Good quality products, delivered very promptly after placing my order with all three door handle types that I’d ordered proving straightforward to install.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received our order the next day as promised and the knobs were exactly as described looking better in real life than in the photograph.We are upcycling bedroom furniture, painting, putting glass on th... Zobacz więcej
Reakcja na opinię
I needed to box in part of our central heating system so that the covers could be removed for maintenance but I wanted it to blend in with existing kitchen furniture. Thank you Door Handle Store f... Zobacz więcej
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A good choice of handles at good prices. However, I bought Georgian scroll privacy handles to match existing and they were identical except that the new backplate is 5mm shorter with the holes in sli... Zobacz więcej
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Informacje dotyczące firmy
O Door Handle Store
Napisane przez firmę
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Dane kontaktowe
106 Elkington Street, B6 4SL, Birmingham, Zjednoczone Królestwo
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4,4
Doskonała
444 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really poor product
Really poor product -
We bought latches and hardware for five doors. Two latches broke off within months. The first got stuck in the door jamming it shut. We had to get an emergency locksmith to unjam it. The second fell out and luckily didn't jam the door. We are in the process of getting a lock smith to assess all the door and replace the faulty hardware.
29 września 2025
Opinia niezależna
Odpowiedź od Door Handle Store
We're very sorry to hear about the issues you experienced with the latches and hardware. We appreciate you bringing this to our attention. If you can provide more information regarding your order and/or products purchased we can look into this for you
Easy to choose
Easy to choose. Came within 2 days. Easy fit. Look great. Would recommend
1 stycznia 2026
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Door Handle Store
We're happy to hear that your delivery was speedy and the product matched the description. Thank you for your feedback!
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reliable Quality
My handles were out of stock so set an alert, a great addition. A few days later I get my message, order my handles and two days later they arrive in time to get fitted by close, great service once again.
24 listopada 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to order
Easy to order, quick to dispatch, very happy to find just what we were looking for.
20 listopada 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fast Efficient and great Product
30 września 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great Service ..
Great Service ... exchanged with no hassle and highly recommend :) very low prices too
29 października 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Items not Received Poor Service
Ordered 11x Queen Anne door handles and some latches on 1st Oct.
Received several emails from DHS on the same date to confirm my order and confirm next day delivery (which is predominantly the reason why I chose to use them).
My joiner started work on 6th Oct, but the handles had still not arrived, but no real urgency as he was with me for the full week.
I had received emails from the delivery company to say they had my parcel, so I was expecting it anytime.
Mid week still not arrived so I tracked the parcel. It showed it had been delivered. So I checked proof of delivery which showed an image of a parcel at a random doorstep with the label addressed to a random person and addressed to the wrong address.
I then contacted DHS customer service who said that this was a mistake and in fact my parcel had never been dispatched, as the items I had ordered were out of stock????
So why did they never bother to inform me of this, rather than telling me they would be delivered the next day, and holding on to my £214????
Very very poor service.
I had to buy from elsewhere, but the bonus was that they were £35 cheaper!
1 października 2025
Odpowiedź od Door Handle Store
We appreciate you taking the time to share your experience. We are sorry to hear about the issues with your order and the incorrect delivery information. It is not the standard we aim for, and we will investigate why you weren't informed about the stock issue promptly. We value your feedback as we improve our service.
Great products with great service
I made multiple purchases from Door Handle Store and the quality and service is just great. I had to make a return for part of my most recent order and it was so easy to do. Well done.
9 października 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great quality product
Great quality product, low cost, quick delivery - Nothing more to say.
19 września 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Really quick service
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
31 sierpnia 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy ordering and quick delivery
Easy ordering and quick delivery.
Good quality door handle
4 sierpnia 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Swift delivery and competitive price.
21 lipca 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick delivery and items exactly what I…
Quick delivery and items exactly what I was looking for.
22 lipca 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Brass door handles
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the reply was prompt, polite and helpful. Five stars well deserved, shop definitely recommended. Thank you!
9 lipca 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
good customer service and a very good…
good customer service and a very good product would use this company again
1 lipca 2025
Odpowiedź od Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.