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Doulton Water Filters Ltd Recenzje 927

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These filters were replacements for our previous ones that had been dutifully filtering tap water for 6 months. The stained old ones were ghastly compared with the pristine new ones.. just imagine if... Zobacz więcej

Oceniono na 5 z 5

I think this ceramic gravity filter filters the best-tasting water you’ll ever have—it’s almost like fresh mountain spring water. My son loves it so much that he’s completely stopped buying bottled wa... Zobacz więcej

Oceniono na 5 z 5

Ordered for the first time directly with Doulton. Made a mistake by not checking the fitting size. So when I got the teplacement filters delivered I took contact with customer support and everythin... Zobacz więcej

Oceniono na 2 z 5

My order was left ..in the street pavement!!!! I complained to Doulton( fault of courier,DPD, who lied about leaving it in porch.. impossible,as my front door was locked) but never acknowledged my com... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca filtrów do wody
  2. Sklep AGD
  3. Fontanna z wodą pitną
  4. Oczyszczanie wody

Informacje o Doulton Water Filters Ltd

Napisane przez firmę

About Doulton Water Filters Ltd

Since 1826, Doulton Water Filters have provided exceptional tasting drinking water to households around the globe. Based in Staffordshire and holding the Made in Britain badge, Doulton products are NSF certified with a range that includes under sink water filter systems, through to portable water filter bottles and accessories.

Doulton is also home to British Berkefeld - a collection of gravity fed water filter systems that require no plumbing or electricity with an effortlessly simple set up.

Water filter systems from both Doulton and British Berkefeld use the power of ceramic technology to help reduce up to 99.99% of common contaminants, alongside retaining essential minerals - making them the ideal choice for a range of lifestyles, ensuring peace of mind in every drop.

Thank you for being part of the Doulton family. We are here to help you get the best out of your water filter system.

Visit Doulton.com | Contact Support

© 2025 Doulton Water Filters. All rights reserved.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

927 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

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Oceniono na 2 z 5

My order was left ..in the street!!! I complained to Doulton, but they never replied to my complaint

My order was left ..in the street pavement!!!! I complained to Doulton( fault of courier,DPD, who lied about leaving it in porch.. impossible,as my front door was locked) but never acknowledged my complaint. Obviously not important for them. NOT good customer service

31 marca 2026
Logo Doulton Water Filters Ltd

Odpowiedź od Doulton Water Filters Ltd

Hi Neil. We are so sorry that you did not receive a reply from customer services. As we experience large volumes of enquiries, we strive to reply to all customers needing assistance within 24 hours – if you did not receive your parcel, we would have escalated it and found a solution, so please do let us know if you did not obtain your delivery. All inbound complaints are logged, and we are consistently looking for ways to improve and refine the customer experience. So thank you for bringing this to our attention. We acknowledge that you would have appreciated an update directly.

Oceniono na 5 z 5

100% recommend for products and customer service.

Clean water should be a human right but with the uncertainty of old pipelines and chemicals these products are some of the most important ones I have in my house and workshop.
Installed is a mixer tap with under-counter filters, which works perfectly for a busy family that all predominantly drink water.
Also we use a separate small tank system in a workshop space.
I have set up a filter subscription to take the pressure off needing to remember replacing them, without a break in better quality water and at a reduced cost.
Customer service is excellent and delivery is always an easy and quick experience. 100% recommend.

30 marca 2026
Oceniono na 1 z 5

Poor quality filters

Git this really poor working set of filter from doulton. Got shipped off 4 times by customer service with some lame excuse.

2 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Ordered for the first time directly…

Ordered for the first time directly with Doulton.
Made a mistake by not checking the fitting size. So when I got the teplacement filters delivered I took contact with customer support and everything was sorted out in no time. I ordered the correct ones and shipped back the others.
No problem whatsoever which is rare in these times.
Great service. You have a new happy customer.

30 marca 2026
Oceniono na 5 z 5

The Best Water Filter

I bought the British Berkefeld (8.5L) last October and honestly, we wouldn’t be without it now. It’s made such a difference in our home. With a family of three (and a dog!), we get through plenty of water, and even the plants are benefiting from it.

We used to buy bottled water all the time, but the plastic waste didn’t sit right with me. After a lot of research, we chose this filter and it’s been brilliant. The 8.5L size is perfect for us, it keeps the water nice and cool, refills quickly, and easily keeps up with our daily use.

Would absolutely recommend to anyone thinking of making the switch.

20 października 2025
Opinia niezależna
Oceniono na 5 z 5

Ordered my Ultra Flouride filters (2)…

Ordered my Ultra Flouride filters (2) and they were delivered next day. I’ve signed up to the subscription service so my replacement filters will arrive automatically. I’m very pleased with the swift delivery of my purchase. Thank you.

8 kwietnia 2026
Oceniono na 5 z 5

Best decision we've made!

Best decision we've made!
We're a family of five who has been buying bottled water for a number of years now. Believing that bottled was best but then adding plastic to the environment was something that i was ashamed of. After time researching for the best filter system for my family, the Berkefeld came up top. We are so grateful to Doulton for supplying this incredible filter system. We've not had it long but me and my kids absolutely love the taste of the filtered water. I bought the 12 litre system with the fluoride filter. I also bought the stainless steel tap and stand. It was easy to put together. However, it did take almost 24hrs for the first flush. Other than that, we're extremely happy x

9 kwietnia 2026
Oceniono na 5 z 5

These filters work well

These filters were replacements for our previous ones that had been dutifully filtering tap water for 6 months. The stained old ones were ghastly compared with the pristine new ones.. just imagine if we’d drunk the tap water direct! All that gunk would have been in our intestines. Yuk.
Well done our Doulton Berkefeld water filter😊

9 kwietnia 2026
Oceniono na 5 z 5

Great deals and service

I made three orders so far and all have been well packaged and other than DPD delivering to the wrong village, it was promptly sent out. I had some queries and these were all answered clearly and promptly.

8 kwietnia 2026
Oceniono na 4 z 5

The item arrived very swiftly and well…

The item arrived very swiftly and well packed. All parts there, but a disappointing lack of instructions on how to put it together and how much you have to fill it for it to work etc. Also, the tap was hard to fit correctly, as washers are either too loose or get squashed on the curved sides, so for days we have a variety of leaking scenarios. However, it's all now fine and the water tastes better than from the tap.

8 kwietnia 2026

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