Customer service was amazing after I made a mistake in my initial order. They quickly and efficiently solved my problem. Still waiting on my product, which I only ordered yesterday, but I know it's g... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Zobacz więcej
Reakcja na opinię
Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Zobacz więcej
Reakcja na opinię
This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dane kontaktowe
651 North Broad Street, 19709, Middletown, Stany Zjednoczone
- hello@dropguys.com
- dropguys.com
4,7
Doskonała
524 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
GREAT customer service
I ordered the wrong size items by mistake. I emailed the company and they immediately emailed me back with an order confirmation for the correct size items at no cost. This was super helpful and courteous of them, and it made me feel much better because I was having several personal issues at this time. The products are high quality and they arrived in great condition with no problems. I appreciated how easy they were to apply to my device.
12 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Grace,
Thank you so much for sharing your experience. We’re really glad we could help make things a little easier for you during a stressful time, and that your new items arrived safely and fit perfectly. It means a lot to know our products and service made a difference!
— The Dropguys Team
Drop Guys Has Great iPhone Products!
Drop Guys has quality products for my iPhone and an awesome customer service that resolves issues quickly!!!
10 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi William,
Thank you for the kind words! We’re thrilled to hear you’re enjoying your iPhone products and that our team could help quickly when needed. Hearing feedback like yours makes our day!
— The Dropguys Team
Saved my phone so many times
Saved my phone so many times. I don’t buy cases or screen savers anywhere else.
22 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Helena,
Wow, we’re so glad to hear your phone has been saved so many times! That’s exactly why we make these cases and screen protectors — to give you peace of mind knowing your device is protected. Your support means a lot to us!
— The Dropguys Team
Following through with the customer.
8 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you, Mark! We appreciate you noticing our commitment to following through — providing great service every step of the way is what we strive for.
— The Dropguys Team
A high quality, lightweight phone case
I was gifted a iPhone 17 Pro Max and wanted to protect it I did my research and decided on dropguys case. It may be a little more pricey, but I wanted to make sure my thousand dollar investment was safe. I received a free lens protector and screen protector with my case so feel this was a really good deal.
8 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you for your kind words, Sue! We’re so glad you’re happy with your iPhone 17 Pro Max case and the included screen and lens protectors. Protecting your investment is exactly what we aim to do!
— The Dropguys Team
Great experience
Great experience. The communication from order to delivery was really good, the products were obviously high quality when I unpackaged them, and so far, I love how they are performing and protecting my iPhone.
6 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you for sharing your feedback, Jeff! We’re thrilled to hear that you had a smooth experience from order to delivery and that your iPhone is well protected with our products.
— The Dropguys Team
I received wrong order.
I received wrong order.
They will respond very kind message and care after I send the message.
And really understand feeling for customers.
3 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you for sharing your experience, Kazuki! I’m glad our team was able to respond kindly and take care of the mix-up with your order. We truly appreciate your patience and are happy to hear that you felt supported throughout the process.
— The Dropguys Team
DO NOT BUY..
DO NOT BUY... over paid for a product. Phone still might break if dropped and they will offer you a coupon for an overpriced case. Adding ... this is a lie
Dropguys offers a "100% protection or your money back" guarantee, promising to refund the cost of the case if your phone breaks while inside it, as shown on their full-package page. They also provide a 5-year warranty on their cases.
5 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you for your feedback, Diane. We’re sorry to hear that you’re disappointed with your experience.
Our team always aims to clearly explain our warranty coverage and how it works when assisting customers.
We apologize if our resolution did not meet your expectations. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
— The Dropguys Team
I had an issue with my case and…
I had an issue with my case and customer service got back with me very fast !! Issue was resolved and I am a customer for life. Kahmille was very helpful and polite and resolved my complaint. These guys Rock !!! Great products.
5 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you so much for your kind words, Jim! We're really glad we could help resolve the issue quickly. We truly appreciate your support and are grateful to have you as a customer.
— The Dropguys Team
I dropped my phone after I put the case…
I dropped my phone after I put the case on and it didn’t break. It is not cheap feeling, seems sturdy. I was willing to spend more to have a good case for a phone over $1000. I don’t know why people buy a $1600 phone and spend $10 on a iPhone case for protection. I love this iPhone case and comes with a screen protector. I got the clear so you can see the beauty of the phone.
5 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Thank you for sharing your experience, Christine! We're so glad to hear the case protected your phone and that you're enjoying the quality and design. It means a lot that you chose our case to protect your device, and we appreciate your thoughtful feedback. Enjoy showing off your phone with the clear case! 😊
— The Dropguys Team
Odpowiedź od Dropguys
Thank you for your feedback, Shelbys! We're glad to hear our team was able to assist you promptly. We truly appreciate your support and hope to serve you again in the future. 😊
— The Dropguys Team
Highly rated by Wirecutter
Highly rated by Wirecutter. Excellent product. Shipped quickly. Understandable installation directions. very good customer service.
25 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Esprit,
We’re so glad you found us through Wirecutter and that everything — from shipping to installation to customer service — met your expectations!
Thank you for your kind words and for choosing Dropguys. We truly appreciate your support!
— The Dropguys Team
quick responses
quick responses, great overall, even on a Sunday, very impressed
1 marca 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Paula,
We’re so glad you were impressed with our quick responses — even on a Sunday! 😊 We always aim to be there when our customers need us.
Thank you for your kind words and support!
— The Dropguys Team
Dropguys have Excellent customer…
Dropguys have Excellent customer service. They monitor & Reply to customer emails. They sell a great Quality protective case ! I have an iPhone 17. Their cases hug the phone without any interference with the functions of the phone. Highly recommended.
25 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Gerry,
We really appreciate your kind words! It’s great to hear you’re happy with both the customer service and the quality of your iPhone 17 case. We work hard to make sure our cases fit perfectly without interfering with any functionality, so that feedback means a lot.
Thanks so much for the recommendation and for choosing Dropguys!
— The Dropguys Team
Great products!
Easy to order. Fast shipping. Well packaged. Ordered a screen protector, case, and lens protector. All were easy to install and great quality.
12 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Melissa,
Thank you so much for the great review! We’re glad ordering was easy, shipping was fast, and everything arrived well packaged.
It’s awesome to hear the case, screen protector, and lens protector were all easy to install and met your expectations for quality. We truly appreciate your support!
— The Dropguys Team
Did not receive my items from Dropguys
I ordered iphone 17 pro ultra slim case and the lens protector from Dropguys, which has high ratings. It cost 83.97. They sent me a one package which. had the outer bracket and the "free" screen protector, but not the two main pieces I ordered. No explanation that this was package 1 of 2, but I never received notification as I did on the first package of its delivery to our building's secure lockers. Received first package on January 13, 2026. Company later told me second package was selivered the folloowing day, but it was not. Lockers are locked. Never was notified. Person responded, but then when I emailed what happened, thher was silence, which has continued for nearly two weeks. Horrible customer service, and of course no phone number,and there is a non-functioning chat feature. DO NOT ORDER A phone protector from Dropguys. I have had two great experiences with Otterbox.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Samu,
We’re truly sorry for the frustration this caused. We want to clarify that we have been responding to your messages throughout the process, but it’s possible some of our replies may have landed in your spam or junk folder.
That said, we understand how concerning it is when a package appears missing — especially with secure lockers involved. While we’ve already resolved this in our most recent conversation, we still sincerely apologize for the inconvenience and the stress it caused.
We appreciate you bringing this to our attention and giving us the opportunity to make it right.
— The Dropguys Team
The seller responded quickly!
The seller responded quickly and resolved my issue without a lot of red tape and hassles!
I recently had to deal with Simple Human for a similar issue and their system was a big pain requiring sending them videos of the defective product!
15 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Nicholas,
Thank you so much for sharing this! We’re really glad we could respond quickly and resolve everything without putting you through a long, complicated process.
We believe getting help shouldn’t feel like jumping through hoops — so it means a lot to hear that the experience felt smooth and hassle-free on your end.
We truly appreciate you taking the time to leave this review and for giving us the opportunity to make things right. If you ever need anything else, we’re always here to help!
— The Dropguys Team
The fit was perfect
The fit was perfect, feels good in the hands and so far no problems with my wireless car charger.
13 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Bucky,
Thank you so much for your review! We’re thrilled to hear the fit was perfect and that the case feels great in your hands — that’s exactly what we aim for.
It’s also awesome to know it’s working smoothly with your wireless car charger. That seamless compatibility makes all the difference!
We really appreciate you taking the time to share your experience. If you ever need anything at all, we’ve got you covered. 😊
— The Dropguys Team
Shrek Proofed Husband’s New Phone
Got everything I needed for my husband’s new apple 17 pro max. My husband is very rough with everything so needed to “Shrek Proof” his new phone. The clear case was easy to install, and shows off the beautiful orange color of his phone. Didn’t even know about the camera lense cover but glad I got it. Other people noticed it and thought it was great idea. And finally the glass cover, I didn’t understand the instructions at first, but once I figured it out, it went on perfectly! No bubbles to push out! Totally impressed by all 3 items I got!
11 lutego 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi there,
“Shrek Proof” absolutely made our day. 😄💚 We love that you geared up your husband’s new iPhone 17 Pro Max with the full protection setup!
It’s awesome to hear the clear case shows off that beautiful orange color while still keeping it protected — and that the camera lens cover ended up being such a pleasant surprise. We agree, it’s one of those little upgrades that makes a big difference!
We’re also so glad the screen protector worked out perfectly once you got it lined up — no bubbles is always a win 🙌
Thank you for trusting us to help protect his new phone, and for sharing such a fun review. We truly appreciate your support!
— The Dropguys Team
Excellent iPhone 16 Pro Max Case
I purchased the iPhone 16 Pro Max Ultra Slim Clear Case. I researched highly rated cases as I wanted my new phone well protected. I found that DROPGUYS cases were highly rated on several different platforms. I am very pleased with the fit and quality of my case. I would highly recommend DROPGUYS cases. They have excellent customer service, as well.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Dropguys
Hi Kimberly,
Thank you so much for your thoughtful review! We’re thrilled to hear you’re loving your iPhone 16 Pro Max Ultra Slim Clear Case and that it met your expectations after doing your research.
Providing both premium protection and excellent customer service is exactly what we strive for, so your recommendation truly means a lot to us.
We appreciate your support and are always here if you need anything! 😊
— The Dropguys Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.