutch bros on market the girl taking order out side We went there around 11:30 and the girl taking orders was really rude we went to get in line and she said that the black car in the parking spot was there first so we backed up and try to tell her to pull up so we could be in line and then while we were waiting another white car pulled up and park in a parking spot on the other side of them and then some people walked up and got behind the car and then she takes the black cars order and then goes to the white car and we tried to tell her hey we were here before that car and she changed it from saying your behind the back car to were last super rude and we saw who was parked there
And we were just trying to get my daughter her birthday drink and we had a 20 dollar bill for a tip because we know it’s different doing a kids birthday and they just have to trust us so we wanted to show we were grateful for making her birthday special but we left and went to completely different coffee shop and gave them the $20 tip because they had a real line not saying oh the car that’s parked is the line and now we gonna do these other people that are in parking spots clearly after us. If we were supposed to park in a parking spot then we would’ve if she told us but we never knew that that was how the line worked. Worst experience. You guys just keep changing stuff and we’re sick of it. I know a lot of people think the same thing! Bentleys coffee is where it’s at regular line and super kind like how Dutch used to be.

10 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I order from the new location on Gibson…

I order from the new location on Gibson recently and regularly for my entire staff. Tonight, I had a 13-drink order that was placed online for pickup. I didn't mind the line I had to wait in, or the price I paid with tip. The customer service, however, was sub-par. My $85 dollar order was not to the standard of expectation and when I expressed my concern it was met with sacrarium and that was not appreciated. Upon return to by business it was determined that after all that a drink was missing from the order, so a return trip was made. When the drink was made and given to me the manager on duty not only responded in a rude fashion, but also had the audacity to respond with a question "you own a business around here don't you? Which one is it?" In an assumed attempt to retaliate in a negative manner. This is again, unacceptable in any compacity when offering customer service. This will absolutely be the last time we order from your establishment and will deal with your competitor down the street. I hope this can serve as a coaching moment on how to be better in the future.

24 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

Used to be so good natural real fruit…

Used to be so good natural real fruit now it all processed and dilutes into just water on smoothies
Now I guess moving to a conservative state will make it ok
The good brother is turning in his grave it’s real sad what greed does
Next they’ll probably change the name

24 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give zero reviews I would

If I could give zero reviews I would. I am so sick of this store getting my order wrong when you input it in your little computer and get it wrong when I get to the window and then give ME attitude like I did it. Specifically the store on Broadway/mlk. Your 'baristas'are over rated and rude especially at the rate you charge for drinks. Do better

1 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

I was so excited to get a shake after…

I was so excited to get a shake after getting my wisdom teeth out. I got the birthday cake shake and it was bland, she didn’t even put whip cream on it and on the website it was so colorful and pretty. Normally I have nothing but wonderful experiences but the lady that served us wasnt very nice. Do not recommend that matcha either, it takes like grass.

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service really rude…

Terrible service really rude disrespectful by Neveah I don’t know understand how somebody so rude can still hold a position in costumer service, always using foul language and always proceeds to never take my order, also handed my drinks really poorly and spilt in my car. In Yakima Washington

30 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

We ordered a perfect picture and a…

We ordered a perfect picture and a sugar free carmalizer they gave us 2 perfect picture my sister took back to the window and told them this isn't a carmalizer and they told her yes it was so then I had to get out and take it back up there and they were pissed because they had to remake what I wanted and the girls are very rude and that is the first time my sister had ever been to this Dutch Bros on Lacey Blvd in Hanford ca and she said they are rude. So I advise these girls need a lesson on customer service. And I go there everyday and that place is getting worse with attitude.

31 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Kiaya is the best cashier ever

Kiaya was the NICEST cashier EVER she saved us from going home with no drink useing her own money, she split into two cups for me and my friend so we didn't have to share germs again she was SOOO nice. She definitely needs a raise.

28 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

We love Dutch Bros

Dutch Bros. at 13792 Colorado Blvd. Thornton, CO 80602 are always on top of things! They are fast, efficient and are always so kind! We purposely go out of our way to this specific one because we have never had a problem with them and we have a store that’s much closer. The employees always seem to be in a good mood!

22 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

I would give Dutch Bros 000 stars.

I would give Dutch Bros 000 stars.. But....... I Ordered an Americano with extra shot... Nothing was right.. Coffee tasted old and weak... As I sipped I noticed foreign substances floating in the cup.. So nasty... Worst coffee and experience ever... Will never buy again!!!!

22 lutego 2025
Opinia niezależna

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