Dolcelove Recenzje 

130
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

First delivery seemed to take ages to arrive but second was much faster. Also impressed that I received an email asking if I wanted to continue with the subscription before it was despatched. I've o... Zobacz więcej

Oceniono na 5 z 5

I’ve had a few different brands and these seem too be the best but you have to stick with them and be patient too start noticing the difference and allso take a picture of your skin in natural light s... Zobacz więcej

Oceniono na 1 z 5

I fell for this TWICE ! Convinced myself I had a slight tan thinking it’s probably that my melatonin was slow- no I bought 2 more same bottle different colour, weaker flavour played like a fool ! No d... Zobacz więcej

Oceniono na 4 z 5

I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red... Zobacz więcej

Informacje dotyczące firmy

  1. Kosmetyki

Napisane przez firmę

DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

130 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(130)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I received a letter from health and…

I received a letter from health and safety authority HPRA in Ireland advising they have destroyed the items due to having unsafe ingredients and the company won't refund me either, they just ignore me. Its a scam so don't waste your money.

21 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered my product on 24/03 and I…

I ordered my product on 24/03 and I have not received my order. Emailed the company to advise them of this, who informed me that the Royal Mail have marked my order as delivered. It has not been delivered. They are now saying there is no record of my order, despite the payment being taken from my account . I will be reporting this to Trading Standards.

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Would not recommenf

Ordered on 3rd March 2025 paid £27.90 nothing received to date 9th April, sent numerous emails and finally received a reply “Royal Mail item returned to sender”??!! Out of pocket and no-one cares !!!!!

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

ITS A SCAM

If you notice, it's only a select few that give it 5 stars . It's a con and waste of money. They say they have customer service, but they don't. Always do your due diligence when purchasing a product. I'm not sure how these fake pages, manage to get on to Facebook. They need to tighten up and check who they are letting advertise. No one gets money back and you don't get the product! It's a complete joke! Please read my review people. It's a 💯 % SCAM!!!

7 kwietnia 2025
Opinia niezależna
Logo Dolcelove

Odpowiedź od Dolcelove

Dear Customer,

We’ve already reached out requesting your order information to verify if your review is genuine, and we haven’t received a response.

If someone doesn’t receive their order, we always refund or reship, simple as that. In many cases, local couriers are responsible for poor delivery handling, not us. Still, we take responsibility and fix it as soon as we’re contacted.

We operate through Shopify, run ads on Meta (Facebook/Instagram), and go through regular platform verification. Every transaction is monitored, and if we ever fail to deliver, the customer can report it and the payment is reversed through their bank. The systems in place are built to protect the customer first.

Next time, please email us directly or respond to our request so we can resolve it.

Spreading false claims without proof isn’t helpful to anyone.

The DolceLove Team

Oceniono na 5 z 5

Received in a decent time

Update i definitely see a difference in slight tan when I wasn't in the sun was slight but noticeable,, however I decided to go for a sun bed for 6 mins only 1 occasion and noticed a huge difference ans 2 other days I was out for the day in 17 degree sun and again caught the sun so much more than I usually do , so 100% will be rebuying as a huge difference when just casually out in normal sun brilliant product I love it

Received in a decent time, very well packed and don't taste horrible thank god , have only been using a couple of days so yet to see a tan but thats to be expected in the short time I've used them , but so far no complaints this will be am absolute game changer if I get a good glow up

4 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Dont answer live chat or emails tried…

Dont answer live chat or emails tried to cancel within the 12 hours but heard nothing back.
Bad customer service so products are probably the same

Your response says everything if this is how you talk to customers. If you had replied I would not have needed to keep sending messages and emails and surely my first message would not have gone into spam

1 kwietnia 2025
Opinia niezależna
Logo Dolcelove

Odpowiedź od Dolcelove

Dear Lindsay,

It's because you've been spamming with emails n messages which is why they all went into the spam list.

It clearly states 24 hours on the website for someone to get back to you, and you may get a fast response on live chat if there's anyone available.

But because we do have people like you booming with a bunch of emails it's harder for us to filter and get back to everyone on time.

Next time before you want to buy something open your eyes. On the product website, everything is mentioned there.

Oceniono na 1 z 5

Waste of money

Bought the Milano Tanning Drops and they have had zero effect and they have a no return policy.
Have nearly finished the second bottle and it's been a complete waste of time and money.
Do not bother with them.

27 marca 2025
Opinia niezależna
Logo Dolcelove

Odpowiedź od Dolcelove

Dear Jo,

Please send us an email at info@dolcelove.co if you have any issues with your order. Our team is more than happy to assist you!

As per our policy, we do not offer returns but it states that we do refund customers depending on the concerns.

Oceniono na 5 z 5

Just received and my order m and I am…

Just received and my order m and I am in love 🥰💛 highly recommend. Don’t think twice and buy it!!!

21 marca 2025
Opinia niezależna
Logo Dolcelove

Odpowiedź od Dolcelove

Dear Customer,

Thank you for your feedback!

We are glad that you are happy with the purchase.

Oceniono na 5 z 5

Genuine product

Genuine product. Surprisely great results. Must try!!

18 marca 2025
Opinia niezależna
Logo Dolcelove

Odpowiedź od Dolcelove

Hi Sunnie,

We appreciate your feedback.

Doświadczenie Trustpilot

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