The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Zobacz więcej
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The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Zobacz więcej
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I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Zobacz więcej
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Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Zobacz więcej
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Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Stany Zjednoczone
Odpowiada na 79% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super quick arrival, very efficient and friendly. Highly recommend!

Odpowiedź od Drive Roadside Assistance
Because I kind of knew what was happening, With the first warning sign , I put myself on guard . Battery warning signal came on first and as I continued to drive I noticed I lost control of my power steering so as I got through the tunnel, within a mile , I was able to pull over safely. Kept the car running in case I could drive a little further. Once I lifted the hood, I saw my belt broke so I knew I was in trouble. Hoping I could drive the next 15 miles to the next exit, I put the car in drive when check engine light came on also and the car could barely move. So I put in park and called for help. They were there within 30 minutes and Joe took a quick assessment. He wasn't making promises but as it got towed to the garage at the Bedford exit, the mechanics started looking at why the belt broke and found the pulley broke off the air conditioner pump. At that point they called OReilly auto parts and found they had the part in stock with a belt also. We went over there immediately, picked it up, and back to the shop. As they put the part back in place, I haven't had air condition in my car in over 2 years. A little freon later also hooked me up with that. I over heard them saying they didn't want to take me over the coals. To be truthful I thought I was looking at over $500 in labor. When he told me $283 , I was in shock. I know they spent a couple hours on it and for them to only charge that much, let's just say I was very appreciative. That's an honest and hard working crew who deserves a shout out!!!!

Odpowiedź od Drive Roadside Assistance
Excellent service, tech arrived very quickly. Very professional thank you

Odpowiedź od Drive Roadside Assistance
The people that came to help were very professional and very nice. They took care of my tire needs very swiftly. Extremely pleasant to deal with and they even were great with my little dog!

Odpowiedź od Drive Roadside Assistance
Great response time and service! Got us back on the road quickly and driver was so friendly and courteous.

Odpowiedź od Drive Roadside Assistance
They came on time, service person was very nice, and worked very hard to get car going.(starter switch went bad , we will have to replace it, this was something he could not do,we have to get the part,but he got the car started so we could get it home!)The tracking never worked, but the phone number did.
Lady was a little hard to understand.
Price was reasonable.

Odpowiedź od Drive Roadside Assistance
Very prompt response. I was able to use the App to schedule the service but not able to track my service provider in the App and called the 1-800 number and the woman was very helpful. She gave me the service person’s direct number so we could communicate about my location and he arrived within the stated timeframe. He was very nice, had everything he needed to change my tire. He knew more about my vehicle than I did! I was very pleased with the service.

Odpowiedź od Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance
The gentleman who came to help me change my tire was so professional; personable and made me feel so much more comfortable than I was when the tire blew

Odpowiedź od Drive Roadside Assistance
They were here promptly, very knowledgeable and professional, fixed the problem and very nice. I would definitely use them again.

Odpowiedź od Drive Roadside Assistance
We had a shredded tire on our trailer. We were stranded and needed help. Luckily, they were able to help us. Very professional, quick, and friendly.

Odpowiedź od Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance
I've been trying to get a more in detail receipt to submit to my insurance and I've been stuck in a loop being told to just go on the app or website. Which I have done and have been receiving the same receipt with no additional information on there. I.e payment submission, destination of tow. It's been about 4-5 days of the same directions and they cannot provide me a direct number to speak with customer service at all.

Odpowiedź od Drive Roadside Assistance
Would have liked a little earlier service but they did come when they said they would be there. He was very pleasant and polite.would not hesitate to call again great job

Odpowiedź od Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance
Great response. Hooked me up with a terrific auto repair service. I was kept updated on who to expect as well as ETA of the technician who had my tire replaced quickly and who bailed me out of a precarious situation.

Odpowiedź od Drive Roadside Assistance
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.