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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Honest review! I was looking for a new uk based site, came across dragon bet, obviously always check reviews first, sick of these foreign based sites who have no intention of paying you out etc,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Credit where credit is due! Had a great experience using the DragonBet app, both the Sports betting and the casino games. I won a very large sum (which helps), but to their credit... my wi... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Would give zero stars if i could. Because I was winning on small deposits they suspended my account for a play break and when that was over they said from a business decision they closed my account th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Lovell Brothers own multiple gambling sites to allow customers to spend large amounts across them. No responsible gambling policy. Every effort to extract as much money out of customers as possible. P... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kasyno i bukmacher online
  2. Bukmacher
  3. Bukmacher online
  4. Rugby

Napisane przez firmę

DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

387 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 86% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bonuses are very poor compared to other…

Bonuses are very poor compared to other sites, don't receive many promotional offers overall disappointing as a loyal customer

17 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Nicky, we're very disappointed you feel that way as we recognise the importance of rewarding loyalty.

In terms of sport we offer Best Odds Guaranteed, a sports loyalty club, extra place races, regular faller insurance, and inferno boosts alongside our day to day boosted odds and bet and get offers. We also always endeavour to be top odds on all Welsh sport and teams.

When it comes to casino we also offer a slots loyalty club, regular wager and get promotions and free spin drops.

Oceniono na 1 z 5

Stay away from this Mickey Mouse site

Stay away from this Mickey Mouse site, and if you don't believe me, read the feedback. I can assure you I'm getting them investigated for gameplay issues; they are ignoring emails. However, I'm going legal, and I will take action. I'm not going to mess around with these idiots. When people say they're unlucky, it's not that their games have issues; they kick you out, they freeze, and all they say is there's nothing wrong. DON'T PLAY HERE AND DO WHAT I'M DOING—GET THEM INVESTIGATED!

Free spins??? You are a bunch of liars why does every other complaint say the same thing also you been sent a case reference by resolved 7th April why are you not responding???

7 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Terry,

As a company, we believe in transparency and would be happy to cooperate with any investigation.

We have also reviewed your communications with us and cannot see any messages that went unanswered. We do, however, understand your concern that there may have been connectivity issues at some point during your play.

As previously explained, these concerns were thoroughly investigated by the third-party game provider, who confirmed that the matter had been completed and that there were no missing winnings. Following this, you continued to play and also used the free spins we provided.

We are genuinely sorry that things did not go your way. As stated, we are more than willing to cooperate with any action you wish to take. Please also feel free to contact our customer service team if you would like to raise a formal complaint.

Oceniono na 5 z 5

Ist impressions

Yet to withdraw but functionally appears a very good site and live chat were very good to answer my betting question about placing a yankee. So far so good.

10 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi David, glad to hear you enjoying the site. Please jump on the live chat if you ever have any issues. We've also dropped a free bet in your account as a welcome for you

Oceniono na 5 z 5

Credit where credit is due!

Credit where credit is due!

Had a great experience using the DragonBet app, both the Sports betting and the casino games.

I won a very large sum (which helps), but to their credit... my winnings safely transferred into my account within a few hours.

Also had a couple of nice customer care emails during the process too.

Well done guys, hats off to you and good luck growing the business

🤝🫡😎

11 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Congrats on the win and thank you for the post. We hope you spend the winnings well - enjoy

Oceniono na 1 z 5

Would give zero stars if i could

Would give zero stars if i could. Because I was winning on small deposits they suspended my account for a play break and when that was over they said from a business decision they closed my account these really need to fail and go bust because they are not genuine. Avoid!!

11 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Karl, we're sorry you feel this way. Without having full access to your account we can't give details on the exact reason for the business decision however, we take player safety and compliance very seriously. I'm unaware if any of the above are the reason for the closure but decisions on closure are not taken without due care and attention.

We wish the best going forward regardless.

Oceniono na 5 z 5

Outstanding site

Outstanding site

10 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Thanks Liam, appreciate it. If you ever face any issues please feel free to jump on the live chat. Be lucky

Oceniono na 1 z 5

Suspended my wife’s account mid game…

Suspended my wife’s account mid game after a £40 deposit on Sunday don’t no what for ended up withdrawing the £25 back no email or anything to say why it suspended

5 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi James, If your wife would like to jump on the live chat or email customerservice@dragonbet.co.uk the team will be able to give her an account of what happened and why it happened.

Please be aware that we will only be able to discuss the account with the account holder though - this is for security and anti fraud purposes.

Oceniono na 5 z 5

Honest review

Honest review!
I was looking for a new uk based site, came across dragon bet, obviously always check reviews first, sick of these foreign based sites who have no intention of paying you out etc, uploading documents etc etc.
however, deposited £30, and I guess my luck was in for a change, anyway my first withdrawal of £250 took around 30-40 mins, then I was lucky enough to withdraw around another 4 times, no problems at all money was in bank account each time around 5-15 minutes.
Haven’t used chat so can’t comment on that front, but overall my first experience with dragon bet was fine.
I have took a break for now lol, don’t want to give them any back for a while!!

8 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Mark, thanks for the review and well done on winning a few quid. Feel free to use the chat when and if you return the team we hope that you'll enjoy the service.

Enjoy spending the winnings in the mean time

Oceniono na 1 z 5

Total rubbish don't use keep…

Total rubbish don't use keep restricting your bets closed my account

5 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Adrian, we pride ourselves on taking a fair bet especially when customers are being fair with us. If you'd be willing to jump on the live chat we will be able to determine why you weren't getting the bets you wanted.

Oceniono na 1 z 5

just a bunch of amateurs site noddy and…

just a bunch of amateurs site noddy and decided to give them a go after seeing them advertised on sky racing but after one day they tell me my account is suspended stick with bet 365 and Paddy Power poor show

2 kwietnia 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Rab. We're very sorry you seem to have had a poor experience here. If you'd be willing to email customerservice@dragonbet.co.uk or jump on the live chat we'd love to be able to discuss your account and determine why it was suspended

Oceniono na 1 z 5

Lovell Brothers own multiple gambling…

Lovell Brothers own multiple gambling sites to allow customers to spend large amounts across them. No responsible gambling policy. Every effort to extract as much money out of customers as possible. Please do not spend money with this company

18 listopada 2025
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

We are very sorry to read your comments and to hear that you feel this way.

We take responsible gambling extremely seriously and strongly reject any suggestion that our approach is to encourage unsafe or excessive spending. Customer protection obligations sit at the heart of how we operate, and we have policies, monitoring and controls in place designed to help identify and address potential harm.

With regard to your wider comments, all of our operations are conducted within the relevant regulatory framework and under the applicable licensing and compliance requirements.

We would never want any customer to feel unsupported, so if you are willing to contact us directly, we would be happy to look into any specific concerns you may have.

Oceniono na 1 z 5

Suspended my account while playing

Suspended my account while playing
Website doesn't bonus anyways

27 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Elisha, we are sorry for the frustration caused especially as it was during play.

If you contact us directly with your account details, we will gladly review the position and explain exactly why the suspension ocurred and how to remedy it

Oceniono na 1 z 5

Stay well away from this site

They have now blocked my account after this review 😂
Stay well away from this site. 0 rtp if your looking to throw away money use the bin don’t give it to these money grabbing thieves!!! I don’t want to see no bs reply trying to make it look like I’m just a sore looser, I have gave this site many of goes and still the same outcome. ( I would have different choice of words to call ye if it didn’t stop my review from being published)

25 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Adam,

We are sorry to read how strongly you feel about your experience. We fully appreciate that losing periods can be frustrating, and we are sorry that your time with us has left you with this impression.

We would, however, like to assure you that our games are supplied and operated in accordance with the relevant regulatory standards, and outcomes are not manually controlled by us.

We never want any customer to feel dissatisfied or unsupported, so if you would be willing to contact our customer support team directly, we would be happy to review any specific concerns you may have in more detail.

Oceniono na 5 z 5

i have been struggling on line punter…

i have been struggling on line punter for many restrictions , stake restrictions , withdrawal restrictions , KYC restrictions , Affordability checks !!!!!!!!
but in dragonbet i have found a bookmaker who takes my bets ( even in filthy each ways ) and pays out promptly , indeed my winnings are usually in my account before my stake money has gone out !!!!!......Highly Highly recommended......

23 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Stephen, thank you for the post. We have to work within the boundaries of the UK gambling commission provisions but it's hoped that we at least understand the frustrations of the everyday gambler and work to a practical and understandable framework.

Oceniono na 4 z 5

I think this is a decent site ..

I think this is a decent site ... good selection of games and fast withdrawals.
its a casino more people will lose than win

22 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Thanks Steve, appreciate the message. Be lucky

Oceniono na 1 z 5

I wouldn’t trust this site signed up…

I wouldn’t trust this site signed up deposited over 700 on big bass I had 4 bonus games and all of them played shocking didn’t even boost me to 80£ I thought I’ll chase it but this site doesn’t even give you sniff or a good play wouldn’t recommend and ino the owner will come back with somthing patronising and sarcastic as I’ve seen his other reply’s . wish id of looked at the reviews before blowing my money on this awful site

22 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Joseph, we have nothing patronising or sarcastic to reply. It's never an intention to come across that way either.

We're sorry things didn't go your way but that's the nature of gambling especially when it comes to casino and slots play. We have had many big winners on the site but it's just the nature of people that they are more likely to leave a negative review when they haven't had a good run.

Good luck going forward and take a minute to check out the safer gambling tools on whatever site you move onto as chasing is never a good idea.

Oceniono na 1 z 5

From one of their replies to another…

From one of their replies to another dissatisfied customers:

Hi Sharon, sorry that things didn't go your way. Our site runs to the advertised RTP's it may just be the case that you hit a bad run

Which is incorrect. When I played on this site, I eventually got figures from them and EVERY Big Bass game I played, paid averages LESS than the advertised RTP percentage.
Literally every single game, not one or two or half of them. Every one.

I’ve moved on to another site, where they at least treat you fairly and look into any issues. Other sites give you bonuses or free spins regardless of who you are, and don’t just favour a small clan who will take all that’s given to them while laughing at the rest of us.

Hopefully the reviews on here will stop others from signing up. There are plenty of other sites out there where you’ll get a fair crack of the whip.

**EDIT***
As there’s no facility to reply to their reply, I’ll do so here.
Note that they cannot answer why every one of their Big Bass games, played over numerous sessions over many days/weeks, paid less that it’s advertised RTP. There comes a point when it’s a mathematical impossibility to simply be bad luck on each game, and that’s why they can’t give an explanation.
We also only have their word (or any casino) of the fairness or returns of any games. There is no data available to us to see, all I had to go on was my own stakes and returns, thus RTP, over a lengthy period of time.
One good thing however, is it seems their YouTube channel which constantly showed its regulars achieving unlikely and very rare wins, has ceased. I can’t understand why it was allowed to continue for so long.

21 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi David, we've lost count of the number of negative reviews you've left.

Good luck to both you and whoever you have moved onto. I hope that you'll at some point gain an understanding that the RTP's have to be tested and are done so to ensure that we comply with our licence conditions. Those tests are done with a large sample of data to ensure accuracy.

Oceniono na 5 z 5

Really good site some good games sports…

Really good site some good games sports site really good easy to use will definitely be recommending this site alot better than alot of these top sites out there

20 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi Liam, really appreciate the review. Good luck with the site

Oceniono na 5 z 5

the dispute i had has been settled

the dispute i had has been settled and i am fully satisfied by their response it was my error was not aware of the rules and regulations

16 marca 2026
Opinia niezależna
Logo DragonBet

Odpowiedź od DragonBet

Hi jeff, thanks for taking the time to re-adjust your review. I'm glad that we got things resolved and wish you good luck in the future.

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