Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company will give you a website and they will answer all your questions. Unfortunately, the answers are far from reality, even after sending screenshots of my FB ads, they were incapable of helpi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dropbuild really helped me get started in e-commerce when I didn't know where to begin. They built a professional store and guided me through setting up ads. I started seeing sales pretty quickly, and... Zobacz więcej

Oceniono na 5 z 5

It was an absolute pleasure working with Nick and his team. Our Shopify store design, logo, video ads and posts for social media are perfect! Nick goes above and beyond to deliver the best service, co... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I'm amazed at how this company has been unfairly criticized. In my experience, Dropbuild stands out as the only genuinely trustworthy dropshipping agency on the market. Unlike all other "fake gurus" w... Zobacz więcej

4,0

Dobra

Wynik TrustScore: 4 na 5

45 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Horrendous buying experience

Horrendous buying experience. Firstly the products are cheap Chinese items with long shipping times of 15+ days which will put a lot of buyers off, to begin with. Secondly, the information given on how to set up the ads is outdated, the Facebook ad center has obviously been through many updates since these notes were put together. A lot of the options within the Ads manager are not mentioned in the Ad instructions and some of the information given in Dropbuilds instructions are now not available at all now in the Ads manager. All instructions on setting ads up were followed as closely as possible and they did not work they generated x2 sales in a number of weeks, I even employed the services of a Facebook ads professional they still did not work.

I reached out to Dropbuild regarding the discrepancies in the ads setup information given, and the new ad options within the ads manager and they were unfortunately not very helpful.
I left an initial review of my purchase on here and Dropbuild reached out to say that they can review the ads and set up new ones and monitor them to see how they get on, I thought this was a great offer so decided to delete my review, they asked for my personal Facebook login details to gain access which I was a bit reluctant to do I eventually sent the details and they simply stopped responding, I sent 3 emails over the space of a week but it seems that due to the fact I had now removed the review they had backtracked on the initial offer of help and were not responding. I sent an email to say that if they didn't respond I would have no choice but to make the initial review live again, low and behold they respond within 24 hours with a very threatening email from a law firm threatening legal action for defamation if I was to leave a review, and stating that my 'lifetime support' had been canceled just because I was asking them to do what they had promised to do in assisting with the ads. Reading between the lines this could be the reason that they have very few negative reviews if they threaten anybody who is going to leave a negative review against them with legal action a lot of people would be reluctant to do so. Think very carefully before deciding to enlist their services. This purchase has been a complete waste of money and they did not come through on their 'lifetime support' offer at all.

EDIT - Well unexpectedly and quite bizarrely Dropbuild has just issued a response to my review which was left 5 months ago. It has taken them 5 months to come up with the absolute pack of lies in their response. If anybody is duped into purchasing this service you will see that none of the vendors deliver in 5 days as per the claim. You will also see that the step-by-step instruction videos were not created by drop build at all, they have simply taken generic third-party videos available on Youtube the information of which is completely outdated. it's very interesting they say that they checked my ads and found they were set up wrong, as they were set up following the very same outdated step-by-step videos that were sent, it's almost laughable as they are essentially confirming that the instructions do not work and are outdated due to Facebook ad updates.

The claim about threatening one of their employees is completely false with them being based in the USA and me being in the UK I'm not sure how I was supposed to threaten them by getting a plane over perhaps? Absolutely ridiculous and if anyone would like to contact me directly I will share the email trail which shows the entire conversation which will show that this company is not to be trusted and frequently will lie.

I actually threatened to leave one negative review due to the company failing to respond to multiple emails requesting assistance in attempting to make use of my 'lifetime guarantee'. The company failed to respond and ignored all emails, interestingly until I advised that if I didn't receive a response I would have no choice but to leave a review of my experiences. They all of a sudden sprang into life and I received a legal letter threatening me with legal action if I was to go ahead and leave a review, I responded to this ridiculous attempt at bullying someone into not leaving a review of their negative experience and advised that I will go ahead and leave the review and if I receive any further threats from them I will leave my very honest negative review on multiple review platforms as is my legal right.

They did not respond until this response 5 months later, warning to all prospective customers the company is telling bare-faced lies in order to protect their position, contact me directly and I will show you the email trail that shows this. They initially promised to assist with setting up the ads (to prove they work) then ignored me when I tried to evoke that assistance. They are not genuine.

8 grudnia 2022
Opinia niezależna
Logo Dropbuild

Odpowiedź od Dropbuild

Dear Sean,

Thank you for sharing your feedback with us. We're sorry to hear that you had a negative experience with our services. However, we'd like to clarify some points that you raised in your review.

Firstly, we would like to point out that we work with quick shipping suppliers, and our products are shipped within 5-7 days, not 15+ days as you mentioned in your review.

Secondly, we always make sure that our instructions and step-by-step video guides for setting up ads are up-to-date. Therefore, it is highly unlikely that the information we provided to you was outdated - The instructions provided to you were specifically created for your store. Furthermore, we are available 24/7 to assist our clients with any questions they may have.

We also offer lifetime support to our clients, and we take our commitments very seriously. However, we had to revoke your lifetime support based on our policy because you threatened to leave "a bunch" of negative reviews on all possible platforms if we did not run ads for you, which is a service we don't offer and don't charge for, and you even threatened our employees personally. This is something we cannot tolerate and cannot overlook.

Finally, we did not ask you to remove your review. We reached out to you to help analyze your ad setup and assist you in succeeding, but during the investigation, we found that you did not follow any of our advice for running your ads. Instead, you were redirecting your customers to a password page instead of the product page, and you did not set up your Facebook pixel correctly, as well as run your ads with an advertising budget of $5 per day, which cannot generate sales in a few days. This may have contributed to the poor performance of your ads.

We understand your frustration, and we apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please don't hesitate to reach out to us.

Best regards,
Adam

Oceniono na 5 z 5

Super top level experience!

I much appreciate you for being amazing and providing me a excellent store! So life changing that I don't ever to listen to gurus showing off. Glad it's not a get rich quick scheme. Always take lots of WORK and EFFORT! Stay relaxed.

1 kwietnia 2022
Opinia niezależna
Logo Dropbuild

Odpowiedź od Dropbuild

Thank you so much for the great review, William!

We appreciate you taking the time to share your feedback on your experience with us, and of course, for giving us the opportunity to work with you on your business adventure!

If there is ever anything we can do to add to your experience, please don't hesitate to reach out at any time!

Oceniono na 1 z 5

didn't end up running ads to the store…

didn't end up running ads to the store for long

3 sierpnia 2022
Opinia niezależna
Logo Dropbuild

Odpowiedź od Dropbuild

Dear Mitchell,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with our services.

However, we would like to clarify that our services include building a complete store and designing it according to the client's preferences, conducting niche and product research to find the best products for their store, adding all the selected products to the store, finding quick shipping suppliers to ensure timely delivery of orders, and providing marketing materials and instructions for advertising.

The decision to run ads for their business and generate sales ultimately rests with the client. While we do provide all the necessary materials and instructions for advertising, we cannot be held responsible for the client's decision not to run ads.

We take our clients' satisfaction very seriously and are constantly striving to provide the best possible service. Your feedback is valuable to us, and if there is anything else we can do to improve your experience, please don't hesitate to let us know.

Best regards,
Adam

Oceniono na 5 z 5

Nick Is The GOAT

Nick and his team from Dropbuild are beyond amazing. Would recommend to any entrepreneur or anyone interested in getting started with drop shipping . They helped me before and after they built my site. They were always prompt and quick to respond to any of my questions . Their pricing is beyond reasonable, and will be using them again in the near future for my second store .

30 maja 2022
Opinia niezależna
Logo Dropbuild

Odpowiedź od Dropbuild

Thank you so much for the kind words, Braxton!

Your feedback means the world to us! We are happy to know that we were able to provide the solutions you were looking for. We wish you great success with your business and look forward to working with you again in the future!

Best regards,
Team Dropbuild

Oceniono na 5 z 5

Brilliant service from Dropbuild

It was an absolute pleasure working with Nick and his team. Our Shopify store design, logo, video ads and posts for social media are perfect! Nick goes above and beyond to deliver the best service, communicates openly & honestly. He works exceptionally hard to deliver exactly what every serious eCommerce brand needs to have. Thank you so much Nick - I can't wait to work with you on the next store!

22 sierpnia 2021
Opinia niezależna
Logo Dropbuild

Odpowiedź od Dropbuild

Thanks so much for the amazing feedback, Carlos! :)

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