We chose this company after reading the…
We chose this company after reading the Google reviews and seeing them on TikTok, so we thought we were going with a reputable company. Unfortunately, our experience was very different.
We requested three movers but were only provided with two. We were given a moving time, but after they arrived, we were then told they needed to take their lunch break, which added another half an hour.
All of our items were already packed, ready to go, and dismantled where necessary. We had no small items to pack or organise, and the new house was only about 7 minutes down the road. Despite this, the move took approximately 4.5 hours and cost around $800.
During the move, some of our belongings were damaged. When I contacted the company about the damage, I was told that this was what my insurance was for. I found that response extremely disappointing.
A significant amount of time also appeared to be spent with the two movers arguing with each other. At one point, I heard one of them say that they were going to "milk it until 5pm." Because the move was already taking much longer than expected and was well over my budget, I eventually started helping them myself.
We ended up having to contact another removal company to move the remaining items.
When I contacted the company afterwards, I was told that they normally take 6–8 hours for a move like this and that this was considered acceptable. Given that our belongings were already prepared, the distance was only around 7 minutes, and we had requested three movers, I do not consider our experience reasonable value for money.
Based on our experience, I would not recommend this company.








