Door Dash 

I could write a lengthy review about how DoorDash is too expensive and how it is a very bad habit I need and will break. Not only do you pay the delivery fees, and they’re still high even if you have the Pass, the food items that you get are more expensive than if you picked it up at the restaurant yourself. It took me a while to figure that out. Imagine my surprise when I went to one of my favorite restaurants discovered on DoorDash and learned their food is not that expensive after all. It is seriously not a good deal. That is not the purpose of this review though.

This review is to talk about how poor their communication and service can be. There is a restaurant in my hometown that is showing up on DoorDash as an active option, but it has been permanently closed for at least a month. I have made three attempts to advise DoorDash of this so they can take that restaurant down. It even still shows updated messages like ‘getting ready to close’ or ‘this restaurant will open at 11:00’. I was trying to be helpful by advising DoorDash of this so that other customers would not order from this restaurant and never get their food. Three chats and an actual conversation later, the restaurant is still showing on the site as an available option. In every chat and in the conversation, they act like they’re doing me a favor. I know the restaurant is closed, so you’re not doing anything for me. They have the absolute worst service. They apparently have no mechanism for actually listening to a problem, even if the problem is theirs not mine, and resolving it. Honestly, I just left the last chat because they will never get it, and trying to do them a solid is a massive waste of my time.

DO NOT ORDER THRU THIS COMPANY, YOU HAVE BEEN WARNED!! As a first time customer I ordered from AppleBees to be delivered by Door Dash…😓I get a message from Door Dash saying my our meal has arrived, I go to retrieve our meal from the front porch and there was no meal, so I check the picture from the driver…not my porch, so I message the driver (Braxton) his response ..”If so, I apologize but I dropped it off at the exact address listed. Have a good night.” Obviously he didn’t because the picture was not my home or any home near me…so no help from the driver I contacted door dash thru their app - & course my refund request was denied - {go figure from the company that had let Braxton to continue f’n erbodies night up 🙄} so then I found the number to call in to a real person and of course I get someone who barely speaks English and their name is even more difficult so of course gullible me 🤔 that surely they will refund my money due to the fact that I didn’t even get to sniff the s**t..but no because by the time I got off the phone from being transferred from dept to dept of barely English speaking con-artists, I had not written down anyone’s name or the date and time or dept that they were in … so now I call in to check on this refund that proof of was supposed to be emailed to me within a week and nobody has even heard of any complaint from me … since I was “JUST NOW” calling in to complain there was nothing they could do about .really wtf? Are they serious with this BS, I mean first they tell me it was cuz it’s my first order (which that is a hell of business technique, I’m mean they are definitely not into second chances there, cuz they sure as hell ain’t getting one from me)..but now they are saying Iwaited too late to complain..so which is it? I tell you what, I hope that lil $50 makes or breaks that company cuz I’m gonna moan & groan & complain with my lil sh***y tale every time that Ihear door dash… so yes i give a 1 star would have given no stars if I could😣😖

Door dash are criminal they have been deducting money from my account for door dash pass which I never made any subscription with them. When I contacted them they told me that they didn’t see any proof of transactions on their end. This unethical , illegal and deceitful behaviour. I am not doing any more dashing with their useless app. Just a waste of time and gas. You all are slave drivers and oppressors.

We've had a subscription for dash pass for a long time and as of the last 2 months, whenever we submit an order, food or otherwise, even when I pay the rush fee we have to wait more than 2 hours for some things to be delivered and they dont. We get a timing update and still no driver assigned to our order, leaving us to cancel an order after waiting hours for it to arrive. We've also been running into instances where we'll open our app, all od the locations in our neighborhood are open and available and as soon as we create an order, were told that our cart is no longer available for purchase and were prompted to resubmit that order with a store the next town over or further and were forced to pay ANOTHER fee for long distance. Even though 2 minutes prior, the desired location was available. Im not ordering with doordash for items any longer knowing what a pyramid scheme it is.

I created a new account supposed to be linked to my amazon prime, and get all dashpass promotions & more according to the proposal ...
but it doesnt work , its a scam
and support would not help , after tranfering me to other department agents 4x , one agent told me should be resolved in 24h , then another told me it wouldnt , then after mentionning contradiction , said it might be , they would look into it in the next 24h
Update : I received 30% discount promo code for 3orders on my first account with already dashpass, at least they made it right. they usually do.

I signed up to be a Dasher months ago at first everything was going as planned and then I kept seeing your background hasn’t came back it’s been 6-7 months I called the help number the young lady try to find out what’s the hold up Notification for my background check has came in, but it never did keep saying update the app I really feel like I’m being I did everything they asked of me now I feel like getting me a lawyer I feel played a couple of lawyers say I have a good case I Signed up for Dasher soI can make spare money to help pay my bill I know it doesn’t take this dam long to do a background check the holidays has past now I need some answers my next step is to call corporate and my lawyer I need answers

The order was missing food. I took a pic and emailed them immediately. They said they never got the pic and asked that I send them the pic. I sent them the pic, which was time stamped proving it wasn't later. Radio silence. I sent a couple follow up emails. Never heard from them again. I've also had multiple other poor experiences with them as well, e.g. coupons not applying, other times food was missing. I will never use them again.

I made an order of alcohol. it was going to take about 45 minutes. during that time i had a emergencey but was able to make it back to meet the delivery. but was flustered. the delivery driver was in a hurry and couldnt wait a few minutes for me to locate my id. and had to go. as soon ad the driver pulled out of my driveway , i looked u the drivers contact numbet through door dash and call and said hey i got my licience. come back. driver said they have cacelled the order. that i would get a refund. i waited til next dsy to check on the refund. door dash tells me that i cant get a refund. i was expecting a refund all except maybe the tip for the driver. but they are flat out robbing me of of my money. and they font know what actuslly hsppened. so badically they just took my money no mstter even if the delivery person never showed. i may take to smal claims court just for principal

The absolute worse customer service in the world. Ordered almost $100 in food from Dennys neither the store nor dasher done their jobs. Items were missing and what was not missing was either under or over cooked. Contact customer service to which they say sorry you are mad but we are just gonna let you get robbed no kind of credit or anything I tipped the dasher almost $15 never using again

I'm a dasher and door dash would be a great thing but they allow people to keep adding items to an order while you're in the store which causes the dasher to loose money by spending hours on one customer for little money all the while loosing money because you can't get other orders.i got an order to get 10 items from the store for ten bucks once there they added 20 more items for the same amount I feel if you add items the pay should Increase..

⭐️ 1-Star Review (and that’s being generous)

I swear DoorDash support has to be a mix of robots and the most unhelpful humans on earth. Every time I contact them, it’s the same copy-and-paste script: “I’m sorry… I’m sorry… I’m sorry… but policy says…” Like please, I’m convinced nobody there actually reads what you write. They just keep repeating the same lines until you give up.

I’ve been using DoorDash for over FIVE years, and somehow I’m the one who ends up with a restricted account. My DashPass was cancelled out of nowhere—right after they took the $9.99, of course—and now I can’t even sign back up. Honestly, the garbage took itself out because I refuse to give them another penny.

Every refund request? Denied. Even with photos of the missing items. The app says “not guaranteed,” the merchant tells you to ask DoorDash, and DoorDash tells you to go fight a wall. But they’re super fast at taking your money—just not refunding it. You wait hours for a review just to be told, “I’m sorry, this is not what you wanted to hear.” No kidding.

For a company that loves talking about “loyal members,” they sure don’t treat them like it. DashPass barely saves you anything—maybe $2 if the stars align. And don’t get me started on the drivers. Half of them don’t read instructions, don’t follow delivery directions, and some even beg for more tip. That’s a DoorDash problem, not mine. Pay your workers instead of expecting customers to cover the difference.

And funny how they don’t even have a public place to leave an honest review. Probably because they already know the service is trash.

DoorDash, do better. Or just admit you don’t care.

Door dash suck waiting on my subway got a text saying at oreillys getting a car battery from the delivery person no real person to chat with kept trying to get my money back on card no real response and I stay like 2 minutes from subway door dash sucks we don't want no tampered food sandwiches and give me my money back on card they don't freaking listen or respond I told them several give back my money don't want food they don't reply like dummies everything in this world full of robots instead of real human communication

I ordered my DoorDash and everything was wrong given 1 ordered item which ended up being broke 1 wrong item one substituted item. The wrong item and the one item they sent me were both cracked and didn’t work right iMessage DoorDash about this but now it’s been over 48 hours and I still haven’t heard back I. Definitely would not recommend them.

Had my groceries delivered from IGA Market Place here in Vancouver today by Door Dash, very friendly person

i have been a doordasher, on my 6th year. Currently on hold with them 23 minutes and counting...took 58 minutes, an hour, yesterday, just to get one question asked, only to be told "support" can do nothing. My question is, how come i cannot schedule dashes according to slots available? Also, it will say sign up for future dashes and is ALWAYS an error. This ineptness and inefficiency has been standard with doordash, in my almost 6 years. Why do i keep doing it? Because i am 63 years old, physically disabled and do not have much choice...if i want to eat and get toilet paper and other basic necessities. i am very thankfull to have the opportunity to make money to supply the basic needs any human needs. Just want to warn any future doordashers, it can be extremely frustrating and unpredictable, you cannot rely on doordash. Perhaps they do it on purpose? Can't imagine a globalist company being so stupid in their programming disabilities. Have a blessed day 🤗 p. s. - if Doordash refuses to print this review, i will push more. Aren't you tired of being taken advantage of by globalists?

Horrible Experience — Never Again. I’ve been ordering from DoorDash every day for the past week. I have been a long-time customer b but recently have been ordering more frequently, and after spending hundreds of dollars, they completely messed up my order and refused to refund me. I’m out $40, and all they did was give excuses. The food I got wasn’t what I ordered, and their “support” was useless.

They could have made it right, but they didn’t. This is terrible customer service, and I will never order from DoorDash again. I’ll tell everyone I know to boycott them — no one deserves to be treated like this after being a loyal customer. I do not eat meat. I ordered the Impossible Burger. That's what i had put in my cart. They can check their records to see that i called previously to make sure it was what i ordered. But they said they can not do anything!

Do better, DoorDash. You just lost a customer for good.

BEWARE!!! Warning WARNING!!!
Don't get screwed by Door Dash Pass!!
They auto renew without warning or communication....Just another unethical and amoral company....RUN AWAY!!!!

Too many fees and they inflate the prices on top of that

The Doordash Company discriminates in their hiring process. They rip people off when ordering and
I have experienced a couple incidents where the orders was tampered with (contaminated the food) by the drivers. Yet drivers, even though
reprimanded was allowed to still be employed.and continue delivering. Orders are more often than not late or not ever delivered at all, and the price they charge for all this drama is insane!! I recommend NEVER using Doordash, i don't use any type of similar service anymore but if I was to I'd use Uber eats or Grub Hub or one of the more reputable companies

Driver dropped my food off at the wrong address more then once, automated help desk is confusing