Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed an appointment urgently and as soon as i opened the app there was an appointment in 10 minutes!! Within the hour I had a referral letter ready to see a consultant. The doctor was kind underst... Zobacz więcej
Really poor behaviour from one of their “clinicians” (ie someone who isn’t even a doctor). When I made a complaint about it instead of doing the right thing and apologising to me they said t... Zobacz więcej
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Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Dane kontaktowe
19-21 Great Portland Street, W1W 8QB, London, Zjednoczone Królestwo
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really responsive service at times that…
Really responsive service at times that were convenient.The doctor was able to communicate well with me and I with her with no language issues.Would definitely use again.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Dear Lindsav,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Useful
It is definitely useful when you can't get through to your GP in time.
11 grudnia 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Dear Rosemary,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great Range of times and Doctors and the Doctor I saw was excellent.
Great Range of times and Doctors and the Doctor I saw was excellent.
I could have easily seen a GP the same day but opted for the next day. There were even appts available through the night.
I saw a really competent doctor who gave me a referal but he also went above and beyond in sending me written advice and follow up reading.
Very impressed with the whole service.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Dear Mr Mcnally,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really poor customer support who just…
Really poor customer support who just wants to speak over you and have no understanding that a child account has to have an adult on the policy and yet they refuse to help? So confusing and will cancel after having the policy for over 2 years
11 grudnia 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi George,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
After registration appointment was…
After registration appointment was allocated within 15 minutes. Nurse practitioner was extremely knowledgeable and easy to talk to. I was completely satisfied with the service. Compared to NHS this was a breath of fresh air. Amazing all round
12 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Thank you for your lovely review, Francesca! We're glad you were able to get an appointment quickly and that our clinician made you feel comfortable and well cared for. We really appreciate you taking the time to share your experience and are delighted you were fully satisfied with the service. If you need any further support, please feel free to reach out.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really poor experience on my call to…
Really poor experience on my call to doctor to discuss back pain, did not listen to what I was trying to explain regarding, advice was to seek NHS even though I have private insurance and would be seen much quicker. Did not listen when I explained the waiting times over 6 weeks and refused to refer me to a consultant. Would not recommend, the consultation was a pointless waste of time
16 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hello Helena,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great advice and prompt appointment
1st time I have used this service and would recommend. Dr I spoke to listened to my concerns and recommended exercises which were sent to me directly afterwards with a comprehensive write up.
Told me to try them fir two weeks and book another call for referral if symptoms didn't improve
I was very happy with her asvice
13 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Thank you so much for taking the time to share your feedback, Shona. We’re delighted to hear that your first experience with our service was positive and that you felt listened to and supported throughout your consultation.
It’s great to know the tailored exercises and follow-up plan were helpful. If your symptoms don’t improve, we’re here to assist with the next steps.
We truly appreciate your recommendation and are glad you were happy with the care provided. If you need anything further, please don’t hesitate to get in touch.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use no hassle great service
Easy to use no hassle great service
13 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Sharon,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
From app start to referral letter 3 hrs
Offered appointment within an hour.
The appointment was on time.
Referral made. Letter within hours.
5 Srat
9 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Thank you for your feedback, Mark. We’re pleased to hear the process was quick and seamless for you — from booking to receiving your referral letter within just a few hours.
We appreciate your 5-star rating and are glad we could support you promptly. If you need anything further, we’re here to help.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Negligent, gaslighting, and emotionally unsafe. I nearly lost my finger. Avoid at all costs.
Negligent, gaslighting, and emotionally unsafe. I nearly lost my finger. Avoid at all costs.
I’m a veterinary surgeon with 10 years of clinical experience. I reached out to Doctor Care Anywhere (DCA) after sustaining a dog bite — only to be met with a consultation that was not just medically unsound, but emotionally abusive.
The doctor insisted on prescribing flucloxacillin, which is ineffective against Pasteurella — a common pathogen in dog bites. When I challenged her and explained the pharmacological risks, she resisted, then said she “needed to check the formulary.” She only conceded after I pushed for co-amoxiclav, the correct treatment. Had I followed her advice, I could have lost my finger — and my career.
To make matters worse, her clinical notes omitted this entire exchange, painting a misleading version of events to protect herself and obscure her lack of pharmacological knowledge.
Emotionally, the interaction was manipulative and invalidating. She was cold, dismissive, and undermining — classic covert emotional abuse, wrapped in clinical detachment.
Despite raising detailed concerns, DCA never reached out to me directly. They only began any form of response after AXA — the insurer — got involved. Even then, their communication has been dismissive, vague, and accountability-averse. They did not investigate until forced, and their behaviour feels designed to suppress, not resolve.
If you’re looking for care that is safe, honest, and emotionally aware — this is not the place. I expected medical support. Instead, I was retraumatised and gaslit. And if something goes wrong, you’re left fighting a wall of silence.
30 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hello Ophelia,
We are sorry to hear of the concerns you have raised regarding your recent experience. This matter has been formally escalated to our Complaints Team, who will be contacting you directly to discuss this further.
If you need any support in the meantime, please email us at contactus@doctorcareanywhere.com or call our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Good experience
Good experience, sorted my problem straight away, didn’t have to doctors for a referral, much easier and quicker.
4 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Alan,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Same day appointment times and took the…
Same day appointment times and took the time to understand and diagnose my issue. Very much better service than my regular GP!
4 listopada 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Louise,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent Advice without the Wait
Being able to get an appointment last minute in the evening was so great. The doctor I spoke to was really reassuring and understood my concern and was able to advise me and put my mind at ease.
27 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Nicky,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor Care anywhere is invaluable and…
Doctor Care anywhere is invaluable and unmatched. Immediate access to specialists and GP's when you need it, without waiting and from your home. The app is very easy to use. Video calls are flawless. Very quick notes and referrals. I could not speak more highly of the service and the GP's I've spoken to.
29 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Thank you for your wonderful feedback, Mark! We're delighted to hear that you’ve had such a positive experience using our service. It’s great to know that our platform, video consultations, and referral process have helped make accessing care simple and stress-free. Your kind words mean a lot to our team.
Best regards,
Doctor Care Anywhere
The Dr was knowledgeable kind caring…
The Dr was knowledgeable kind caring and listened , he gave me excellent advice discussed my blood results and suggested what I should look at going forward.
Sadly this is not what you get from your NHS Dr.
15 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Kathleen,
Thank you so much for your kind words and for sharing your experience. We’re really glad to hear that your clinician took the time to listen, explain your results, and offer helpful next steps — that’s exactly the level of care we aim to provide. If you need any support, please feel free to reach out.
Kind regards,
Doctor Care Anywhere
Quick access to GP
Quick access to GP. Excellent consultants with empathy, understanding and kindness. Highly recommended.
28 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hello Asia,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Excellent easy and fast
Easy, on time, clear and just what I needed when I couldn’t get a GP appointment
27 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Nick,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
The doctor was thorough and friendly.
The doctor was thorough and friendly.
15 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi Anoosheh,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doctor care brilliant!
I have used doctor care anywhere a few times and always been very please with the Doctors I have spoken with. Helpful human and professional. Thank you.. Mush Better, Faster than my local GP! And you can get an appointment that’s works for you. I would recommend Doctor Care.. 👍🏻
16 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Make this insurance a priority!
Incredible service from the outset. Same day appointment and referral to a specialist. Thank you for your swift and caring service during a time of need ☺️
6 października 2025
Opinia niezależna
Odpowiedź od Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.