Knightsbridge Sleep Solutions LLC Recenzje 305

I’ve used this chin strap nightly for a week, averaging 7–8 hours per night, and it’s a clear improvement over standard designs. The dual-band system pulls upward instead of backward, which keeps the jaw in a neutral position—no soreness or tension in the morning.

Compared to a basic single-strap model I used previously, this one distributes pressure better and doesn’t leave marks on my face, even after a full night. The materials feel durable without being overly tight.

It also feels like the product was designed by people who understand real user issues. Customer support was responsive and helpful when I had sizing questions and other concerns.

Overall: more comfortable, better engineered, and easier to use consistently than typical chin straps.

The premium version. With open ears is incredibly poor. Cheaper version works better but the premium shouldn't even sold it's that bad

I emailed three times and no response. Further, it’s been a month and I have yet to receive the product.

I ordered the dual band chinstrap and paid $50 for the fastest shipping and was told it would arrive in three days. After the supposed delivery date passed, I checked the order status and they had shipped it with a low budget delivery service which stated that they had not even picked up the package and it would not be delivered for three weeks. I have been trying to contact the company for several days, and they do not even respond. If I could give zero stars I would, but unfortunately I have to give one star to write this review.

I have not received the product I ordered because of supply problems. Delivery is now a month overdue but the supplier keeps reminding me to let you know how satisfied I am. I still have no information on when to expect delivery.

I ordered the chinstrap on 2/9/26. It's over a month later and I still have not received it.

There are enough 2 things to note here.
1) I have been using a cPAP for 30 yrs, and have tried over the years to get a good seal at night. Now I als have a mouth guard for teeth grinding. My mouth has been SO dry because of this. BUT NO LONGER. Mathis dual chin strap is outstanding. I have not had ANY dry mouth since getting this. My sleep is better and I am sleeping through the night.
2) I had an issue with delivery of my chin strap after I ordered it. I sent an email to support and I literally got a phone call within an hour of sending the email. Not only that, but I did this around 8:00 pm. I received profound apologies along with a new one being expedited to receive it the next day and I did get it. Unbelievable service.

Very much at ease

It's a full hat with sides, but it works. Regular chin strap causing issues including a dent in my head that took a long time to go away.

I am a challenged CPAP user. I have tried many options with therapy that has cost many hundreds of dollars. It is rare that Knight Bridge Sleep Solutions stands by their product working to solve a major problem of mouth leaking. If the chinstrap doesn't work they offer a replacement or return. I appreciated a quality company that stand behind their product.

The angle that the straps are attached due to the ear openings makes it not line up with your chin and allows it to slide forward even if you pull it extremely tight. This totally defeats the purpose of the chinstrap. I like the ear openings because the strap without the openings is hot.

I measured my head carefully and these are so much too large and straps too long they don’t meet the Velcro. I can’t use them, I will need to size down dramatically, perhaps a new type of measuring?…………edit……. The dual strap customer service contacted me, we will exchange them for a smaller size

I understand the delay in receiving the product from your vendor was due to circumstances beyond Knightsbridge Sleep Solutions control, and the company did a good job in communicating the delay in shipping to me. In the future, the company should request a cell phone in the shipping information as I used my landline phone number, thus unable to receive text messages from Veho shipping. I wasn't sure whether the delivery would be from UPS, FedEx, USPS or a small vendor such as Veho. There needs to be a place in the shipping instructions for more detailed information such as type building or complex, location of delivery, etc.

It works well, but had to buy the black because they were out of white. It stained and completely ruined my pillowcase.

I couldn't wear it. It was too confining and reduced my ability to sleep. I do like the idea, maybe if the cap was more of a breathable mesh material.

Lousy customer service. Reached out three times for refund under their strict guidelines but never heard a word back from them. I'd avoid this company.

I have always waited for a product to arrive before writing a review, but not this time! Fantastic customer service from Abby! I mentioned that I was worried the medium size not fitting my small head so asked if there was a way I could pad under the straps to make it fit? The response?"We can make a small one for you". But thats not all. She also gave helpful advice when I mentioned I get sore ears with pillow pressure, and when the delivery fee was more than quoted, which she warned may be a possibility, did not invoice me for the balance. And It is on its way within 3 days of my order. I already heard so many great things about knightsbridge
from trusted sources that I feel pretty confident this product will help.

The chin strap itself is comfortable, ut it has problems. It goes way too far down the back of your head. This interferes with my face mask, causing air leaks. It falls too far over your forehead, and when you tighten the straps, it pulls over your eyes, causing discomfort. People say it is hot, but I've never had that problem. Customer service is excellent, but the mask needs re-engineering. The cost is very high IMO.