My birthday photoshoot was coming up and I accidentally ordered the wrong size in a panic. When I realised the size 6 didn’t fit, I sent it back for a size 8. I emailed straight away and got such... Zobacz więcej
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I’m sorry to say that the quality of the material of the ironically named “worth waiting for” Red Cross back dress is of such poor quality especially for £99. The material is so thin and very cheap lo... Zobacz więcej
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I ordered the pink sequin dress in my usual dress size and it was a perfect fit. The dress is stunning and looks stunning on. It has definitely given me the confidence boost I wanted for my hen night.... Zobacz więcej
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Had such a great experience with Dressmezee - I hadn’t come across this company before but I will definitely be ordering from them again!! Ordered 5 dresses to choose from for my 30th birthday, they c... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Dressmezee is a British brand based in the heart of Northern England, we burst onto the scene in 2015 and we are here to stay! DMZ serve dedicated followers of fashion, girls who love to stand out and sport something a little EXTRA! Our girls are confident and stylish and love to show a little skin so in turn we offer the latest styles with a 'DMZ twist'. We offer our customers those 'expensive, luxurious' luxe at a fraction of the price so our girls can feel like one in a million on any occasion! From Grad-balls to birthdays or even soaking up some sun, Dressmezee has a style for you! Flawless styles made Eazee!
Dane kontaktowe
Zjednoczone Królestwo
- info@dressmezee.com
- dressmezee.com
3,9
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Everything I ordered came back Perfact…
Everything I ordered came back Perfact even when I ordered and done a wrong delivery currier one email an they got straight on to me and fixed it an the dress was shipped within the hour 🥰 great customer service and love my orders always perfect 👌
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Janice,
Thank you so much for your review 🩷 We are so happy to hear that everything you ordered was perfect!
We understand how easy it is to select the wrong delivery choice during checkout while getting caught up in the excitement of placing your order. We are just so pleased our team could get straight on it and have your order processed and shipping so quickly.
Our team work really hard to ensure every customer receives the best experience at DressMeZee, so it means the world to us to hear this feedback. ✨
If there's anything else you need, our team are always happy to help! We can’t wait to see you back shopping with us again soon!
DMZ x
My birthday photoshoot was coming up…
My birthday photoshoot was coming up and I accidentally ordered the wrong size in a panic. When I realised the size 6 didn’t fit, I sent it back for a size 8. I emailed straight away and got such a quick response—my order was prioritised and sorted immediately, and now it’s on the way!
Thank you so much, you’ve honestly made my birthday so special. It all came together because of this dress, and I’m so grateful.
A big thank you to Sophie and Jess for replying so quickly 🥹💕
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Georgia,
Thank you so much for your review! We are so pleased to hear that we could get your birthday dress sorted for you in time for your photoshoot. We understand how stressful it can be when you're waiting for that perfect fit for that special occasion, so we are just so happy everything came together! 🎂💖
Our team work really hard to support every customer, and we’ll be sure to pass your special thanks on to Sophie and Jess - they will be so pleased to hear they helped make your birthday celebrations so special.
If there's anything else you need, our team are always happy to help! We hope you have the most incredible birthday and feel amazing in your dress 🫶
DMZ x
Ordered a couple of dresses which are…
Ordered a couple of dresses which are both gorgeous, had a small issue with one so I contacted and received a response from Sophie who helped me resolve super quickly, she was so nice from start to finish very grateful for the response I received from her x
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Tyla,
Thank you so much for your review 💕 We’re so happy to hear you loved both dresses and that Sophie was able to get everything sorted quickly for you.
Our team work really hard to make sure every experience is positive, so it means a lot to hear this. We’ll be sure to pass your kind words on to Sophie!
We really appreciate your support and can't wait to see you back shopping with us again soon 🫶
DMZ x
Brilliant customer service
Brilliant customer service, such friendly and supportive staff and beautiful well made dresses!!
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Freya,
Thank you so much for your review! 💕 We’re so happy to hear you’re loving your items!
Our team work really hard to support every customer, so it truly means the world to receive such lovely feedback - we’ll be sure to share your kind comments with them ✨
If there’s anything else you need, our team are always happy to help!
DMZ x
The quality of the dresses are amazing…
The quality of the dresses are amazing and customer service are always quick to respond :)
28 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Leoni,
Thank you so much for your review 💖 We’re so happy to hear you’re loving the quality of our dresses!
It’s also amazing to hear our customer service team have been quick to respond - they work really hard to support every customer and provide the best experience possible so your feedback means a lot.
We’re always here to help and can’t wait to assist you again for your next special occasion! 💌
DMZ x
Odpowiedź od Dressmezee
Hi Chrysa,
Thank you so much for taking the time to share your review! We’re so happy you had a 5 star experience with our customer service ✨
Our team work really hard to provide the best support possible, so this means a lot and we can’t wait to have you back shopping with DressMeZe again very soon! 🩷
DMZ x
Confidence boost dress
I ordered the pink sequin dress in my usual dress size and it was a perfect fit. The dress is stunning and looks stunning on. It has definitely given me the confidence boost I wanted for my hen night. Will order again and hope I receive the same quality and service 🩷
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Chelz,
Thank you so much for sharing your review 💕 We’re so happy to hear the fit was perfect and that you felt amazing in your dress - your hen do photos are going to be everything! 📸
We appreciate your support and can’t wait to have you shopping for your next event soon 💫
DMZ x
think twice
I’m sorry to say that the quality of the material of the ironically named “worth waiting for” Red Cross back dress is of such poor quality especially for £99. The material is so thin and very cheap looking. It cost £9.99 postage and I’ve had to pay ti return it. Had no reply from them when I questioned this. The shade of the red is also much duller than their advertised picture. Probably should have trusted my initial judgement before ordering.
29 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Julie,
Thank you for taking the time to share your feedback.
We’re sorry to hear this style wasn’t what you expected. If you’re ever unsure before purchasing, our team is always happy to help and can provide additional images and videos directly from our warehouse to give a clearer idea of the fabric, fit and colour 💖
Customers are also welcome to visit our warehouse to view items in person before taking them away, and if something isn’t quite right, we can arrange a refund there and then.
All images on our website are taken to represent the product, however it's important to note that screen settings can vary across devices, which may affect how colours appear in person.
In terms of delivery and returns, your order was shipped with a £4.99 delivery fee, and as outlined in our FAQs prior to purchase, the cost of returning an unwanted item is the responsibility of the customer.
We’d also like to note that our team has attempted to respond to your enquiry, however it appears your email provider may be rejecting our replies. If you haven’t received them, you’re more than welcome to contact us via live chat or our social media channels, where our team will be happy to assist further.
We’re always here to help and would love the opportunity to assist in finding a fit perfect you! 🎀
DMZ x
Gorgeous dresses and super easy returns!!
Had such a great experience with Dressmezee - I hadn’t come across this company before but I will definitely be ordering from them again!! Ordered 5 dresses to choose from for my 30th birthday, they came super quickly and I struggled to pick a favourite! But once I had, I found it soooo easy to go on and return the other 4 for a full refund - just paid £3.65 for shipping and got my in post QR code and dropped them straight off! It’s actually made my day how easy it was and is a weight lifted off my shoulders now!! Really really happy
19 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Eleanor,
Thank you so much for your review 💕 we’re so pleased you had such a great experience with us!
We’re especially delighted to hear you’re loving our new returns portal 💌✨ our team have worked really hard to make the process as quick and easy as possible.
We hope you had the most amazing 30th birthday 🎉💖 and we can’t wait to have you back shopping with DressMeZe soon!
DMZ x
Sophie was amazing!
Sophie was really helpful, I accidentally forgot an item to submit as a return and she told me exactly what to do and when the refund hadn't appeared on my account she actioned this straight away for me! She was really kind, helpful and efficient!
17 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Connie,
Thank you so much for your lovely review 💕 we’re so pleased Sophie was able to help get everything sorted for you so quickly!
Our team always aim to resolve things as efficiently as possible, so it’s amazing to hear this was your experience ✨ we’ll be sure to pass your kind words on to Sophie, she’ll love this! 🎀
DMZ x
Too short
I paid 100$ for a dress , I am 1,60cm tall the dress was unwearable. It was so short , one step and everything showed.
10 września 2025
Opinia niezależna
Odpowiedź od Dressmezee
Hi Elizabeth,
We’re sorry to hear the dress wasn’t suitable for you.
We’ve tried to look into this for you, however we’ve been unable to locate and order within our system with your details. Our team has also reached out to request more information so we can assist further, but we haven’t yet received a response.
If you’re able to get back to us with your order details, we’d be more than happy to look into this for you and help resolve things.
We look forward to hearing from you 💞
DMZ x
shocking customer service
got a dress for my daughter for a family event and realised there is a fault with the zip. got in contact with them through email and was told to send proof of the fault. after sending multiple videos they kept requesting more and more to 'properly investigate the fault' although it was already clear the zipper got stuck at a certain area? was then sent an email where they explained that zips just get stuck sometimes and you need to pull it like that is not common sense? ended up getting nowhere with them and tried to request a replacement or return and just kept getting offered a partial refund of 20 percent to 'get it repaired'. i don't know how or where they think you can get a zipper replaced for less than 10 euro. very poor customer service and will not use this website again. this company would rather argue with you than respect their customers and fulfill their consumer rights.
I have now been told by the company that my review doesn't make any sense and to add more, so i will. the entire conversation with this company has been horrible and unproductive. i keep being told my complaint doesn't make sense, although i have provided multiple videos that had clearly shown my zipper got stuck. the zipper was faulty. it was faulty as it got stuck as a certain area let alone when there was any tension or resistance as there would be as you try on clothes or dresses,so when i tried it on the zipper got stuck and wouldn't go past that point as it was faulty. i tried to ask for a return or replacement and was told i could get 20 percent partial refund which was 8 euro. i was told this would cover the cost of a zipper replacement by a seamstress, which it does not.
i don't understand how i can get clearer on the issue but i recieved a faulty dress which didn't get fixed or resolved by this company, therefore their customer service is unhelpful and unreliable and i do not reccomened buying from them unless your 100 percent sure of the dress and trust that if there is a potential fault you can fix it yourself, cost free.
6 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Olga,
Thank you for your feedback 💕 we’re really sorry to hear about your experience on this occasion.
When customers contact us regarding an issue with an item, we do ask for images or videos so our team can fully assess what’s happening. If the initial footage isn’t clear enough for us to properly review, we may request additional details to ensure we’re making the fairest and most accurate decision based on what’s presented ✨
Please note, where items are confirmed as faulty, we always aim to provide an appropriate resolution in line with our policy. Partial refunds may be offered as one of several options depending on the assessment, however this does not affect your statutory rights.
Our team has reached out to request your order details so we can look into this further, however we’ve not yet received a response. This may be why there’s been some confusion regarding the information needed.
We’d really love the opportunity to resolve this for you 💌 please do get back in touch with your order details so we can review this fully and assist further 🤍
DMZ x
Absolutely amazing thank you Sophie I…
Absolutely amazing thank you Sophie I accidentally clicked the wrong shipping choice and she fixed it straight away without any problems xx
3 marca 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Isabella,
Thank you so much for your review! We’re so pleased Sophie was able to get the delivery method sorted for you so quickly 💕
Our team always work hard to resolve things as fast as possible, so it’s amazing to hear this was such an easy fix for you. We’ll be passing your kind words on to Sophie, she’ll love this! 💎
DMZ x
Beautiful dresses
Beautiful dresses, very well made.
Fast delivery and even when I needed to Return order due to needing a Smaller size. They were simply amazing with how quick I got my new dress.
23 lutego 2026
Odpowiedź od Dressmezee
Hi Stacey,
Thank you so much for taking the time to share your review! We are pleased to hear how happy you are with the quality of your dresses - our design team work so hard to ensure every piece feels truly special. 🎀
We know how important it is to get that perfect fit in time for your plans, so we are thrilled the team could get your smaller size out to you so quickly!
Please do tag us in any photos - we love seeing our DMZ customers looking fabulous! 🥂💕
DMZ x
Ordered a stunning dress
Ordered a stunning dress, and customer service was great thank you
20 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Siobhan,
Thank you so much for your feedback! 💕
We are so pleased to hear that you had a great experience with our Customer Service Team. The team work so hard to ensure every customer feels supported, so your kind words really do mean the world!
We hope you feel stunning in your new fit! ✨
DMZ x
Fab experience!
Firstly, I LOVE your dresses for every occasion they are just beautiful! I had a slight issue with my return so I contacted customer service and they sorted it straight away, they were really lovely! 🥰 Thank you Jess and Sophie x
14 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Ella,
Thank you so much for sharing your review! We’re so happy to hear you love our dresses for every occasion 💕
Our Customer Service Team strive to make every interaction as helpful as possible, so we're pleased to hear Jess and Sophie were able to get your return sorted quickly for you. We’ll be sure to pass your kind words on to them 🥰
If there's anything else you need, our team are always on hand to assist. We can’t wait to see which DMZ piece you choose for your next big event!
DMZ x
My daughter got a fabulous dress for…
My daughter got a fabulous dress for her debs. The material was so good and it sparkled like a Disney Princess. Very quick shipping and very reasonable prices. Thank you 💗
23 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Tori,
Thank you so much for taking the time to share your review.
There is nothing our design team love to hear more than a DMZ piece making someone feel like a Disney Princess! We take such pride in the quality and sparkle of our materials, so it is lovely to know it lived up to the magic of the occasion. ✨💫
We would love to see any photos of your daughter glowing in her dress if you’d like to share them with us, please do tag us @dressmezee. Wishing her the most magical time at her Debs! 🥂📸
DMZ x
The customer support team was very…
The customer support team was very understanding and helpful made my experience with this business a whole lot better and easier when i had issues 🫶
19 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Katelyn,
We’re really glad our Customer Service Team could help make things easier for you 💓
It means a lot to hear that they helped turn your experience into a positive one. We truly appreciate you taking the time to share this 🫶💎
DMZ x
Good quality stunning dresses
Orded my daughter and beautiful pink sparkling dress. Was delivered in good time but was on the small side. I recommend getting a size up. I sent it back and had to re orded the next size up which was perfect . Wore for a wedding and couldnt be happier. Only down side for us is it takes up to 2 weeks for refund or exchange (which normally would be fine but we needed it in time for a wedding a week later) other than that we definitely will be ordering again when needed
5 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi StaceD,
Thank you so much for your review! We’re happy to hear your daughter loved her dress and that the new size was perfect for the wedding 💕 It sounds absolutely beautiful!
In terms of refunds and exchanges, we do operate within a processing timeframe of up to 14 working days once returns arrive back to us. We completely understand that this can feel tight when shopping for time sensitive events, which is why we recommend allowing for this timeframe where possible when reordering for special occasions.
We can’t wait to have you shop with us again for the next special event 🩷🩷
DMZ x
Amazing customer service
Accidentally ordered to the wrong address contacted dress me zee on instagram and Sophie resolved it and updated it to my new address within minutes!
12 lutego 2026
Opinia niezależna
Odpowiedź od Dressmezee
Hi Shannon,
Thank you so much for your review! We’re so pleased Sophie was able to get that sorted for you quickly as we know how stressful incorrect shipping addresses can be 💕
Our team always aims to respond as fast as possible, so it’s great to hear this was resolved within minutes for you ✨
If there's anything else you need, please don't hesitate to contact our team!
DMZ x
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