Dog and Hat Coffee Club Recenzje 

177
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The coffee is always interesting, well roasted, varied beans and countries of origin. The newsletter that comes with the coffee is informative, and the people are friendly and give great service. I'... Zobacz więcej

Oceniono na 5 z 5

I started a coffee subscription with Dog and Hat two years ago, and I cannot complain about a single thing. Every month, I eagerly look forward to receiving my parcel and trying out espresso beans fro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been into coffee for nearly 30 years and have tried numerous subscriptions over the years. Dog & Hat is the one i have settled on mainly because they offer the variety i am after, which allow... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have tried a number of coffee subscription companies as well as ordering directly from roasters, imo D&H have the best producers and selection of coffees out of the lot. I think from memory I have h... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Palarnia kawy

Napisane przez firmę

For the love of Coffee! Our goal is to provide you with an exceptionally varied selection of the highest quality coffees that this country's roasters have to offer with minimal fuss (we also include a few European roasters). We get a real kick out of researching coffees for our site - when talking to new roasters, we find the passion they have for coffee and the communities that grow it is infectious...and we're inspired to drive that passion to a wider audience.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

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Oceniono na 5 z 5

My favourite coffee subscription

I’ve been a subscriber on the International Roaster subscription for quite a few months now, and what an amazing experience it has been! The team at Dog & Hat are really great at finding exciting roasters everywhere. All boxes come with a little booklet full of information about these different roasters which is a great addition too. Although the coffee comes from far away it’s always very freshly roasted. I’m honestly amazed I’ve enjoyed 100% of the coffee they’ve offered on this subscription. I can even easily order some extra bags if there’s a coffee I really loved. I’ve also on a couple of occasions exchanged emails with Su and Elle who have always been very fast to respond and nice to deal with. Highly recommended if you want to discover a wide variety of roasters and their coffees.

6 maja 2022
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Hello, thank you so much, so pleased you love the sub. Outsiders often say save money don't print a book, put it on a QR and I always think no, we love our booklets, or 'zine if we want to sound cool.

Oceniono na 5 z 5

Amazing!

So happy I found Dog & hat almost by coincidence. The service is fantastic, personable and efficient. The coffee is absolutely amazing, we’ve found so many favourites over the last 2 years. It’s a treat every month the subscription box arrives. Couldn’t recommend it more!

6 maja 2022
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Awe thank you. So lovely to hear Sophia. Two years on the sub. Thank you - the average subscriber stays on forever...well not quite but around 476 days lol 🤩

Oceniono na 5 z 5

Great customer service

I bought a set of Timemore coffee scales which I had to return after a few months due to a fault. The service from D&H was great. Simple returns process and the new scales arrived promptly.

4 maja 2022
Oceniono na 5 z 5

Brilliant concept for any Coffee Lovers

I’ve subscribed to Dog and Hat for a while now and never cease to be impressed by the service they provide. Each month I eagerly await the arrival of my delivery, always brilliantly packaged and containing an amazing selection of delicious coffee beans, from different Roasters from across the UK, Europe or sometimes even further afield. Each month you also receive a very informative booklet, which tells you all about the coffees in that month’s subscription.
I’ve experienced some amazing coffees, thanks to Dog and Hat and can’t recommend them highly enough!

4 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Dog&Hat are top

I've been a subscriber with Dog&Hat since they started. They're a super helpful company if you have questions or anything comes up they respond quickly and helpfully. Most important the coffee subscription is great value for an ever changing line up of coffee roasters. They include helpful extra info on what grind size you might try each coffee and interesting interviews etc. Every month.

Highly recommended

4 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Reasons to try Dog & Hat

Reasons to try Dog & Hat:
1) Variety...you'll never get bored. There's plenty of good coffee around from plenty of other subs but no-one offers such variety. You'll never get bored.
2) Customer care...I'm fed up with the depressing, hook 'em in, then treat them contempt attitude of so much modern customer care. This is an exception. A responsive, flexible, make 'em happy culture, delivered in a friendly way. It must be hard work but it makes D&H stand out. The ability to dip out when away is much appreciated.
3) Price...given D&H handles others' coffee, they manage to do so without the quality or price reflecting it.
Great people, great product.

12 kwietnia 2022
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Thank you Tim, super lovely to hear. Su

Oceniono na 5 z 5

Brilliant service from a lovely company

What a joy to deal with such a great company who obviously care about their customers and the experience they have. I bought some scales which unfortunately had a fault and getting a replacement set was so easy from Dog and Hat. The new set arrived the day after I reported the fault beautifully packaged with a hand written card, couldn't be better. So glad I chose to buy from here rather than a faceless online company, I'm sure I would still be waiting for the replacement scales after a load of hassle returning the faulty ones. Well done Dog and Hat and many thanks again 👍.

13 stycznia 2022
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Very Kind, thank you Paul. Su

Oceniono na 5 z 5

Wonderful selection of coffees

Wonderful selection of coffees each month. Outstanding service and commitment to customers. We had a delivery running weeks late, probably caused by royal mails pre-christmas mayhem and Su sent a next day delivery coffee rescue package asap.

7 grudnia 2021
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Thank you Sebastian - we all love the Christmas post! :-)

Oceniono na 5 z 5

High quality and variety coffee subscription

The subscription they offer is pretty much perfect for me. I like variety in my coffee, and you get several (2-4 depending on your subscription) bags of freshly roasted coffee from different roasters at once each month. This allows me to do a cupping, and vary the coffee I have every day.

The coffee has consistently been high quality and interesting.

Customer service has been great too: I ordered the wrong thing once because I failed at reading comprehension, and they responded super quickly and were incredibly helpful sorting things out.

7 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Ordered some coffee scales directly from their website, delivery was fast, well packaged and I was surprised to also receive some complimentary coffee beans which tasted great!

28 października 2021
Opinia niezależna
Oceniono na 5 z 5

Having used Dog and Hat for the last…

Having used Dog and Hat for the last couple of years , i can say that I am very impressed . Their choice of coffee is always amazing . Their dedication for providing great tasting coffee from all over the world is unbeatable. Have not had a bad cup of coffee yet !!

Great to deal with . Thank you again Dave , Su and Elle .

Totally recommended.

5 października 2021
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Thank you so much for the kind words. Su

Oceniono na 5 z 5

This is a great subscription service…

This is a great subscription service from a highly committed family business. Great customer service, interesting high quality coffee from ethical roasters, quick delivery so it arrives fresh. Pricing is fair. Highly recommended!

20 marca 2021
Opinia niezależna
Logo Dog and Hat Coffee Club

Odpowiedź od Dog and Hat Coffee Club

Lovely, thank you Chris.

Oceniono na 5 z 5

Consistently great coffee

Most importantly, the coffee is consistently great.

I also find the booklet that comes with each delivery interesting and useful. I appreciate the eco friendly ethic of the sub and the Facebook group has a great community.

8 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Great coffee, great service

Great coffee, great service
What a find, especially now we are brewing so much at home! We have yet to come across a roast we don't love. And the customer service is as reliably excellent as the coffee.

6 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic

I can highly recommend dog and hat as both an excellent coffee subscription and a wonderful, personable business.
The hard work that goes into selecting coffees is easy to taste month by month with a host of outstanding coffees. The subscription box is full of personality with its booklet giving a run down of the coffees, roasters and brewing recipes, and look out for the little treats at the special times of year.
If your in two minds I would say go for it, the subscription os easy to change and hassle free.

6 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

5 star coffee, 5 star customer service

I bought a 3 month subscription from Dog & Hat for my partner as a birthday present and I honestly can't recommend them enough. I was fashionably late in ordering the coffee and so I emailed Su to let her know that I was a terrible girlfriend and that I was worried about when the coffee would arrive. She replied within MINUTES to say that she'd make sure it was sent off first class the very next morning to ensure that it arrived in time - sure enough it even beat my amazon parcels! It looked fantastic in the box and I was absolutely delighted when my partner opened it and they'd even thrown in some fancy chocolate for him as a little birthday treat! The coffee tastes delicious and it was surprisingly interesting to read all about it over the first pot. I can't wait for my next box and I'm already thinking about buying my next subscription! Thanks guys!

6 stycznia 2021
Opinia niezależna

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