Drive Roadside Assistance Recenzje 3881

Wynik TrustScore: 4.5 na 5

4,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Zobacz więcej

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Oceniono na 5 z 5

I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Zobacz więcej

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Oceniono na 5 z 5

Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Holowanie

Napisane przez firmę

Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.


Dane kontaktowe

Need a receipt or refund?

Click here to submit your request

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 79% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Super quick arrival

Super quick arrival, very efficient and friendly. Highly recommend!

10 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Jennifer, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Understanding your car's warning signs

Because I kind of knew what was happening, With the first warning sign , I put myself on guard . Battery warning signal came on first and as I continued to drive I noticed I lost control of my power steering so as I got through the tunnel, within a mile , I was able to pull over safely. Kept the car running in case I could drive a little further. Once I lifted the hood, I saw my belt broke so I knew I was in trouble. Hoping I could drive the next 15 miles to the next exit, I put the car in drive when check engine light came on also and the car could barely move. So I put in park and called for help. They were there within 30 minutes and Joe took a quick assessment. He wasn't making promises but as it got towed to the garage at the Bedford exit, the mechanics started looking at why the belt broke and found the pulley broke off the air conditioner pump. At that point they called OReilly auto parts and found they had the part in stock with a belt also. We went over there immediately, picked it up, and back to the shop. As they put the part back in place, I haven't had air condition in my car in over 2 years. A little freon later also hooked me up with that. I over heard them saying they didn't want to take me over the coals. To be truthful I thought I was looking at over $500 in labor. When he told me $283 , I was in shock. I know they spent a couple hours on it and for them to only charge that much, let's just say I was very appreciative. That's an honest and hard working crew who deserves a shout out!!!!

8 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Billy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Excellent service

Excellent service, tech arrived very quickly. Very professional thank you

1 września 2025
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Seaside Tire Rescue with Pup

The people that came to help were very professional and very nice. They took care of my tire needs very swiftly. Extremely pleasant to deal with and they even were great with my little dog!

8 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Joanmarie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Great response time and service

Great response time and service! Got us back on the road quickly and driver was so friendly and courteous.

6 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Christina, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

They came on time

They came on time, service person was very nice, and worked very hard to get car going.(starter switch went bad , we will have to replace it, this was something he could not do,we have to get the part,but he got the car started so we could get it home!)The tracking never worked, but the phone number did.
Lady was a little hard to understand.
Price was reasonable.

5 września 2025
Opinia niezależna
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Quick

Quick, on time, efficient.

5 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Kaushik, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 5 z 5

Very prompt response

Very prompt response. I was able to use the App to schedule the service but not able to track my service provider in the App and called the 1-800 number and the woman was very helpful. She gave me the service person’s direct number so we could communicate about my location and he arrived within the stated timeframe. He was very nice, had everything he needed to change my tire. He knew more about my vehicle than I did! I was very pleased with the service.

5 września 2025
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Odpowiedź od Drive Roadside Assistance

Hi Amy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Oceniono na 1 z 5

Unable to respond

Unable to respond correctly.

16 sierpnia 2025
Opinia niezależna
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Odpowiedź od Drive Roadside Assistance

Alex, we're sorry to hear that your experience with DRIVE Roadside fell short — our goal is to deliver reliable, on-demand roadside assistance every time, and it's clear we missed the mark here. We'd love the chance to learn more about what happened so we can make things right. If there are any billing concerns, please visit driveroadside.com/billing to submit a request, and don't hesitate to reach out so we can address this properly.

Oceniono na 5 z 5

Profesional and really quick service!

Profesional and really quick service!

3 września 2025
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Oceniono na 5 z 5

Excellent Service!!!

The gentleman who came to help me change my tire was so professional; personable and made me feel so much more comfortable than I was when the tire blew

4 września 2025
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Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Oceniono na 5 z 5

Quick to respond !

3 września 2025
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Oceniono na 5 z 5

Very professional service

They were here promptly, very knowledgeable and professional, fixed the problem and very nice. I would definitely use them again.

31 sierpnia 2025
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Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Oceniono na 5 z 5

We had a shredded tire on our trailer

We had a shredded tire on our trailer. We were stranded and needed help. Luckily, they were able to help us. Very professional, quick, and friendly.

30 sierpnia 2025
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Oceniono na 4 z 5

Good worker

He responded quickly and professionally.

26 sierpnia 2025
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Odpowiedź od Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Oceniono na 5 z 5
Logo Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Oceniono na 1 z 5

I've been trying to get a more in…

I've been trying to get a more in detail receipt to submit to my insurance and I've been stuck in a loop being told to just go on the app or website. Which I have done and have been receiving the same receipt with no additional information on there. I.e payment submission, destination of tow. It's been about 4-5 days of the same directions and they cannot provide me a direct number to speak with customer service at all.

23 sierpnia 2025
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Odpowiedź od Drive Roadside Assistance

Jay, we understand how frustrating it must be to need a detailed towing receipt for your insurance claim and feel stuck going in circles — that's not the experience DRIVE Roadside wants for any customer. Getting accurate documentation to you is important, and we apologize for the runaround. Please submit a request at driveroadside.com/billing with the specifics you need, and our billing team will work to get you the correct receipt information as quickly as possible.

Oceniono na 5 z 5

Great company

Would have liked a little earlier service but they did come when they said they would be there. He was very pleasant and polite.would not hesitate to call again great job

23 sierpnia 2025
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Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Oceniono na 5 z 5

Excellent service and experience.

Excellent service and experience.

26 sierpnia 2025
Logo Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Oceniono na 5 z 5

Great response

Great response. Hooked me up with a terrific auto repair service. I was kept updated on who to expect as well as ETA of the technician who had my tire replaced quickly and who bailed me out of a precarious situation.

24 sierpnia 2025
Logo Drive Roadside Assistance

Odpowiedź od Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

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