Dnahealth Recenzje 

126
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

While the product works well, their stock supply is shocking. You can sometimes wait months for replacement filters, and when they do arrive, they limit you to 1 per customer. During that time, you wi... Zobacz więcej

Oceniono na 5 z 5

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently. So it was after studying the market that I bought this one. Been juicing oranges and pin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I really, love this oven, I just think paging through the menu to get to the different settings is a bit, painful, especially when it jumps further then you want then you have to page through again, i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The product has been better thad advertised, i have been able to cook meals, snacks and so much more that my microwave and oven have become obsolete!! I can defrost meals, keep them warm and reheat th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD
  2. również w kategorii:
  3. Hurtowania urządzeń elektrycznych

Napisane przez firmę

Since introducing South Africa’s first vertically aligned Cold Press Juicer in 2006, we have been innovating ways to leverage our customer’s health through smart appliances. Every decision we make to introduce new product ranges focuses on whether we will help you live a healthier life in the easiest and simplest manner possible. All our products are purposed not only for those living certain dietary lifestyles like Vegetarians, Vegans and Raw Foodies but also those just wanting to get a little healthier. When it comes to your health, trust that our offering will make eating healthier, simpler faster and easier.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Well deserved 5 stars

After a unfortunate misunderstanding, DNA really came to the table and rectified the mistake. These guys know exactly what customer service means and did it way better than one would expect in this day and age.

Well done DNA, we will certainly support you when we need to expand!

3 lutego 2026
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Odpowiedź od Dnahealth

Thank you so much for your Review. We are so glad we could sort this out.

Oceniono na 5 z 5

Best buy

Best buy! I have been researching airfryers for the past 4 months before I made this purchase
Its classy looking, its strong and I most live that its huge and non stick free. Adore the fact that the racks are made of stainless steel.
Total win!

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for your Review! Many more happy and healthy meals!

Oceniono na 1 z 5

Do yourself a favour and buy Kuvings

Do yourself a favour and buy Kuvings, not DNA. I have both—Kuvings (Germany) and DNA (here)—and they’re worlds apart in quality and ease of use.

The biggest issue with the DNA juicer is that the pulp doesn’t move through the chute/tube properly, so you constantly have to push and shuffle it along by hand. It’s a frustrating process. Also, some parts trap water after washing, and it’s hard to get the water out.

To be fair, DNA customer service responded quickly—but they didn’t really take responsibility for the issue. It was more along the lines of: “Everything is fine on our side, so there’s no problem.”

28 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

Very clean tasting and reasuring

Very clean tasting and reasuring, although a cold water system would be more practical than warm water and room temp water

24 stycznia 2026
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for the review. Maybe have a look at the DNA Waterbar. It is a plumbed-in solution with hot, cold and sparkling water.

Oceniono na 3 z 5

Good product but prone to failures

Good product but prone to failures. Company has no issue in fixing the failures but it becomes annoying.

13 listopada 2025
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Odpowiedź od Dnahealth

Thank you for your honest feedback. We're glad to hear that you’re happy with the product overall, but we’re truly sorry for the inconvenience. Thank you again for your patience and for allowing us to make things right.

Oceniono na 5 z 5

I have been wanting this machine for a…

I have been wanting this machine for a while..just bought it and I’m impressed thus far. Quite a large sized machine. I will update this review in a month

28 listopada 2025
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for the review! We look forward to your update.

Oceniono na 5 z 5

Efficient and powerful

After trying many juicers on the market this by far is the best.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for your review! Many more healthy juices for you!

Oceniono na 1 z 5

Air Fryer Dissatisfaction

Dear DNA Health Team,

I hope this message finds you well.

I am writing to express my disappointment with the warranty support I received regarding my DNA Airfryer, which was gifted to me last year. Unfortunately, the unit recently developed what appears to be a faulty heating element. I contacted your team to report the issue only one week outside of the factory warranty period, yet I was informed that due to your strict policy, I would be responsible for both the repair and shipping costs to your service centre.

While I understand that warranties have defined periods, it is disappointing that a product of this nature and price point would fail so soon after the warranty expired—particularly given that my previous air fryer, purchased over four years ago, is still functioning perfectly. We had gifted that older unit to someone else after upgrading to the DNA Airfryer, under the impression that we were investing in a higher-quality, premium product.

Given the circumstances and how close this issue is to the warranty period, I kindly request that you reconsider this case and provide a goodwill repair or replacement. I have always associated DNA with quality and reliability, and I hope that your after-sales service will reflect those same values.

Thank you for your time and understanding. I look forward to your response.

15 lipca 2025
Opinia niezależna
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Odpowiedź od Dnahealth

Hi Dave,

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the issue you’re facing with your air fryer. We understand how disappointing it must be to encounter a fault so close to the end of the warranty period, especially with a product you believed in and gifted as a premium upgrade.

We have looked into this matter on our side and unfortunately, could not find any service request logged under your name. It’s possible that the concern may have been raised with the retailer where the unit was purchased or booked under a different name. If so, please feel free to check with them, as all warranty claims are normally processed through the original point of sale.

As with all appliances, once the warranty period has expired, repairs do fall under the customer’s account. That said, we always aim to offer fair, transparent, and supportive after-sales service, and we truly want to help you get this resolved as smoothly as possible.

If you would like to book the unit in directly with us, please make contact with DNA Health sales@dnahealth.co.za, and we will gladly assist where we can.

Warm regards,
DNA Health Team

Oceniono na 5 z 5

Incredible Service & Products

Sent the team a message in the morning for filters, they promptly replied, pointed me in the right direction. They then delivered the filters on the same day! We have a number of DNA Health products, highly recommend.

4 listopada 2025
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Odpowiedź od Dnahealth

Thank you so much for the great review!

Oceniono na 5 z 5

Way back...

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently.

So it was after studying the market that I bought this one. Been juicing oranges and pineapples, apples lemon and ginger and even celery. The results are very satisfying.

The juicer runs very quietly and is relatively ease to clean. Just be very careful not to spill liquids down the lock of the motor base, not a design fault just logical maintenance.

6 października 2025
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for your thorough review! Many more glasses of healthy juices!

Oceniono na 5 z 5

Great

Great
Ordered online and received the next few day.

29 września 2025
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Odpowiedź od Dnahealth

Thank you so much for your Review!

Oceniono na 5 z 5

It is great,just thought it would have…

It is great,just thought it would have a cooler for cold water.Hot water am impressed.

10 października 2025
Opinia niezależna
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Odpowiedź od Dnahealth

Thank you so much for the Review. The Cold water option is on the DNA Water Bar - have a look at it on our website.

Oceniono na 1 z 5

Received the worst service ever

Received the worst service ever. Was charged for repairs on my DNA airfryer that was under warranty. The fact that I accepted the repair quote is now my problem and they refuse to take responsibility for not checking my warranty. They will not refund me because they claim it was my fault that I did not tell them my appliance was under warranty. Not really interested in their products any more.

29 września 2025
Opinia niezależna

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