I bought something and it never arrived, even long after the delivery window. No reply from customer support phone or email. Had to do a chargeback.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Item ordered was not designed for the UK market. But they insist that was within their small print. When you buy something inn the UK for UK consumption. You'd expect the electrical connection to be a... Zobacz więcej
Reakcja na opinię
Di recente ho acquistato la memoria RAM Kingston FURY KF560C36BBE-32 (kit da 32 GB, DDR5-6000 MHz, CL36) da Duckstoretech e devo dire che è una delle migliori esperienze di acquisto online che a... Zobacz więcej
Esperienza terribile; ordinato Mi pc HP del valore di 1,2k ca mai arrivato, nessuna risposta al telefono, alla chat e alla pec; fatta procedura per recupero credito; alla fine mi hanno rimborsato. Ma... Zobacz więcej
Informacje dotyczące firmy
- Hurtownia sprzętu AGD
- również w kategorii:
- Serwis sprzętu AGD
Napisane przez firmę
At Duckstoretech.uk, we are passionate about bringing the latest and most useful tech products to our customers at competitive prices. Whether you're searching for electronics, gadgets, accessories, or smart home solutions, we offer a carefully selected range of items designed to meet your everyday needs. Our mission is simple: to make online shopping easy, affordable, and reliable. We take pride in our fast and secure shipping across the UK, ensuring that your order arrives promptly and in perfect condition. Our dedicated customer service team is always ready to help with any questions or concerns, providing responsive and friendly support before and after your purchase. We believe in transparency, quality, and customer satisfaction. That’s why we only list products we trust, from suppliers we’ve vetted, and offer detailed product descriptions to help you make informed choices. Our growing base of happy customers is our biggest motivation. At Duckstoretech.uk, your shopping experience matters. From tech lovers to casual buyers, we’re here to help you find exactly what you need — with confidence and ease. Thank you for choosing us. We look forward to serving you and exceeding your expectations.
Dane kontaktowe
21 Bridge Street, PE16 6RD, Chatteris, Zjednoczone Królestwo
- +447878665448
- customerservice@duckstoretech.uk
- duckstoretech.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 11% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Avoid at all costs!
Avoid at all costs!
I would avoid purchasing anything through this company. They took my money and I never received the product and they never refunded me.
1 Problem - delivery to EU
The product was at really good price at the time. The delivery was problematic, no tracking and the product came a whole one week later - this was about as much as told myself I'd wait before I ask my money back.
In the end, all is good what ends good.
Do not touch these people with a barge pole
Here is a full narrative of my experience with this outfit. Some other reviewers have described them as scammers. Responses (much later) seem to indicate those people got refunds. If it’s not some sort of scam they are definitely dodgy and not to be trusted. As others have suggested, they appear not to be genuine stockist of goods but perhaps some sort of 3rd party seller/middleman obtaining goods from Europe.
A previous reviewer commented on goods having EU plugs. It does mention this on the specifications and I’m not too bothered myself. A couple of quid for an adaptor is no big deal if I ever get my order, but it does show how they are anything but the legitimate UK firm their website would have you believe they are.
First tried to order on 7 January but their website went down with a 503 error. Didn’t think much of it, but it should’ve been a red flag.
Went back following day, completed the order and got to payment stage. I rarely keep physical cards on me these days so selected ApplePay. It said the device I was using (iPhone) was not compatible with ApplePay! Again, should’ve been a red flag, but instead I just went for Klarna instead (which had no problem recognising my device as being ApplePay compatible.
So paid for the order and everything was confirmed with a 5-8 working day delivery period. A bit slow for 2026 I thought, but again no big deal.
So we we get almost to the end of the delivery period and I still hadn’t had a notification of dispatch let alone likelihood of delivery. I emailed them and to my surprise received a reply in a few minutes saying dispatch would happen the following day (16 January).
I could have considered increasing my 1* review to a 2* for how quickly they got back to me if I’d have been writing this review back then.
Now however, I know better. It was a complete lie. Total fob off attempt with no intention of actually doing so whatsoever.
So having heard nothing further by yesterday I gave them until the end of the day to dispatch the order - it’s now almost a fortnight since I placed it - or cancel it and issue a refund.
True to the experience of other posters here, no swift response this time, in fact nothing at all.
I’ve been in touch with Klarna to report them.
Very poor
Very poor, ordered LG sound bar since November 2025, yet to see the item,sent emails got no response, called the phone number, no respond. Very very poor .

Odpowiedź od Duckstoretech
Product arrived as described
Product arrived as described. Customer service was not used as it was not needed. Thank you.
sadly
sadly, there are no lease than one star to give. have very bad service and believe they dont have stock. just waiting for your order more than 8 days then sent to you email saying Processing in progress your order .
dont trust this company. even when they refund me after while. bad service

Odpowiedź od Duckstoretech
Service client fantôme
J'ai passé une commande la première semaine de décembre pour offrir à Noël , je n'ai rien reçu pour le 25 décembre. J'ai donc décidé d'envoyer un mail pour savoir où en été ma commande car depuis le 15 elle est en préparation, on est la 2e semaine de janvier et je n'ai toujours de réponse et ma commande est toujours en préparation. Un service client fantôme. À éviter !!
Scam, ordered hob, never arrived. Claiming from Credit Card.
Scam. Ordered hob. Received order confirmation, then nothing. Sent email, and a shipping notice was recieved, then nothing. No courier messages. Contacted again through email no reply. Tried calling multiple times, it rings out an then gets cut-off, I assume they block the number you provide. Claiming from the credit card company, lesson learned.

Odpowiedź od Duckstoretech
Scammers for sure
Ordered a watch in first week of nov 2025, received order confirmation and after that nothing. Called and sent emails several times and got reply once that «due to courier company problem we are little bit late but now we have shipped the order» but actually there’s nothing & since then they never replied. They are scammers for sure.
Worst ever online shopping experience.
Never go for them.

Odpowiedź od Duckstoretech
PARFAIT ++++++
"SCAM WARNING!"
This company is a con. Don't fall for them. They take your money, and deliver no goods.
I ordered a pc case for £106, after 21 days the item has still not arrived, even though customer support has told me it's been despatched.
They are scammers.
"SCAM WARNING!"

Odpowiedź od Duckstoretech
Item ordered was not designed for the…
Item ordered was not designed for the UK market. But they insist that was within their small print. When you buy something inn the UK for UK consumption. You'd expect the electrical connection to be a UK plug and not a euro two pin plug!! When asked about a refund as this was not what was expected. I was told after numerous emails That i would have to pay for the return shipping. My strong advice is stay clear all isn't what it seems.

Odpowiedź od Duckstoretech
a encomenda nao chegou
a encomenda nao chegou ,a seur da indicação que ainda não tem encomenda com o número que nos indicou . Após 8 dias e 3 contactos .
Sabemos rastrear muito bem encomendas, não somos nós é que fazemos o contato com os distribuidores
E mesmo essa informação que tem de dar , a SEUR.
Grata.
LOGISTIC OPERATOR
17776981-QT
Out for delivery
The shipment is being delivered.
13/11/2025 | 07:59
On delay
The shipment has been delayed causing a possible delay in delivery.
12/11/2025 | 12:45
In transit
The shipment is in transit.
11/11/2025 | 20:16
The shipment has been received at SEUR's facilities of origin.
11/11/2025 | 18:55
Notified
The shipment has been registered.
10/11/2025 | 18:34
sendo que a encomenda tem data de 3

Odpowiedź od Duckstoretech
My items were delivered in one piece…
My items were delivered in one piece and for the low price. I'm glad with that.
very very poor communication.....still…
very very poor communication.....still no delivery yet after been ad for 3-5 working days i would strongly advise people not to use this sight
If I could rate this minus I would……
If I could rate this minus I would… purchased a tv on this site 14th… today 26th and still no TV delivered. I have emailed them everyday for the last 5 days… no reply… no tracking number was provided. Very unprofessional business no quality of customer support.
Tutto perfetto,prodotto arrivato ben…
Tutto perfetto,prodotto arrivato ben imballato e nei tempi previsti,non ho avuto bisogno di scrivere nessuna mail all'assistenza in quanto ho ricevuto le varie mail di notifica.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







