I left a longer review on the GGA Duduk A. They were helpful during an unexpected problem with the USPS. Will only order from Dudukhouse unless I'm physically in Armenia.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a duduk and the accompanying book. Both exceeded my expectations. They arrived quickly and didn't carry any hidden import fees. I'm a clarinet player and was able to produce a good sound "... Zobacz więcej
Reakcja na opinię
Sar sent me a really beautiful duduk, reed, reed case, and book, along with all the other resources online! I'm enjoying the heck out of my learning journey already.
Sar did a great job keeping me updated on the status of the order. The book arrived on time, just as he said it would. The guide is just what I’ve been looking for! I really appreciate how thoug... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dudukhouse is the largest online retailer of Armenian duduks, reeds, books, sheet music, and accessories. Our Canadian and Armenian offices ship worldwide fast with a 100% satisfaction guarantee.
Dane kontaktowe
18 King St E, Suite 1400, M5C 1C4, Toronto, Kanada
- (437) 889-8821
- hello@dudukhouse.com
- dudukhouse.com
4,8
Doskonała
241 recenzji
Zaprasza klientów do wystawiania recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Dudukhouse
Dear Mark,
Thank you for your review! We're delighted to hear that you find our products and service amazing. We strive to deliver excellence in both our products and customer experience. Your satisfaction is our top priority.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.
I have to pay dues to receive my pack…
Thank you for proposing a reimbursement. How can I send you my Fees payment proof ?
19 maja 2023
Odpowiedź od Dudukhouse
Dear Sylvie,
We apologize for any inconvenience caused by the unexpected import tariffs. We understand your frustration, as these charges were not explicitly mentioned during the ordering process. Import duties are imposed by your country's customs regulations, and unfortunately, we do not have control over these fees.
To express our understanding, we would be happy to reimburse a portion of the fees. We kindly ask you to provide us with the necessary documentation or proof of payment for the import duties totaling 77€, and we will process the reimbursement accordingly.
We value your satisfaction as our customer, and we appreciate your feedback. Please accept our apologies for any confusion or inconvenience caused. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I had 'the best' experience dealing…
I had 'the best' experience dealing with Dudukhouse. Their website was easy to use, and I felt confident from their information to go ahead and make my purchase from them. My duduk came in very good time. It is very beautiful and matches what was described online.
There were 3 pdf Beginner Guides which I downloaded but they were all actually the same guide.
5 maja 2023
Odpowiedź od Dudukhouse
Dear Les,
Thank you for your wonderful feedback! We're thrilled to hear that you had 'the best' experience with Dudukhouse. We strive to provide a user-friendly website and reliable information to ensure our customers feel confident in their purchases.
We're glad to hear that your duduk arrived in a timely manner and met your expectations in terms of its beauty and adherence to the online description. We take great care in accurately representing our products to ensure customer satisfaction.
We apologize for the confusion with the Beginner Guides. We appreciate you bringing this to our attention. Rest assured, we will rectify this issue promptly.
Thank you again for choosing Dudukhouse, and please don't hesitate to reach out if you have any further questions or need additional assistance. We're here to support you.
J'ai eu un très bon service
15 maja 2023
Odpowiedź od Dudukhouse
Bonjour Alex,
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez été satisfait de notre service. Chez Dudukhouse, nous nous efforçons toujours de fournir un service exceptionnel à nos clients. Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider.
Encore une fois, merci d'avoir choisi Dudukhouse. Nous espérons vous revoir bientôt !
Beautifull duduk reeds from dudukhouse
The reeds arrived earlier then planned! I have never experienced anything delivered with such care! And the sound of the reeds are very beautifull!
If someone is searching good quality reeds I recommand dudukhouse!
Thank you!
2 maja 2023
Odpowiedź od Dudukhouse
Dear Kevin,
Thank you for taking the time to write this wonderful review! We're so happy to hear that your experience with us was a positive one, and that you're enjoying the beautiful sound of the duduk reeds from Dudukhouse. We take great care in our packaging and delivery process to ensure that your reeds arrive in pristine condition and ready to play. We truly appreciate your recommendation, and we look forward to serving you again in the future.
Absolutely phenomenal reed
Absolutely phenomenal reed. It has transformed the playing for me, and fixed all of my intonation problems. If you are a beginner and labouring away but things aren’t working out, do consider upgrading to a decent reed like this.
13 kwietnia 2023
Odpowiedź od Dudukhouse
Dear William,
Thank you for your review! We are thrilled to hear that our reed has made a significant difference in your playing and intonation. We believe that having the right equipment, such as a high-quality reed, can make a big impact on your performance. We appreciate your recommendation to beginners and hope that more people will be able to enjoy playing the duduk with ease and joy. Thank you again for choosing our product!
Odpowiedź od Dudukhouse
Dear Laura,
Thank you for your review! We are glad to hear that you found our communication to be good and that you are satisfied with your instruments. We hope that you enjoy playing it and please don't hesitate to reach out if you have any further questions or concerns.
The chat with the customer service was…
The chat with the customer service was great and helpful.
The delivery was perfect and the product is beautiful.
Great
7 marca 2023
Odpowiedź od Dudukhouse
Dear Vanessa,
Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience with our customer service team and that you are happy with the delivery and the product itself.
If you have any questions or concerns in the future, don't hesitate to reach out to us. We are always here to assist you.
Thank you again for choosing our products.
Hayk Galstyan / GGA Duduk (in A)
The duduk arrived in the specified time period and it plays wonderfully. It came with two reeds, and I requested 1 soft + 1 medium if possible (both of them soft if not): I'm grateful that they sent me one of each, because I'm able to play with a more characteristic duduk sound on the medium one (though both of them are far better than the reeds I had been using previously).
I've been playing each reed for 20-25 minutes at a time to start out, and though the openings have widened a bit by that point, I could probably play them for at least 5-10 more minutes.
The pitch is good: the high A and high C are a bit on the sharp side, but from what I understand, that's to be expected, and after a few days of practice I'm now able to reliably play them in tune by adding right-hand fingers or adjusting my embouchure. Depressing only the first hole (without the thumb) results in a B quarter-flat, and it's pretty easy to bend it up to a B or down to a Bb. I'm able to bend the open C up to a high D (with both reeds), though it takes quite a bit of effort.
Overall, this duduk (+reeds) was what I was hoping it would be, and it has made me excited about practicing/playing again!!
1 lutego 2023
Odpowiedź od Dudukhouse
Dear Michael,
Thank you for taking the time to leave us such a detailed and positive review. We're thrilled to hear that your duduk arrived in good condition and that you're enjoying playing it with the reeds we sent. We're glad that the pitch is good and that you're finding it easy to adjust to play in tune. We hope that your excitement for practicing/playing will continue and that you'll enjoy your duduk for many years to come!
Odpowiedź od Dudukhouse
Dear David,
Thank you for taking the time to leave us a review. We're glad to hear that you were satisfied with the speed of delivery and the sound of your duduk. Please don't hesitate to reach out to us if you need any further assistance or have any questions in the future.
Duduk arrived in great condition
23 lutego 2023
Odpowiedź od Dudukhouse
Dear Thomas,
Thank you for taking the time to leave us a review. We're delighted to hear that your Duduk arrived in great condition. Please don't hesitate to reach out to us if you need any further assistance or have any questions in the future.
Great store with large selection of…
Great store with large selection of professional duduk equipment.
20 stycznia 2023
Odpowiedź od Dudukhouse
Dear Artur,
Thank you for taking the time to leave a review about Dudukhouse. We are glad to hear that you had a positive experience with us and that you appreciate the variety of professional duduk equipment we have in store. It means a lot to us and we are grateful for your support. If there is anything else we can help with, please do not hesitate to reach out. Thank you again!
Odpowiedź od Dudukhouse
Merci beaucoup pour votre commentaire positif! Nous sommes ravis que vous ayez trouvé ce que vous cherchiez à un bon prix. Nous travaillons dur pour offrir une sélection de qualité à nos clients, et nous sommes heureux de voir que cela se reflète dans votre satisfaction. N'hésitez pas à nous faire savoir si vous avez besoin de quoi que ce soit d'autre. Bonne journée!
I had a problem with a reed for my…
I had a problem with a reed for my duduk. I was given a refund by your staff to resolve the issue. I will purchase a new reed when they are back in stock. I am satisfied with the resolution of my problem.
25 stycznia 2023
Odpowiedź od Dudukhouse
Dear Ken,
Thank you for taking the time to share your experience with us. We're glad to hear that our team was able to assist you and provide a satisfactory resolution to your issue. We value your loyalty as a customer, and we look forward to your future purchases. If there's anything else we can do for you, please don't hesitate to let us know. Have a great day!
Safe Arrival Of Hard Duduk Reeds.
The Duduk Reeds arrived today: thank you. The Duduk Reeds were well-packed, also sealed, and without damage. Although the reeds have only arrived today, they are of excellent quality and this gives me confidence that they will perform well in play. Yours with best wishes, Andrew. P.S. Delivery takes a little longer usually than is to be anticipated, your end.
24 stycznia 2023
Odpowiedź od Dudukhouse
Thank you so much for your positive feedback, Andrew! We're thrilled to hear that your reeds arrived in good condition and that you're pleased with the quality. We take great care in packaging our products to ensure they arrive safely and without damage.
We're glad to hear that you're confident that the reeds will perform well in play. The Duduk is a beautiful instrument and we're happy to be able to supply high-quality reeds to help enhance your playing experience.
We apologize for any inconvenience caused by the delivery taking longer than expected. We strive to get orders out as quickly as possible and will look into ways to improve our shipping times in the future.
We appreciate your business and your kind words. Should you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority.
Duduk exactly as described
The instrument I ordered arrived earlier than expected. It was wrapped beautifully to ensure no harm during delivery process. All items were accounted for. The only problem was the stain was not completely dried and needed to cure an extra day in the air. But it still would have been early with this extra day.
8 stycznia 2023
Odpowiedź od Dudukhouse
Dear Sharon,
Thank you for taking the time to leave us a review and for your positive feedback on the prompt delivery of your instrument. We are glad to hear that it arrived in great condition and that all items were accounted for. We apologize for any inconvenience caused by the stain not being completely dried. We appreciate your understanding and patience in allowing the stain to cure an extra day. We value your satisfaction as our top priority and are always looking for ways to improve our products and services. Thank you for choosing us and we hope to have the pleasure of serving you again in the future.
Amazing customer service!
26 grudnia 2022
Odpowiedź od Dudukhouse
Dear Adrian, thank you very much for your kind words.
I would recommend Dudukhouse to anyone…
I would recommend Dudukhouse to anyone who is looking for a quality instrument and a company with outstanding customer service. They were very helpful with questions over the phone and went above and beyond my expectations in the purchase and delivery of my grandson's duduk!
27 grudnia 2022
Odpowiedź od Dudukhouse
Dear Linda,
Thank you so much for your kind words and for taking the time to leave us such a positive review. We are delighted to hear that you had a great experience with our customer service and that you are happy with the quality of the instrument you purchased. We pride ourselves on providing excellent customer service, and it is great to hear that it was reflected in your experience. We are thrilled that you are satisfied with the purchase and delivery of your grandson's duduk and we hope that he will enjoy playing it for many years to come. We really appreciate your recommendation and we hope to have the pleasure of serving you again in the future.
Great Experience & Instruments!
Shipping was fast to the US. Packed perfectly, and the duduk and reeds were exceptional! I highly recommend Duduk House!
3 stycznia 2023
Odpowiedź od Dudukhouse
Dear Greg,
Thank you so much for your positive review and for taking the time to share your experience with us. We are thrilled to hear that you are happy with the fast shipping, perfect packing and exceptional quality of the duduk and reeds you received. We take great care in ensuring that our instruments are packed and shipped to the highest standards and we are glad that it met your expectations. Thank you for choosing Dudukhouse and we hope to have the pleasure of serving you again in the future.
Odpowiedź od Dudukhouse
Dear Matthew, thank so much for your kind words and review!
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